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Sunray Grandby Outdoor Infrared Sauna 300D3 · 3-Person

A 3-person outdoor far-infrared sauna in Canadian hemlock with seven infrared heaters, a glass door between two windows and a metal composite roof.

Current price $3,990
Original price $5,985
Save $1,995
+ Free Shipping Free Delivery within the Continental US
  • Seven far-infrared heaters, 2,100 W in total, heating to 140°F.
  • Canadian hemlock cabin with a sealed weatherproof finish under a metal composite roof.
  • SunRay warranty: 10 years on the structure and 1 year on parts and electronics.
Includes $348 in free bonuses
The Sauna Mastery Protocol Digital Guide
The Sauna Mastery Protocol Digital Guide
$49 FREE
Full-Value Freight Protection
Full-Value Freight Protection
$299 FREE

*Eligible returns must be requested within 30 days of delivery. Restocking and freight charges apply, and some items are final sale. See the Refund Policy.

In stock — estimated delivery in 14–22 days
Curbside freight delivery by appointment; an adult must sign for the shipment.
Description

The SunRay Grandby (model 300D3) is a 3-person outdoor far-infrared sauna built from Canadian hemlock, with a sealed weatherproof cabin, a metal composite roof, and a glass door set between two front windows. The cabin is 69" W × 47" D × 87" H, the roof overhangs it to a 79" W × 61" D footprint, and the interior measures 55" W × 43" D × 68" H. Seven far-infrared heaters draw 2,100 W and bring it to 140°F on a dedicated 120 V outlet with its own 20 A circuit. SunRay lists the Grandby at 425 lbs, and it arrives by LTL freight as a kit to assemble on site.

The Grandby is the 3-person model in SunRay's D3 outdoor infrared series. The 2-person SunRay Burlington is the smaller version at 47" × 45", with six heaters on the same 120 V, 20 A outlet, and the 4-person SunRay Cayenne is the larger one at 79" × 52", with ten heaters on a 240 V, 30 A circuit. For other sizes and brands, see our outdoor infrared saunas.

How the SunRay Grandby heats

Seven far-infrared heater panels warm the Grandby directly, with no stove or rocks, and SunRay rates it to 140°F.

  • Far-infrared heaters: seven, drawing 2,100 W together. SunRay does not say what the heater elements are made of.
  • Temperature: a 140°F maximum. The D3 manual puts the normal setting at 120–140°F and allows roughly 8–15 minutes of warm-up.
  • LED control panel: buttons for power, the session timer, the thermostat (reads in °F or °C), the color light, the lights and music. Once the cabin reaches the set temperature, the heaters cycle to hold it.
  • Roof vent: opens to bring in fresh air.
  • Lighting: recessed interior lights, with a reading light and a color therapy light in seven colors listed in the D3 manual.
  • Sound: a Bluetooth sound system, and music from a USB drive according to the manual.
  • Oxygen ionizer: listed by SunRay as an oxygen ionization system for purifying the air.
  • Seating: a bench for three, with a backrest and cup holders.
  • Cabin: sealed, weatherproof Canadian hemlock under a metal composite roof, with two front windows beside the glass door.
What's Included?

What comes with the SunRay Grandby?

The SunRay Grandby arrives as a full outdoor infrared sauna kit: the floor panel, hemlock walls with a sealed weatherproof finish, a front wall with a glass door and two windows, the interior ceiling and metal composite roof, seven far-infrared heaters, the LED control panel, the lights, the Bluetooth sound system, the oxygen ionizer, the bench and SunRay's D3 series install manual. The foundation, and the dedicated outlet and circuit if the site lacks them, are not part of the kit.

Included in the kit

Cabin and roof

  • Floor panel
  • Canadian hemlock wall panels, sealed and weatherproofed
  • Front wall with a glass door and two windows
  • Interior ceiling, with a two-panel metal composite roof above it

Heat and controls

  • Seven far-infrared heaters, 2,100 W in total
  • LED control panel
  • Roof vent

Interior

  • Bench for three, with backrest and cup holders
  • Recessed lighting, reading light and color therapy light
  • Bluetooth sound system
  • Oxygen ionizer

Documentation

  • SunRay's D3 series install manual

Not included — arranged separately

  • A dedicated 120 V, 20 A outlet and circuit, run by a licensed electrician where none exists
  • A level base: a wooden deck, concrete pad or pavers, plus a waterproof barrier on damp ground
  • Sealant for the annual exterior resealing
Specifications
SunRay Grandby 300D3 specifications
Model SunRay Grandby, model 300D3
Brand SunRay Saunas
Sauna type Far-infrared
Placement Outdoor
Capacity 3 people
Exterior dimensions (cabin) 69" W × 47" D × 87" H
Roof footprint 79" W × 61" D
Interior dimensions 55" W × 43" D × 68" H
Interior volume About 93 cu ft (calculated from the interior dimensions)
Bench For three, with backrest and cup holders
Door and windows Glass door with a window on each side
Wood Canadian hemlock; sealed weatherproof cabin
Roof Metal composite
Infrared heaters Seven far-infrared heaters (element type not published by SunRay)
Wattage 2,100 W
Maximum temperature 140°F; normal setting 120–140°F per SunRay's manual
Heat-up time Roughly 8–15 minutes (SunRay's manual)
Controls LED control panel: power, session timer, thermostat in °F or °C, color light, lights and music
Lighting Recessed interior lights, a reading light and a seven-color color therapy light
Audio Bluetooth sound system; USB drive playback per SunRay's manual
Air Oxygen ionizer; roof vent
Electrical 120 V (SunRay lists 110–120 V) dedicated outlet on its own 20 A circuit; plug type not stated by SunRay
Certification ETL/CSA certified, as listed by SunRay
Weight 425 lbs (SunRay's listed shipping weight)
Warranty 10-year structural; 1-year parts and electronics (SunRay warranty certificate); residential use only
Assembly & Installation

What electrical connection does the SunRay Grandby need?

Its own dedicated 120 V outlet on a 20 A circuit that nothing else shares; SunRay lists the supply as 110–120 V. The seven heaters draw 2,100 W, and SunRay's D3 manual says no other appliance may be plugged into the sauna's outlet. If there is no dedicated 20 A outlet where the Grandby will stand, a licensed electrician runs a new circuit and fits one, and if your electrical panel has no room for another breaker, your electrician may need to upgrade it first.

SunRay does not state which plug the Grandby uses, so contact us before the outlet goes in and we will confirm the connection with you. The cabin's own wiring connects by plug during assembly: the power plugs join at the bench panel, and the lines for the color light, reading light and oxygen ionizer are fed through the ceiling to their partners in the roof. That leaves the outlet and its circuit as the only electrical work on site.

Where can the SunRay Grandby be installed?

Outdoors, on level ground prepared as a base. SunRay designed the Grandby for outdoor use, with a sealed weatherproof cabin and a metal composite roof. Its D3 manual lists a wooden deck, a concrete pad or pavers as suitable bases, and asks for a waterproof barrier under the floor on damp sites or wherever the floor sits on pavers or other ground-contact surfaces. Plan for the 79" × 61" roof footprint rather than the 69" × 47" cabin alone.

Looking after it outdoors

The weather sealant on the Grandby's cabin wears with exposure, so SunRay's D3 manual recommends resealing the exterior every year or as needed. SunRay's warranty certificate also requires annual resealing for outdoor saunas sold without a weather cover, and the Grandby does not come with one.

How is the SunRay Grandby assembled?

The Grandby is built from flat-packed panels by at least 2 adults, following SunRay's D3 series install manual. The floor goes down first on a level base, with waterproof sealant under each wall, then the back wall, the side walls and the front wall, which fasten together with latches. The vertical bench panel comes next, with its power plugs connected before the bench top is screwed on, followed by the backrest and door handle. After the interior ceiling is in and the accessory lines are fed out, the metal roof is screwed on with sealant between its two panels, the roof cover is sealed along its inside edges, and a final bead of sealant goes around the door frame and along the base.

SunRay estimates about two hours. Its FAQ names a Phillips screwdriver or a drill with a Phillips bit as the only tool, but the sealant steps also call for a caulking gun, and SunRay does not say whether the sealant comes with the kit. If a new outlet is needed, a licensed electrician installs it.

Shipping

How is the SunRay Grandby delivered?

The SunRay Grandby ships by LTL freight, with its panels boxed and strapped to a wooden pallet, and SunRay lists its shipping weight at 425 lbs. Delivery is curbside with a lift gate, which lowers the shipment to the driveway; moving it from there to the base is up to you, so plan the route before the truck arrives.

SunRay Grandby freight summary
Freight type LTL truck; boxed panels on a wooden pallet
Delivery point Curbside, lowered to the driveway by lift gate
Shipping weight 425 lbs (SunRay)
Shipping cost Free within the contiguous US
Appointment Required; someone must be present to inspect and sign

The carrier will reach out to book the delivery appointment once the shipment reaches their local terminal.

Inspect the shipment before you sign. SunRay's warranty excludes freight damage caused by the carrier, so note any visible damage on the delivery receipt, photograph it, and contact us before you start assembly. SunRay's delivery policy asks for internal damage found after unpacking to be reported within 3 business days of delivery.

Documents

One SunRay manual, the D3 series install manual, documents the Grandby alongside the Burlington and Cayenne. It gives each model's roof dimensions and wattage, the base and outlet requirements, the build steps and the controller functions, so you can read it before the sauna arrives.

SunRay D3 series install manual (metal roof), covering the Grandby (PDF)

SunRay Warranty

This warranty covers all SunRay branded saunas purchased directly from SunRay Saunas or any of its authorized affiliates. This warranty is non-transferable.

Structural Warranty — 7 Years

SunRay warrants the sauna structure against manufacturer defects in materials and workmanship for 7 years from the date of purchase.

What's covered:

  • Wooden sauna panels, flooring, ceiling, and glass
  • Replacement parts necessary for repair
  • If a structural defect cannot be remedied by a replacement part, SunRay may send a full replacement sauna at its sole discretion

Note: Surface cracks in the wood and minor blemishes are normal characteristics of natural wood and are not considered defects.

Parts & Electronics Warranty — 1 Year

All sauna parts, including the heater and electrical components, are guaranteed against defects in materials and workmanship for 1 year from the date of purchase.

  • Covers replacement parts only
  • Labor costs for replacing a part are not covered

Warranty Terms

  • Applies to the original customer at the original delivery address only

  • Customers must have written consent from SunRay before proceeding with any warranty repair to be reimbursed

  • SunRay has sole responsibility for determining the cause and nature of any warranty claim

  • If a replacement sauna is provided, the customer is responsible for assembly/installation costs of the new unit

What Is NOT Covered

This warranty is voided if the sauna has been subjected to:

  • Alteration, neglect, misuse, or abuse
  • Freight damage caused by the carrier
  • Accidents or acts of God
  • Installation, operation, or maintenance not in accordance with the owner's manual
  • Commercial use — saunas used in a commercial setting are excluded from all warranty coverage

Disclaimers

  • SunRay shall not be liable for any incidental or consequential damages, including loss of use or cost of removal
  • Liability under this warranty shall not exceed the original purchase price
  • Warranty coverage begins on the original date of purchase and does not extend beyond the stated periods for any reason

Filing a Claim

To file a warranty claim, contact the SunRay Claims Department:

Phone: 800.976.5530

FAQs

Electrical Requirements

Indoor traditional saunas require a dedicated 240V circuit in order to accommodate the high heat output of the heater. Please reference the product specification sheet to determine the specific requirements for your sauna.

Ventilation Requirements

Indoor traditional saunas are equipped with an air vent in the ceiling. This air vent is designed to help circulate heat throughout the sauna during the heat-up phase and to allow moisture to leave the sauna if you are adding humidity and using it as a steam sauna. The sauna cabin air vent also allows you to lower the sauna temperature without opening the door if the temperature inside the sauna becomes too hot.

Maximum Temperature

SunRay indoor traditional saunas have a maximum operating temperature of 170 degrees Fahrenheit. The normal operating range is 160-170 degrees Fahrenheit.

Traditional Sauna Shipping

All traditional saunas are shipped via truck freight with curbside and lift-gate delivery service unless otherwise specified. SunRay traditional saunas and steam saunas are shipped on a wooden pallet with removable bracing to protect the sauna boxes. Please contact us if you have special requirements for delivery. The trucking company will call you to schedule a delivery appointment.

Sauna Warranty

SunRay home saunas carry a 7-year structural warranty and 1-year parts warranty. All SunRay sauna parts, including electronic parts and the electric heater, are guaranteed for 1 year against defects.

Electrical Connection

Indoor traditional saunas for the home come with a power cord attached to the heater. The power cord does not have a plug. It is designed to be hard-wired into a junction box or you can put a plug on the end of the power cord. Please note that the power requirements differ by sauna model. Consult your traditional sauna user manual for the specific power requirements.

Assembly and Installation

An indoor traditional sauna is easily assembled by two adults. The typical assembly time is 1 hour. No special tools are required for the sauna to be assembled.

Cleaning Your Home Sauna

Your home sauna should be cleaned a minimum of every 3-4 months or more frequently depending on usage. To clean the interior of your home sauna, use a mixture of baking soda and water (3 teaspoons baking soda to 1 gallon of warm water). Using a clean towel, wipe down the interior of the sauna, focusing on where sweat accumulates. Let the area dry with the sauna door open. Use a standard ammonia-based glass cleaner to clean the sauna doors and windows.

Traditional Sauna Origin

SunRay traditional sauna cabins are constructed from Hemlock or Cedar wood imported from Canada. SunRay's manufacturing facility is in China and its distribution facility is in the United States. Warranty claims are handled by SunRay Saunas, based in Richmond, VA, and Topture helps you coordinate them.

Sauna Specification Sheets

Each SunRay sauna has a specification sheet with all the details of the kit, including the power requirements. Contact us if you would like a copy.

Placing an Indoor Sauna Outdoors

SunRay indoor traditional saunas are not rated for outdoor use. They have an open top that is not protected from the elements. If you place the indoor sauna outdoors, it must be covered and protected from the elements. Indoor saunas that are placed outdoors will not be covered under SunRay's sauna warranty.

Sauna Heating Time

The average heating time for traditional home saunas ranges between 30-45 minutes depending on the room temperature, size of the sauna, and the heater type.

Ceiling Clearance

You need at least 3-4 inches between the top of the home sauna and the ceiling. This allows the electrical components on the top of the sauna to receive the appropriate amount of airflow.

Sauna Stones

SunRay indoor traditional saunas come with heater stones that sit on top of the heater elements. The heater stones are used to help radiate heat throughout the sauna and can be used to create humidity inside the sauna. DO NOT pour excess water on the heater stones as it will cause damage to the heater. To create humidity in the sauna, simply drizzle a small amount of water over the stones once they are hot.

Sauna Heater Placement

All indoor traditional saunas are equipped with either a wall mounting bracket or cradle for the heater to sit in. DO NOT place the sauna heater directly on the floor as it could become a fire hazard. The sauna must be elevated off the floor to create airflow through the heating elements.

Sauna Lighting

All indoor traditional saunas come with ambient dome lighting. Saunas with dome lighting can be connected to the heater so that the light turns off when the heater turns off. Alternatively, you can wire the lighting separately on its own switch. Consult your sauna heating wiring guide for instructions on how to wire your sauna light into the heater.

Your Own Sauna Ritual, in 3 Simple Steps

A straightforward kit, with professional electrical work where required.

Assemble the Sauna Structure
Step 1

Assemble the Sauna Structure

The sauna structure is designed for on-site assembly, following the manufacturer's step-by-step manual.

Choose Your Infrared Spectrum
Step 2

Choose Your Infrared Spectrum

Full-spectrum for the deepest heat, far-infrared for budget-friendly daily sessions, we help you decide.

Build Your Sauna Routine
Step 3

Build Your Sauna Routine

The included Sauna Mastery Protocol locks in session times, temperatures, and weekly rhythm, so the sauna becomes a habit, not an expensive coat rack.

WHAT COMES WITH EVERY TOPTURE ORDER

Free Bonuses Included With Your Topture Order

Claim $348 in Free Bonuses Today

The Sauna Mastery Protocol
BONUS 1

The Sauna Mastery Protocol

The session times, temperatures, and weekly rhythm that turn a sauna into a habit you keep. Covers heat-up protocols and what to expect across your first 30 sessions. Sent to your inbox after purchase.

$49INCLUDED
Full-Value Freight Protection
BONUS 2

Full-Value Freight Protection

Large orders ship fully insured. If freight arrives damaged, Topture helps coordinate the claim and replacement process with the carrier and manufacturer. Proper inspection and damage documentation at delivery are required. Most in-stock orders ship within 2–7 business days.

$299INCLUDED

Retail Price: $5,985

Today's price: $3,990

Choose your options now

REAL HOMES. REAL REVIEWS.

What Topture Customers Say

Topture is rated 4.9/5 across 462 customer reviews

We thought about buying a sauna for years and finally did. We absolutely love it, especially in the winter. It’s incredibly easy to assemble with two people the whole family uses it.

Verified buyer

Ordered this sauna fall 2024 and we love it. No better feeling during a Minnesota winter. Lastly, I have to mention the customer service for this purchase has been like no other. Any questions or requests I had were addressed immediately by Topture. I got more than I expected from them and have already recommended them to several people looking for saunas. SO if you're thinking about it, JUST DO IT already..

Verified buyer

Thanks for the great service - greatly appreciated.

Verified buyer

WHY BUY FROM TOPTURE?

The sauna may be the same. The buying experience isn't.

Buying a sauna involves more than choosing a model and clicking checkout. Heater sizing, electrical requirements, freight delivery, installation, and warranty support all matter.

Before you buy elsewhere

Choosing the right sauna
Compare models from multiple sauna manufacturers based on your space, climate, capacity, preferences, and budget.
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Heater & electrical fit
Get help matching the heater to the sauna volume, glass area, controls, and electrical requirements.Try our heater calculator
Ask who will check that the heater and controls are right for your installation before you order.
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Verify that the retailer is authorized for the brand and that your manufacturer warranty will be valid.
Freight delivery
We help coordinate heavy-freight delivery and provide guidance on receiving and inspecting your shipment.
Ask how the order ships, how it will be unloaded, and what happens if freight arrives damaged.
Installation information
We help provide the manuals, specifications, clearances, and electrical information your installer may need.
Find out what documentation and project support will be available after checkout.
After the sale
Questions after delivery? We help with troubleshooting, documentation, warranty coordination, and manufacturer support.Read customer reviews
Ask who you will actually contact if something doesn't work after the order arrives.
462 Customer Reviews

Product and store reviews from Topture customers, collected by Judge.me.

Lifetime Expert Support

Same team before and after the sale, from sizing to warranty support.

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Sold by Topture, with the applicable manufacturer warranty.

Full-Value Freight Protection

Freight damage? We help coordinate the claim and replacement process.

STILL UNSURE?

Frequently Asked Questions

How many people fit in the SunRay Grandby?
The SunRay Grandby seats 3 people on one bench with a backrest and cup holders. Its interior is 55 inches wide, 43 inches deep and 68 inches high, which comes to about 93 cubic feet. SunRay's Burlington is the 2-person model in the same D3 series, and the Cayenne the 4-person one.
What are the SunRay Grandby's dimensions?
The SunRay Grandby's cabin is 69 inches wide, 47 inches deep and 87 inches high. Its metal composite roof extends past the walls to a 79 by 61 inch footprint, which is the area the site has to allow for. Inside, the Grandby is 55 by 43 inches with a 68-inch ceiling, and SunRay lists its shipping weight at 425 lbs.
What electrical outlet does the SunRay Grandby need?
The SunRay Grandby runs on a dedicated 120 V outlet with its own 20 A circuit, which SunRay lists as 110–120 V; the D3 manual says nothing else may be plugged into that outlet. Its seven heaters draw 2,100 W. SunRay does not state which plug it uses, so contact us before the outlet goes in and we will confirm the connection. Where no dedicated 20 A outlet exists, a licensed electrician runs a new circuit and fits one, and if your electrical panel has no room for another breaker, your electrician may need to upgrade it first. The cabin's internal wiring all connects by plug as it is assembled.
How hot does the SunRay Grandby get, and how long does it take to heat up?
The SunRay Grandby heats to a maximum of 140°F. SunRay's D3 manual puts the normal setting between 120 and 140°F and allows roughly 8 to 15 minutes of warm-up before a session. At the set temperature, the heaters cycle on and off to hold it steady.
What heaters does the SunRay Grandby use?
The SunRay Grandby has seven far-infrared heaters drawing 2,100 W together, a figure SunRay's product page and its D3 manual agree on. SunRay does not say what the heater elements are made of. Heat comes straight from the infrared panels, so there is no stove, stones or water.
How do you control the SunRay Grandby?
The SunRay Grandby has an LED control panel with buttons for power, the session timer, the thermostat, the color light, the lights and music. The thermostat reads in °F or °C, the color therapy light has seven colors, and according to SunRay's D3 manual, music plays over Bluetooth from a phone or from a USB drive. For fresh air, the roof vent opens during a session.
Is the SunRay Grandby built for outdoor use?
Yes. The SunRay Grandby is designed as an outdoor sauna, with a sealed weatherproof hemlock cabin and a metal composite roof. SunRay's D3 manual notes that the weather sealant wears with exposure and recommends resealing the exterior yearly, and SunRay's warranty requires annual resealing for outdoor saunas that come without a weather cover, as the Grandby does.
What does the SunRay Grandby need to stand on?
The SunRay Grandby needs level ground prepared as a base: SunRay's D3 manual lists a wooden deck, a concrete pad or pavers. It asks for a waterproof barrier under the floor on damp sites and wherever the floor sits on pavers or other ground-contact surfaces. Plan the site for the 79 by 61 inch roof footprint rather than the 69 by 47 inch cabin alone.
Is the SunRay Grandby ETL listed?
Yes, as SunRay lists it: SunRay's specifications give the SunRay Grandby an ETL/CSA certification, which SunRay says meets US and Canadian electrical safety standards. No listing number is published on SunRay's product page.
What comes with the SunRay Grandby?
The SunRay Grandby kit contains the floor panel, the sealed Canadian hemlock walls, a front wall with a glass door and two windows, the interior ceiling and metal composite roof, seven far-infrared heaters, the LED control panel, recessed lighting with a reading light and color therapy light, a Bluetooth sound system, an oxygen ionizer, the bench with backrest and cup holders, and SunRay's D3 series install manual. You arrange the base, and a dedicated outlet if the site lacks one.
How do you assemble the SunRay Grandby?
The SunRay Grandby is assembled from flat-packed panels by at least 2 adults, following SunRay's D3 manual: the floor on a level base, sealant under each wall, the back, side and front walls latched together, the bench panel with its power plugs connected, the bench top, backrest and door handle, the interior ceiling, and then the metal roof, sealed between its panels and along the cover's edges, with a last bead of sealant at the door frame and base. SunRay estimates about two hours with a Phillips screwdriver or drill, and a caulking gun is needed for the sealant.
How is the SunRay Grandby delivered?
The SunRay Grandby comes by LTL freight, its panels boxed and strapped to a wooden pallet, with a listed shipping weight of 425 lbs. The truck's lift gate lowers it to the driveway at the curb, and moving it from there to the base is up to you. The carrier will reach out to set the appointment; someone must be present to inspect the shipment and note any damage on the delivery receipt before signing. Shipping is free within the contiguous US.
What warranty does the SunRay Grandby have?
The SunRay Grandby carries SunRay's 10-year structural warranty and 1 year on parts and electronics, per SunRay's warranty certificate, for residential use by the original buyer. Outdoor saunas without a weather cover, the Grandby included, must be resealed every year to keep that cover, and freight damage caused by the carrier is not covered. Topture helps coordinate warranty claims; SunRay decides them.
How does the SunRay Grandby compare with the SunRay Burlington and Cayenne?
The three share SunRay's D3 outdoor infrared design and install manual, and differ in size, heater count and electrical supply. The SunRay Grandby seats 3 in a 69 by 47 inch cabin with seven heaters on a dedicated 120 V, 20 A outlet. The SunRay Burlington is the 2-person version at 47 by 45 inches with six heaters on the same kind of outlet, and the SunRay Cayenne seats 4 in a 79 by 52 inch cabin with ten heaters on a 240 V, 30 A circuit.

General Topture Questions

Where are you located, and where do you ship from?

Topture is an online retailer serving customers in the contiguous United States. The company is Topture LLC, a Wyoming limited liability company, and its registered business address is 30 N Gould St, Ste N, Sheridan, WY 82801.

Orders ship from manufacturer and distributor warehouses in the U.S. and Canada, and some products ship directly from the manufacturer in Europe. Each product page shows its estimated delivery time.

How much is shipping?

Orders over $200 ship free within the continental United States. Orders under $200 carry a small shipping fee.

Two exceptions: SaunaLife and ThermaSol products carry a freight charge at any order value, and sauna stones ordered without a heater ship at $60 per box because of their weight.

Every charge is shown at checkout before you pay.

Do you provide financing?

Absolutely! To view your financing offer, simply select Shop Pay Installments as your payment method at Step 3 of checkout.

You'll need to enter a debit card to receive your offer, but don’t worry—you can still back out before completing the purchase.

How long will it take for my items to arrive?

If your order is in stock, most orders ship within 2–7 business days of purchase. Transit time then depends on the distance from the warehouse and, for freight, on booking a delivery appointment.

For custom, pre-order or made-to-order items, the estimated delivery time frame is listed on the product page. Delivery dates are estimates, so please don't book installation labor until your order has arrived and been inspected.

What happens after I place my order?

As soon as you place your order, you'll receive a confirmation email with your order details—be sure to keep it for your records. Once your order ships, you'll receive another email with tracking information.

For freight deliveries, the carrier will call or text you to schedule an appointment once the shipment reaches their local terminal. Someone needs to be there to inspect the shipment and sign for it. Smaller parcels arrive by UPS or FedEx without an appointment.

Is there a warranty?

Yes. Products purchased through Topture include the applicable manufacturer’s warranty, subject to the manufacturer’s terms. You’ll find the warranty details for each product under the "Warranty" tab on its product page, and we help with troubleshooting and warranty coordination if an issue comes up.

Do you have a showroom?

We don’t have a showroom — we sell online. Our team is available by phone, email and chat to help you compare models, sizes and heaters, and we can send dimensions, installation manuals and electrical requirements before you buy.

Where do you deliver to?

We deliver throughout the 48 contiguous states, with curbside freight delivery for large items. Free shipping and standard rates apply there only. Alaska, Hawaii, Puerto Rico, other U.S. islands and Canada are quoted separately, depending on the brand and model. We can't ship freight or oversized items to P.O. boxes.

Do you ship internationally?

International Shipping

For many products, yes, including to Canada, by custom quote. Email contact@topture.com with the product and your address before you order; availability and cost depend on the brand and model. Any duties, taxes and customs fees are your responsibility.

Shipping to Hawaii, Alaska, and Puerto Rico

Free shipping applies to the continental United States only. Shipping to Alaska, Hawaii, Puerto Rico and other U.S. islands is quoted separately and depends on the brand and model. Email contact@topture.com for a quote before you order.

Your backyard sauna, done the right way.

  • Seven far-infrared heaters, 2,100 W in total, heating to 140°F.
  • Canadian hemlock cabin with a sealed weatherproof finish under a metal composite roof.
  • SunRay warranty: 10 years on the structure and 1 year on parts and electronics.
Includes $348 in free bonuses
The Sauna Mastery Protocol Digital Guide
The Sauna Mastery Protocol Digital Guide
$49 FREE
Full-Value Freight Protection
Full-Value Freight Protection
$299 FREE

*Eligible returns must be requested within 30 days of delivery. Restocking and freight charges apply, and some items are final sale. See the Refund Policy.