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Accessibility Statement

Accessibility Statement

Last Updated: March 2026

At Topture, we believe that everyone deserves equal access to wellness — and that starts with our website. We are committed to making topture.com accessible to all visitors, including people with disabilities, so that everyone can browse our products, access expert guidance, and complete purchases with ease.

Our Commitment

We strive to ensure that topture.com conforms to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines, developed by the World Wide Web Consortium (W3C), provide a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological conditions.

We also aim to comply with the Americans with Disabilities Act (ADA) and other applicable accessibility laws.

What We're Doing

We are taking the following measures to ensure accessibility on topture.com:

  • Keyboard Navigation: Our site is designed to be navigable using a keyboard alone. A "Skip to Content" link is provided on every page to help keyboard and screen reader users bypass repeated navigation.
  • Descriptive Image Text: We provide alternative text for product images and other meaningful visuals across our site so that screen readers can convey the content to users who cannot see the images.
  • Clear Page Structure: We use semantic HTML headings, landmarks, and a consistent page layout to help assistive technologies interpret and present our content in a meaningful order.
  • Readable Content: Product descriptions, pricing, specifications, and policies are written in clear, plain language. We aim for adequate color contrast between text and background elements throughout the site.
  • Accessible Forms: Our contact form, checkout process, and interactive tools (such as the Sauna Finder Quiz and Sauna Heater Sizing Calculator) include labeled input fields and provide clear error messages to assist with form completion.
  • Multiple Contact Channels: We offer several ways to get in touch — by phone at (833) 419-1774, by email at contact@topture.com, or through our live chat — so that customers can reach us using the method that works best for them.
  • Ongoing Improvements: Accessibility is not a one-time project. We regularly review our website and work to identify and resolve accessibility barriers as they arise.

Known Limitations

While we work toward full WCAG 2.2 Level AA conformance, we recognize that some areas of our site may not yet be fully accessible. Known limitations include:

  • Third-Party Content: Some features on our site are provided by third-party services, including our live chat widget, customer review platform, and financing application. While we choose partners who share our commitment to accessibility, we cannot fully control the accessibility of their tools.
  • Older Product Images: Some product images supplied by manufacturers may not yet have fully descriptive alternative text. We are working to improve this on an ongoing basis.
  • PDF Documents: Some downloadable documents, such as product manuals or specification sheets, may not be fully optimized for screen readers. If you need information from any document in an accessible format, please contact us and we will be happy to assist.

Feedback & Assistance

Your experience matters to us. If you encounter any accessibility barriers on topture.com, or if you need assistance completing a purchase or accessing any information on our site, please reach out:

We welcome your feedback and will do our best to respond within two (2) business days. If you need help placing an order or have questions about any product, our team is always ready to walk you through the process over the phone or via email.

Compatibility

Topture.com is designed to be compatible with the following assistive technologies:

  • Screen readers (including NVDA, JAWS, and VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Operating system accessibility features

Our site is best experienced with the latest versions of Chrome, Firefox, Safari, or Edge.

Our Standards

This statement was prepared based on a self-assessment of topture.com. We are committed to maintaining and improving the accessibility of our website and will continue to review and update this statement as we make progress.