Topture is an online retailer serving customers in the contiguous United States. The company is Topture LLC, a Wyoming limited liability company, and its registered business address is 30 N Gould St, Ste N, Sheridan, WY 82801.
Orders ship from manufacturer and distributor warehouses in the U.S. and Canada, and some products ship directly from the manufacturer in Europe. Each product page shows its estimated delivery time.
Orders over $200 ship free within the continental United States. Orders under $200 carry a small shipping fee.
Two exceptions: SaunaLife and ThermaSol products carry a freight charge at any order value, and sauna stones ordered without a heater ship at $60 per box because of their weight.
Every charge is shown at checkout before you pay.
Absolutely! To view your financing offer, simply select Shop Pay Installments as your payment method at Step 3 of checkout.
You'll need to enter a debit card to receive your offer, but don’t worry—you can still back out before completing the purchase.
If your order is in stock, most orders ship within 2–7 business days of purchase. Transit time then depends on the distance from the warehouse and, for freight, on booking a delivery appointment.
For custom, pre-order or made-to-order items, the estimated delivery time frame is listed on the product page. Delivery dates are estimates, so please don't book installation labor until your order has arrived and been inspected.
As soon as you place your order, you'll receive a confirmation email with your order details—be sure to keep it for your records. Once your order ships, you'll receive another email with tracking information.
For freight deliveries, the carrier will call or text you to schedule an appointment once the shipment reaches their local terminal. Someone needs to be there to inspect the shipment and sign for it. Smaller parcels arrive by UPS or FedEx without an appointment.
Yes. Products purchased through Topture include the applicable manufacturer’s warranty, subject to the manufacturer’s terms. You’ll find the warranty details for each product under the "Warranty" tab on its product page, and we help with troubleshooting and warranty coordination if an issue comes up.
We don’t have a showroom — we sell online. Our team is available by phone, email and chat to help you compare models, sizes and heaters, and we can send dimensions, installation manuals and electrical requirements before you buy.
We deliver throughout the 48 contiguous states, with curbside freight delivery for large items. Free shipping and standard rates apply there only. Alaska, Hawaii, Puerto Rico, other U.S. islands and Canada are quoted separately, depending on the brand and model. We can't ship freight or oversized items to P.O. boxes.
International Shipping
For many products, yes, including to Canada, by custom quote. Email contact@topture.com with the product and your address before you order; availability and cost depend on the brand and model. Any duties, taxes and customs fees are your responsibility.
Shipping to Hawaii, Alaska, and Puerto Rico
Free shipping applies to the continental United States only. Shipping to Alaska, Hawaii, Puerto Rico and other U.S. islands is quoted separately and depends on the brand and model. Email contact@topture.com for a quote before you order.
*Eligible returns must be requested within 30 days of delivery. Restocking and freight charges apply, and some items are final sale. See the Refund Policy.
