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I purchased this Sauna in White Cedar with 2 Windows and the Harvia Electric Heater and absolutely love it! It was easy to assemble in a few hours and is very high quality. I got the manual dial and it heats up quickly and provides up to 80% humidity when putting water on the rocks. The instructions were excellent and no extra help was required. It was shipped to me in the US and although it took awhile to receive because of a manufacturing issue, Topture kept on top of the situation and kept me in the loop from start to finish. They are an xlnt company to purchase from. Sandy Potter
Dear Sandy,
Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you are loving your True North 5 Person Sauna, and that it was easy to assemble and of high quality. We apologize for the delay due to the manufacturing issue, but we are glad to know that our customer service team was able to keep you informed throughout the process. We truly appreciate your business and hope you continue to enjoy your sauna.
Best regards,
The Topture Team
My sauna heater is really, really old, but it still works so I still use it. That said, the rocks were also really old. These new stones look so much better and seem to even hold the heat better as well. Like I said in the title, I had no idea what I was missing! Puts a lot of new life into an old, Montgomery Ward heater.
Hi there! Thank you so much for taking the time to leave us a review. We're thrilled to hear that our Harvia Sauna Heater Stones have made a positive impact on your old heater. We're always striving to enhance the sauna experience for our customers, and it's great to know that the stones have added new life to your heater. Thank you for choosing Topture. Enjoy your sauna!
Hi John,
Thank you so much for sharing your feedback on the True North 5-Person Outdoor Cabin Sauna. As True North saunas are made to order, we do inform customers about the longer manufacturing time upfront, but we understand that 3 months is a long time. We did our best to keep you updated throughout the process, and we truly appreciate your patience and understanding.
We hope your new sauna brings you many relaxing moments, and we’re grateful that you chose Topture. Enjoy!
Best regards,
The Topture Customer Service Team
I initially had concerns about the snow load with the True North 5 Person Outdoor Cabin Sauna, but it’s handled heavy snow with no problem at all. Paired with the HUUM Drop 7.5kW heater, it delivers an amazing, steamy sauna experience that I highly recommend. Big thanks to Topture for all the support, answering my questions, and just always being there throughout the whole process!
Thank you so much for your thoughtful review! We're thrilled to hear that the True North 5 Person Outdoor Cabin Sauna has exceeded your expectations, especially when it comes to handling heavy snow. It's fantastic that the sauna, paired with the HUUM Drop 7.5kW heater, is delivering the steamy, relaxing experience you were looking for. We’re always here to help and are happy to have been a part of your journey. Your recommendation means a lot to us. Enjoy your sauna sessions, and don’t hesitate to reach out if you ever need anything else!
As someone who has tried multiple saunas over the years, the Finnmark FD-4 Trinity Infrared & Steam Sauna Combo is by far the best I’ve encountered. It heats up quickly, and the infrared heat feels soothing, while the steam option delivers that classic, deeply relaxing sweat.
Installation was straightforward, and it fits perfectly in my home. My partner and I use it several times a week, and it has truly elevated our wellness routine. Whether you’re looking for relaxation, detoxification, or just a moment of calm in your day, this sauna offers it all. Highly recommend it!
Thank you, Samantha, for your glowing review! We're thrilled to hear that the Finnmark FD-4 Trinity Infrared & Steam Sauna Combo is the right fit for you and creates the wellness experience you were looking for. We're also happy to hear that the installation process was straightforward. Thank you for your recommendation and for choosing our sauna as part of your wellness journey. Enjoy your sauna sessions, and please don't hesitate to reach out if you ever need anything else!
I was initially hesitant about the Dundalk Leisurecraft Georgian Cabin Sauna Canadian Timber 6 Person (CTC88W) because of the size and the price point. However, after using it for a while, I can confidently say it's worth every penny. The quality of the Canadian timber is top-notch, and the craftsmanship is evident in every detail. The space easily accommodates six people, making it perfect for family gatherings or a relaxing session with friends. The heat distribution is excellent, and the cabin design gives it a rustic, cozy feel. I also appreciate the durability of the materials, which seem built to last through years of enjoyment. If you're serious about wellness and long-term value, this sauna is an excellent investment.
Thank you so much for your thoughtful review! We're delighted to hear that the Dundalk Leisurecraft Georgian Cabin Sauna Canadian Timber 6 Person (CTC88W) has exceeded your expectations, especially regarding the exceptional quality and craftsmanship. Your recognition of the product's durability and long-term value means a lot to us. We strive to offer wellness investments that stand the test of time, and it's gratifying to know you feel you've made an excellent choice. Enjoy your sauna sessions, and don't hesitate to reach out if you ever need anything else!
Ordered Huum Wifi Controler. Shipped within a few days from Chicago to California. Great price and reliable. Benny was helpful. Will buy from them again.
Hi Christopher,
Thank you for taking the time to leave such a positive review for the HUUM UKU Wi-Fi Sauna Controller. We are delighted to hear that you found our service fast and reliable, and that our team member Benny was helpful during your purchase. We are committed to providing the best experience for our customers and we are glad to know that we have met your expectations. We look forward to serving you again in the future.
Best regards,
Customer Service Team at Topture
I loved the lighting strips that I ordered and installed. The only thing I would change are the drivers for the LED’s could be better. The app isn’t great and I had to setup a Dev account to grand cloud access to the lights in order to integrate them with homekit. An LED driver that has Matter support would be better. That said the lights themselves in the Sauna are amazing and the remote control is well designed and it was easy to sync one remote to both drivers so both strips turn on and off together as well as change colors.
Hi there! Thank you for taking the time to leave a review for our SaunaLife Chromatherapy LED lighting. We're thrilled to hear that you love the lighting strips and found the remote control easy to use. We appreciate your feedback and will definitely pass it along for future improvements. If you have any further concerns or questions, please don't hesitate to reach out to us. Thank you for choosing Topture!
We have ordered Arteflame Classic 40" Grill | Tall Round Base with all the necessary accessories . It has been a great experience from the time of order placement until after delivery.
Shipping was fast and the products arrived secure and safe. We did experience a little issue with shipping the product to our door but it was handled very professionally. Benny provided an excellent customer service and communication was great throughout. He was very knowledgeable in answering my many questions and providing a ton of info that has proved to be very valuable.
I highly recommend Topture over Amazon for great customer service!!
Hi there,
Thank you for your kind words and for choosing our Arteflame Classic 40' Grill | Tall Round Base. We are glad to hear that you had a great experience with us, from the order placement until the delivery. We apologize for any inconvenience you may have experienced with the shipping, but we are glad that our team was able to handle it professionally. We will make sure to pass your compliments to Benny for providing excellent customer service. We truly appreciate your recommendation and hope you enjoy your new grill. Happy grilling!
Best,
Customer Service Team at Topture
My name is Dr. John Hubbs, a former US NAVY Seal. I am 74 years old, two years in Vietnam 1968-69. I have used griddles, but none like this "LeGiddle" 41-inch. This griddle is a masterpiece, not only in design, production, manufacture, sales, and service. The people are great. Benny was my go-to person, he was the best. The LeGiddle, cart, burner assembly, and lid arrived in perfect condition - very securely packaged. No damage. The LeGiddle is all 304 stainless steel polished, the LeGiddle is a beauty to behold and grill with. Very easy to clean, never no rust. Everyone at my trailer park is in envy of this unit. Their warranty and service are impeccable. If you are missing anything they are right on it. They go to the limit to satisfy you and make it right. Thanks 👍 👍 to everyone who made this LeGiddle possible.
Loving it every day!!!
Dear Dr. John Hubbs,
Thank you so much for your kind words and for taking the time to leave a review for our Le Griddle 41' GFE105. We are honored to have a former US NAVY Seal like yourself as a satisfied customer. We take great pride in our prodcuts and are glad to hear that it has exceeded your expectations.
We are also thrilled to hear that our customer service team, especially Benny, has provided you with excellent support. We always strive to provide top-notch service to our valued customers.
We hope that you continue to enjoy your Le Griddle every day, and please do not hesitate to reach out to us if you need any assistance.
Thank you for choosing Topture.
Best regards,
The Topture Team
So far I LOVE this stove! It's so much more efficient than our previous stove; we've used roughly 1/2 the amount of wood we normally would during this time of year. We got a minor 'additional' part that did not go with our stove that confused us when installing but customer service quickly responded to our inquiry. The delivery was super fast (had it within 10 days) and we're in a 'rural' area so for us that was quick! We purchased the optional blower and thermodisc and they are WELL WORTH the price. My ONLY complaint is how quickly the creosote builds up on the glass. We have to clean the glass at least every other day to keep it clear. That could be because of the type of wood we're burning (cottonwood primarily) and as long as the glass cleans this easily (using the ash) it's a minor complaint...though I won't be too happy if the glass actually becomes stained as a result! I don't expect that to happen though so thus far we are VERY happy with this stove and would highly recommend it to anyone thinking of purchasing one!! Thank you Drolet for making such a great product! We did a lot of research on stoves before buying this one and that seems to be paying off.
Appreciate your feedback. Thank you very much!
It is great to hear that. Thank you!
When we decided to add a griddle to our outdoor kitchen I spent a lot of time looking at the options. It is easy to see that little griddle is by far the best option. When it arrived we purchased with the lid and the cabinet. It took three hours to assemble but is of absolutely astonishing quality. Nothing beats the quality of the griddle. We have made a wide variety of breakfast and dinner meals which have been fantastic. Everyone in our extended family has learned how to use the griddle and we have enjoyed their culinary expertise. The biggest surprise is how wonderful it cleans up. Following simple instructions it looks brand new and is very easy. Quality is found in every square inch of the griddle. It truly looks like something that will last beyond my lifetime. This griddle is more expensive than the competition However, it is still the best value on the market. Five stars doesn’t do it justice. It deserves more.
Thank you so much for your feedback. We really appreciate it and love that you enjoy your product!
Super quick shipping and we're very happy with the lid! Couldn't have asked for better communication! Thanks so much for being so wonderful!!
Thank you so much for your feedback! We love to hear that!!!
We have our sauna for 5 month now and are very happy. My skin looks great and I feel like my immune system improved as well.
We love to hear that!
We had some help by a friend of ours with the set up but everything turned out quite nice and without any problems. We enjoy ite everytime we use it. Good investment.
Thannk you very much, we are happy to hear that.
We got our sauna within the indicated time frame and are very happy with it. We've been using it for 3 months now and can only recommend it. Also big thumbs up for the guys at topture for their help and support.
Hi Shawn, great to hear that. We're glad everything went so smoothly!
Great quality of the grill even heat distriburion and great customer service! Very friendly and attentive! Super happy with my purchase at Topture.
Thank you so much for your feedback!
Grill arrived fast communication and support was very good and quality is also excellent. Nothing to complain about!
Thas what we love to hear. Thank you so much for your feedback Harry!
Best purchase I have made in a long time. Great company to work with. Answered all my questions and shipping was super fast. I will be back and so will some of my friends that I have recommended you guys to.
We are happy to hear that! Thank you for shopping with us.
Fast delivery great communication and superb quality. And the grill is absolutely amazing! My friends are in awe ;)
Thank you for your kind words! We are glad to hear that you are happy with your purchase!
Great Quality and super fast shipping! Awesome customer service and overall a very good shopping experience! Both thumbs up!
Glad to hear everything was to your liking!
A great way to detox and relax. My mood and sleep have greatly improved. Whenever we had a stressful day our barrel sauna is our way to overcome it.
We are happy to hear that!
I have now used this stove through my 2nd full season. I use this as my heat source with a couple of fans to move the heat around. As I have previously stated I heat 1664 sq/ft divided into 8 rooms (that i heat). This stove has no problem with it. 30-40 below zero and this stove kept my home a comfy 20-23 degrees C all day long. As people have stated this stove does well to get it ripping and then damp it down. I keep big pieces of wood for overnight burns and split the same pieces down in half or thirds for daytime "cooler burns". Fan moves the air well but it is somewhat loud if you're in the same room. Ash cleaning is easy using the ash tray or an ash vac. If your chimney is a little dirty the ash will float all over. Glass cleaning is super easy especially when you remove the door. Good value for dollar. Still.
Thank you for your feedback.
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