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Topture Reviews

Customer feedback on our saunas, wellness products, and buying experience.

Judge.me

4.96/5 · 461 reviews

Product and store reviews

Trustpilot

4.3/5 TrustScore · 8 reviews

Checked September 20, 2026

Check our dealer listings ↓

Choose product reviews for feedback on individual items, or store reviews for ordering, delivery, and customer service.

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Topture
Anonymous (United States)
Highly reccomend and the service was exceptional

Highly reccomend and the service was exceptional. This included regular followps, clarifications of what is in each box and timing of deliveries. Very professional team!

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Topture
Paul S.
Great seller shipped quickly

I had a great experience ordering from Topture. The items arrived quickly and as described. I do wish there had been more updates on progress towards shipping.

Hi Paul! Thank you so much for leaving us a review. We're thrilled to hear that you had a great experience ordering from our store. We always strive to ship our products as quickly as possible and it's wonderful to know that you received them in a timely manner. We appreciate your feedback about wanting more updates on shipping progress and we'll definitely take that into consideration for future orders. Thanks again for choosing Topture!

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Topture
Richard L.
The best company to deal with!!!

Couldn't have had a better experience! Thanks so much!!

Thank you very much! We couldn't be happier hearing that.

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Topture
Tom D.
Great communication

They delivered what they promised and communication was great as well.

S
Topture
Shawn D.
Great experience

Great experience. Very happy with everything.

C
Topture
Collin F.
I can only recommend Topture!

Amazing company to work with. Answered all my questions and even double checked jsut to make sure and called me back within an hour.

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Topture
Harry S.
Great experience

Great communication excellent customer service.

F
Topture
Felicity W.
Definitly recommended!

Fast shipping accurate description better price than competitors.

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Topture
R S.
Anytime again! Great experience

Great company. Helpful when I called to make sure I was ordering the right part. I had a bent part and quickly got a replacement. I would highly recommend this company!

J
Topture
Jett W.
5 Stars

Benny was super responsive and helpful.

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Topture
Martha C.
Love the customer service

Very fast delivery excellent customer service on the phone. I highly recommend

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Topture
Holly B.
Great customer service

Original product was damaged. However after filling out a claim a replacement item was promptly sent. Great customer service.

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Topture
Ellie J.
Anytime again

Great company and customer service! Topture has gone above and beyond answering any question I may have had regarding the order delivery and assembly of my LeGriddle grill. I would highly recommend this company to anyone in search of a new grill or accessories for same. They treat their customers the way one would expect to be treated caring friendly trustworthy and helpful in every way they can! Thank you Topture!!

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Topture
Florence K.
Super quick

Great product and quick shipping!

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Topture
Ethen R.
Very happy!

Where do I start! Benny was AMAZING! He handled the situation with extreme professionalism as well as empathy. Referred my neighbor and will continue to purchase from this great company!!! Oh and the fire pit we purchased was a hit

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Topture
Abigail E.
Super happy

I dont know how I could praise this company enough. Not only did they have the exact product I needed but it was in my home 4 days after I ordered it. Simple instructions and all at a reasonable price. Thank you.

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Topture
Sofi G.
Great experience

Excellent. Good products. Arrived in time.

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Topture
E H.
Very satisfied

Unbelievable customer service! Ordering was simple, product in stock and tracking of order was fantastic!

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Topture
Isabella S.
Completely pleased

Was packaged perfectly showed up early and now my fireplace looks brand new

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Topture
Emma S.
Amazing customer service

Was quick and easy and arrived on time.

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Topture
Carlos D.
Very satisfied!

I spoke to Benny originally and just had a follow up call. The follow up and service has been excellent! I highly recommend this seller.

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Topture
Bel M.
Very happy

I just ordered a new cover for my gas grill. Great website. Super easy to navigate and great prices too.

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Topture
Natalie S.
5 Stars

Amazing service!

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Topture
Harald G.
Easy installation and very good quality

The sauna is very easy to install. We are now using our sauan almost daly and are very happy with it.

Thanks, for your feedback! We are very happy to hear that.

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Topture
Hennie L.
Very helpful customer service

Great customer service

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Topture
Anna B.
Overall happy

Istructions were easy to follow. I had id it operating the next day!

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Topture
Christa S.
Just what I was looking for!

Right price fast shipping excellent communication!

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Topture
Isabelle D.
Great communication

Efficient shipping and good product.

J
Topture
Jessica R.
Timely delivery

Right on time

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Topture
Elliot N.
Best experience in a while!

They went above and beyond for me and when not having the necessary information on hand they got it and called me back within two hours. One of the best experiences I've had in a long time and super friendly. Keep on going!

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Topture
Libby M.
Just as its supposed to be

I liked everything. We placed the order it came when it was supposed to and everything was there undamaged. It looks great too as we expected.

M
Topture
Meghan M.
5 Stars

Great service prompt delivery

Before you order

  • Shipping policy — Delivery coverage, shipping charges, freight delivery and how to report damage. Orders over $200 ship free within the 48 contiguous states; some brands carry a manufacturer-set freight charge at any order value.
  • Refund policy — Eligible returns can be requested within 30 days of delivery; conditions, exclusions and fees apply.
  • Contact Topture — Help confirming a product before you order, or resolving an issue with an order.

Ordering from Canada? Contact us before placing your order so we can confirm delivery availability for your chosen product and address, provide a shipping quote, and explain the applicable return terms. Standard US shipping offers do not apply, and shipments sent outside our normal shipping range are not returnable.

Frequently asked questions

Is Topture legit?

Topture is an online retailer operated by Topture LLC at topture.com. You can check our listing in HUUM's dealer directory, find us in SaunaLife's dealer directory, and read customer feedback on Trustpilot. We also publish our shipping and refund policies so you can review the purchase terms before ordering.

What is Topture's official website?

Topture's official website is topture.com. Operated by Topture LLC, the store specializes in indoor and outdoor saunas, sauna heaters, and related home-wellness products.

Where can I read Topture reviews?

You can read reviews collected through Judge.me on this page and visit our separate Trustpilot profile for reviews of topture.com. Each platform has its own reviews and rating calculation, so its score and review count may differ.

Do these reviews cover Topture's service or the products it sells?

This page includes store reviews about the buying experience and product reviews about individual items. Use the review categories in the widget above to distinguish feedback about ordering, delivery and customer service from feedback about an individual product.

How can I contact Topture before ordering?

Email contact@topture.com or call (833) 419-1774. You can also use our contact page for questions about products, delivery availability and your order.

Questions before you order? Email contact@topture.com, call (833) 419-1774, or use our contact page.