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Sunray Cayenne Infrared Outdoor Sauna 400D3 · 4-Person

A 4-person outdoor far-infrared sauna in Canadian hemlock with ten infrared heaters, a metal composite roof and a dedicated 240 V, 30 A supply.

Current price $4,290
Original price $6,435
Save $2,145
+ Free Shipping Free Delivery within the Continental US

In stock

Estimated delivery

14–22 days after you order

Stock checked Oct 9, 2026

  • Ten far-infrared heaters, 2,400 W in total; SunRay's manual allows about 8–15 minutes to warm up.
  • Seats 4 in a 65" × 48" interior with a 68" ceiling.
  • Runs on a dedicated 240 V, 30 A circuit, installed by a licensed electrician.
Included with your sauna purchase
The Sauna Mastery Protocol Digital Guide
The Sauna Mastery Protocol Digital Guide
Full-Value Freight Protection
Full-Value Freight Protection

Curbside freight delivery by appointment; an adult must sign for the shipment. How it works

How freight delivery works

  1. The carrier books a time with you

    When your order reaches a local depot, the freight company calls or texts you to schedule a delivery date and time window.

  2. Curbside, lowered to the ground

    Most orders arrive with a liftgate. Standard delivery does not include moving it to your yard, unpacking or installation.

  3. Inspect before you sign

    Note any damage on the delivery receipt and take photos before the driver leaves. Report damage to us within 24 hours.

*Eligible returns must be requested within 30 days of delivery. Restocking and freight charges apply, and some items are final sale. See the Refund Policy.

Description

The SunRay Cayenne (model 400D3) is a 4-person outdoor far-infrared sauna built from Canadian hemlock, with a sealed weatherproof cabin, a metal composite roof and a glass door flanked by two front windows. Its cabin measures 79" W × 52" D × 87" H under an 89" W × 67" D roof footprint, with 65" W × 48" D × 68" H inside. Ten far-infrared heaters draw 2,400 W and reach 140°F on a dedicated 240 V, 30 A circuit. SunRay lists the Cayenne at 552 lbs, and it is delivered by LTL freight as a kit for assembly on site.

The Cayenne is the 4-person model in SunRay's D3 outdoor infrared series and the only one of the three that runs on 240 V. The 2-person SunRay Burlington (47" × 45", six heaters) and the 3-person SunRay Grandby (69" × 47", seven heaters) are the smaller versions, both on a dedicated 120 V, 20 A outlet. For other sizes and brands, see our outdoor infrared saunas.

How the SunRay Cayenne heats

The Cayenne is heated by far-infrared panels, not a stove, and SunRay gives it a 140°F maximum.

  • Ten far-infrared heaters: a combined 2,400 W. SunRay describes them as carbon far-infrared heaters.
  • Heat: up to 140°F. The D3 manual SunRay supplies gives a normal setting of 120–140°F and about 8–15 minutes to warm up.
  • Control panel: power, a session timer, the thermostat (°F or °C display), the color light, the lights and music, as SunRay's D3 manual describes it. When the cabin hits the set temperature, the heaters turn off and on to keep it there.
  • Roof vent: open it when you want fresh air.
  • Lighting: recessed interior lighting; the D3 manual adds a reading light and a color therapy light with seven colors.
  • Audio: a Bluetooth speaker system, which the manual says can also play music from a USB drive.
  • Oxygen ionizer: SunRay describes it as an oxygen ionization system for purifying the air.
  • Seating: room for four on one bench, which has a backrest and cup holders.
  • Cabin: Canadian hemlock sealed with a weatherproof finish, a metal composite roof, and a glass door with a window on each side.
What's Included?

What comes with the SunRay Cayenne?

The SunRay Cayenne is supplied as a complete outdoor infrared sauna kit: the floor panel and sealed Canadian hemlock walls, a front wall with a glass door and two windows, the interior ceiling and metal composite roof, ten far-infrared heaters, the control panel, the lighting, the Bluetooth speaker system, the oxygen ionizer, the bench and SunRay's D3 series install manual. The 240 V circuit, its connection and the foundation are not included.

Included in the kit

Cabin and roof

  • Floor panel
  • Wall panels in Canadian hemlock, sealed with a weatherproof finish
  • Front wall with a glass door between two windows
  • Interior ceiling panel, plus the metal composite roof and roof cover

Heat and controls

  • Ten far-infrared heaters, 2,400 W in total
  • Control panel
  • Roof vent

Interior

  • Bench for four, with backrest and cup holders
  • Recessed interior lighting, reading light and color therapy light
  • Bluetooth speaker system
  • Oxygen ionizer

Documentation

  • SunRay's D3 series install manual

Not included — arranged separately

  • A licensed electrician to run a dedicated 240 V, 30 A circuit and fit its outlet
  • The foundation: a level wooden deck, concrete pad or pavers, with a waterproof barrier on damp or ground-contact sites
  • Exterior sealant for the resealing SunRay's manual recommends each year
Specifications
SunRay Cayenne 400D3 specifications
Model SunRay Cayenne, model 400D3
Brand SunRay Saunas
Sauna type Far-infrared
Placement Outdoor
Capacity 4 people
Exterior dimensions (cabin) 79" W × 52" D × 87" H
Roof footprint 89" W × 67" D
Interior dimensions 65" W × 48" D × 68" H
Interior volume About 123 cu ft (calculated from the interior dimensions)
Bench For four, with backrest and cup holders
Door and windows Glass door between two front windows
Wood Canadian hemlock; sealed with a weatherproof finish
Roof Metal composite
Infrared heaters Ten carbon far-infrared heaters
Wattage 2,400 W
Maximum temperature 140°F; the manual's normal setting is 120–140°F
Heat-up time About 8–15 minutes, per SunRay's manual
Controls Control panel for power, timer, thermostat (°F or °C), color light, lights and music
Lighting Recessed interior lighting; reading light; color therapy light with seven colors
Audio Bluetooth speaker system; plays music from a USB drive (SunRay's manual)
Air Oxygen ionizer; opening roof vent
Electrical 240 V (SunRay's spec sheet lists 220–240 V), 30 A dedicated circuit and outlet; SunRay does not state the plug type
Certification ETL/CSA certified, as listed by SunRay
Weight 552 lbs (SunRay's listed shipping weight)
Warranty 10-year structural; 1-year parts and electronics (SunRay warranty certificate); residential use only
Assembly & Installation

What electrical connection does the SunRay Cayenne need?

A dedicated 240 V circuit rated for 30 A, the same kind of circuit an electric clothes dryer uses; SunRay's spec sheet lists the supply as 220–240 V. The ten heaters draw 2,400 W, SunRay's D3 manual says no other appliance may share the sauna's outlet, and a licensed electrician runs the circuit and installs the outlet. If your electrical panel has no room for another 240 V breaker, your electrician may need to upgrade it first.

SunRay does not state which 240 V plug the Cayenne uses, so contact us before your electrician fits the outlet and we will confirm the connection with you. Everything inside the cabin is joined by plugs as it is built: the power plugs connect at the bench panel, and the color light, reading light and oxygen ionizer lines pass through the ceiling to their connectors in the roof. Only the supply circuit and its outlet are wired on site, and both should be ready before delivery day.

Where can the SunRay Cayenne be installed?

Outdoors, on a level base. SunRay made the Cayenne for outdoor placement: a sealed weatherproof cabin under a metal composite roof. The D3 manual names a wooden deck, a concrete pad or pavers, and wants a waterproof barrier between the floor and the surface on damp ground or wherever the floor rests on pavers or another ground-contact surface. The site has to take the 89" × 67" roof footprint, which is larger than the 79" × 52" cabin.

Looking after it outdoors

According to SunRay's D3 manual, the weather sealant on the cabin deteriorates with outdoor exposure, and the exterior should be resealed annually or as needed. SunRay's warranty certificate makes annual resealing a requirement for outdoor saunas that ship without a weather cover, and the Cayenne ships without one.

How is the SunRay Cayenne assembled?

From flat-packed panels, by at least 2 adults, in the order SunRay's D3 series install manual gives. The floor is set level first and each wall gets waterproof sealant along its bottom edge; the back wall goes on, then the side walls and the front wall are secured with latches. The vertical bench panel is installed and its power plugs connected, and the bench top is screwed on. The backrest and door handle are fixed with the included screws, the interior ceiling goes in with the accessory lines fed out, and the metal roof is screwed down with sealant between its two panels and along the inside edges of the roof cover. The manual finishes with sealant around the door frame and the joint at the base.

SunRay estimates about two hours for the build and lists a Phillips screwdriver or a drill with a Phillips bit as the tool you need; the sealant work also takes a caulking gun, and SunRay does not say whether the sealant is supplied. The 240 V connection is work for a licensed electrician.

Shipping

How is the SunRay Cayenne delivered?

The SunRay Cayenne ships by LTL freight, with its panels boxed and strapped to a wooden pallet, and SunRay lists its shipping weight at 552 lbs. Delivery is curbside with a lift gate, which lowers the shipment to the driveway; moving it from there to the base is up to you, so plan the route before the truck arrives.

SunRay Cayenne freight summary
Freight type LTL truck; boxed panels on a wooden pallet
Delivery point Curbside, lowered to the driveway by lift gate
Shipping weight 552 lbs (SunRay)
Shipping cost Free within the contiguous US
Appointment Required; someone must be present to inspect and sign

The carrier will reach out to book the delivery appointment once the shipment reaches their local terminal.

Inspect the shipment before you sign. SunRay's warranty excludes freight damage caused by the carrier, so note any visible damage on the delivery receipt, photograph it, and contact us before you start assembly. SunRay's delivery policy asks for internal damage found after unpacking to be reported within 3 business days of delivery.

Documents

SunRay publishes a single D3 series install manual for the Cayenne, Grandby and Burlington. It sets out the roof dimensions and wattage of each model, the base and outlet requirements, the assembly steps and the controller, and is worth reading before delivery.

SunRay D3 series install manual (metal roof), covering the Cayenne (PDF)

SunRay Warranty

This warranty covers all SunRay branded saunas purchased directly from SunRay Saunas or any of its authorized affiliates. This warranty is non-transferable.

Structural Warranty — 7 Years

SunRay warrants the sauna structure against manufacturer defects in materials and workmanship for 7 years from the date of purchase.

What's covered:

  • Wooden sauna panels, flooring, ceiling, and glass
  • Replacement parts necessary for repair
  • If a structural defect cannot be remedied by a replacement part, SunRay may send a full replacement sauna at its sole discretion

Note: Surface cracks in the wood and minor blemishes are normal characteristics of natural wood and are not considered defects.

Parts & Electronics Warranty — 1 Year

All sauna parts, including the heater and electrical components, are guaranteed against defects in materials and workmanship for 1 year from the date of purchase.

  • Covers replacement parts only
  • Labor costs for replacing a part are not covered

Warranty Terms

  • Applies to the original customer at the original delivery address only

  • Customers must have written consent from SunRay before proceeding with any warranty repair to be reimbursed

  • SunRay has sole responsibility for determining the cause and nature of any warranty claim

  • If a replacement sauna is provided, the customer is responsible for assembly/installation costs of the new unit

What Is NOT Covered

This warranty is voided if the sauna has been subjected to:

  • Alteration, neglect, misuse, or abuse
  • Freight damage caused by the carrier
  • Accidents or acts of God
  • Installation, operation, or maintenance not in accordance with the owner's manual
  • Commercial use — saunas used in a commercial setting are excluded from all warranty coverage

Disclaimers

  • SunRay shall not be liable for any incidental or consequential damages, including loss of use or cost of removal
  • Liability under this warranty shall not exceed the original purchase price
  • Warranty coverage begins on the original date of purchase and does not extend beyond the stated periods for any reason

Filing a Claim

To file a warranty claim, contact the SunRay Claims Department:

Phone: 800.976.5530

FAQs

Electrical Requirements

Indoor traditional saunas require a dedicated 240V circuit in order to accommodate the high heat output of the heater. Please reference the product specification sheet to determine the specific requirements for your sauna.

Ventilation Requirements

Indoor traditional saunas are equipped with an air vent in the ceiling. This air vent is designed to help circulate heat throughout the sauna during the heat-up phase and to allow moisture to leave the sauna if you are adding humidity and using it as a steam sauna. The sauna cabin air vent also allows you to lower the sauna temperature without opening the door if the temperature inside the sauna becomes too hot.

Maximum Temperature

SunRay indoor traditional saunas have a maximum operating temperature of 170 degrees Fahrenheit. The normal operating range is 160-170 degrees Fahrenheit.

Traditional Sauna Shipping

All traditional saunas are shipped via truck freight with curbside and lift-gate delivery service unless otherwise specified. SunRay traditional saunas and steam saunas are shipped on a wooden pallet with removable bracing to protect the sauna boxes. Please contact us if you have special requirements for delivery. The trucking company will call you to schedule a delivery appointment.

Sauna Warranty

SunRay home saunas carry a 7-year structural warranty and 1-year parts warranty. All SunRay sauna parts, including electronic parts and the electric heater, are guaranteed for 1 year against defects.

Electrical Connection

Indoor traditional saunas for the home come with a power cord attached to the heater. The power cord does not have a plug. It is designed to be hard-wired into a junction box or you can put a plug on the end of the power cord. Please note that the power requirements differ by sauna model. Consult your traditional sauna user manual for the specific power requirements.

Assembly and Installation

An indoor traditional sauna is easily assembled by two adults. The typical assembly time is 1 hour. No special tools are required for the sauna to be assembled.

Cleaning Your Home Sauna

Your home sauna should be cleaned a minimum of every 3-4 months or more frequently depending on usage. To clean the interior of your home sauna, use a mixture of baking soda and water (3 teaspoons baking soda to 1 gallon of warm water). Using a clean towel, wipe down the interior of the sauna, focusing on where sweat accumulates. Let the area dry with the sauna door open. Use a standard ammonia-based glass cleaner to clean the sauna doors and windows.

Traditional Sauna Origin

SunRay traditional sauna cabins are constructed from Hemlock or Cedar wood imported from Canada. SunRay's manufacturing facility is in China and its distribution facility is in the United States. Warranty claims are handled by SunRay Saunas, based in Richmond, VA, and Topture helps you coordinate them.

Sauna Specification Sheets

Each SunRay sauna has a specification sheet with all the details of the kit, including the power requirements. Contact us if you would like a copy.

Placing an Indoor Sauna Outdoors

SunRay indoor traditional saunas are not rated for outdoor use. They have an open top that is not protected from the elements. If you place the indoor sauna outdoors, it must be covered and protected from the elements. Indoor saunas that are placed outdoors will not be covered under SunRay's sauna warranty.

Sauna Heating Time

The average heating time for traditional home saunas ranges between 30-45 minutes depending on the room temperature, size of the sauna, and the heater type.

Ceiling Clearance

You need at least 3-4 inches between the top of the home sauna and the ceiling. This allows the electrical components on the top of the sauna to receive the appropriate amount of airflow.

Sauna Stones

SunRay indoor traditional saunas come with heater stones that sit on top of the heater elements. The heater stones are used to help radiate heat throughout the sauna and can be used to create humidity inside the sauna. DO NOT pour excess water on the heater stones as it will cause damage to the heater. To create humidity in the sauna, simply drizzle a small amount of water over the stones once they are hot.

Sauna Heater Placement

All indoor traditional saunas are equipped with either a wall mounting bracket or cradle for the heater to sit in. DO NOT place the sauna heater directly on the floor as it could become a fire hazard. The sauna must be elevated off the floor to create airflow through the heating elements.

Sauna Lighting

All indoor traditional saunas come with ambient dome lighting. Saunas with dome lighting can be connected to the heater so that the light turns off when the heater turns off. Alternatively, you can wire the lighting separately on its own switch. Consult your sauna heating wiring guide for instructions on how to wire your sauna light into the heater.

Your Own Sauna Ritual, in 3 Simple Steps

A straightforward kit, with professional electrical work where required.

Assemble the Sauna Structure
Step 1

Assemble the Sauna Structure

The sauna structure is designed for on-site assembly, following the manufacturer's step-by-step manual.

Choose Your Infrared Spectrum
Step 2

Choose Your Infrared Spectrum

Full-spectrum for the deepest heat, far-infrared for budget-friendly daily sessions, we help you decide.

Build Your Sauna Routine
Step 3

Build Your Sauna Routine

The included Sauna Mastery Protocol locks in session times, temperatures, and weekly rhythm, so the sauna becomes a habit, not an expensive coat rack.

The Topture Experience

More than just a sauna

Your purchase includes thoughtful extras to help you get started and enjoy your sauna with confidence.

The Sauna Mastery Protocol
BONUS 1

The Sauna Mastery Protocol

The session times, temperatures, and weekly rhythm that turn a sauna into a habit you keep. Covers heat-up protocols and what to expect across your first 30 sessions. Sent to your inbox after purchase.

INCLUDED
Full-Value Freight Protection
BONUS 2

Full-Value Freight Protection

Large orders ship fully insured. If freight arrives damaged, Topture helps coordinate the claim and replacement process with the carrier and manufacturer. Proper inspection and damage documentation at delivery are required. Most in-stock orders ship within 2–7 business days.

INCLUDED
Choose your options now

REAL HOMES. REAL REVIEWS.

What Topture Customers Say

Topture is rated 4.9/5 across 463 customer reviews

We thought about buying a sauna for years and finally did. We absolutely love it, especially in the winter. It’s incredibly easy to assemble with two people the whole family uses it.

Verified buyer

Ordered this sauna fall 2024 and we love it. No better feeling during a Minnesota winter. Lastly, I have to mention the customer service for this purchase has been like no other. Any questions or requests I had were addressed immediately by Topture. I got more than I expected from them and have already recommended them to several people looking for saunas. SO if you're thinking about it, JUST DO IT already..

Verified buyer

Thanks for the great service - greatly appreciated.

Verified buyer

WHY BUY FROM TOPTURE?

The sauna may be the same. The buying experience isn't.

Buying a sauna involves more than choosing a model and clicking checkout. Heater sizing, electrical requirements, freight delivery, installation, and warranty support all matter.

Before you buy elsewhere

Choosing the right sauna
Compare models from multiple sauna manufacturers based on your space, climate, capacity, preferences, and budget.
Will they help you compare alternatives, or only answer questions about the product you've already selected?
Heater & electrical fit
Get help matching the heater to the sauna volume, glass area, controls, and electrical requirements.Try our heater calculator
Ask who will check that the heater and controls are right for your installation before you order.
Authorized products
Products are sourced through authorized channels and include the applicable manufacturer warranty.View independent listings
Verify that the retailer is authorized for the brand and that your manufacturer warranty will be valid.
Freight delivery
We help coordinate heavy-freight delivery and provide guidance on receiving and inspecting your shipment.
Ask how the order ships, how it will be unloaded, and what happens if freight arrives damaged.
Installation information
We help provide the manuals, specifications, clearances, and electrical information your installer may need.
Find out what documentation and project support will be available after checkout.
After the sale
Questions after delivery? We help with troubleshooting, documentation, warranty coordination, and manufacturer support.Read customer reviews
Ask who you will actually contact if something doesn't work after the order arrives.
463 Customer Reviews

Product and store reviews from Topture customers, collected by Judge.me.

Lifetime Expert Support

Same team before and after the sale, from sizing to warranty support.

Authorized SunRay Retailer

Sold by Topture, with the applicable manufacturer warranty.

Full-Value Freight Protection

Freight damage? We help coordinate the claim and replacement process.

STILL UNSURE?

Frequently Asked Questions

How many people fit in the SunRay Cayenne?
The SunRay Cayenne seats 4 people on its bench, which has a backrest and cup holders. The interior measures 65 inches wide, 48 inches deep and 68 inches high, about 123 cubic feet. It is the largest of SunRay's three D3 outdoor infrared saunas.
What are the SunRay Cayenne's dimensions?
The SunRay Cayenne's cabin is 79 inches wide, 52 inches deep and 87 inches high, and the metal composite roof overhangs it to an 89 by 67 inch footprint, the figure to plan the site around. Inside it is 65 by 48 inches with a 68-inch ceiling. SunRay lists its shipping weight at 552 lbs.
Does the SunRay Cayenne need an electrician?
Yes. The SunRay Cayenne needs a dedicated 240 V circuit rated for 30 A, the same kind of circuit an electric clothes dryer uses, and a licensed electrician runs it and installs the outlet; SunRay's spec sheet lists the supply as 220–240 V, and the ten heaters draw 2,400 W. SunRay's D3 manual says no other appliance may share the sauna's outlet. SunRay does not state which 240 V plug the Cayenne uses, so contact us before the outlet is fitted and we will confirm it. The cabin's internal wiring connects by plug during assembly, and if your electrical panel has no room for another 240 V breaker, your electrician may need to upgrade it first.
How hot does the SunRay Cayenne get, and how long does it take to heat up?
The SunRay Cayenne reaches 140°F. The D3 manual SunRay supplies gives a normal setting of 120 to 140°F and about 8 to 15 minutes for the cabin to warm up. When the cabin hits the set temperature, the heaters turn off and on to keep it there.
What heaters does the SunRay Cayenne use?
The SunRay Cayenne has ten far-infrared heaters with a combined draw of 2,400 W. SunRay describes them as carbon far-infrared heaters. The heat comes from the infrared panels directly, so the Cayenne has no stove, stones or water.
How do you control the SunRay Cayenne?
The SunRay Cayenne is operated from a control panel with buttons for power, a session timer, the thermostat, the color light, the lights and music, as SunRay's D3 manual describes it. Temperatures can be displayed in °F or °C, the color therapy light has seven colors, and music can play over Bluetooth or from a USB drive. The roof vent opens when you want fresh air.
Is the SunRay Cayenne built for outdoor use?
Yes. SunRay made the SunRay Cayenne for outdoor placement: a sealed weatherproof Canadian hemlock cabin under a metal composite roof. SunRay's D3 manual says the weather sealant deteriorates with exposure and recommends resealing the exterior annually, and SunRay's warranty makes annual resealing a requirement for outdoor saunas sold without a weather cover.
What does the SunRay Cayenne need to stand on?
The SunRay Cayenne needs a level base; SunRay's D3 manual names a wooden deck, a concrete pad or pavers. On damp ground, or wherever the floor rests on pavers or another ground-contact surface, the manual asks for a waterproof barrier between the floor and the surface. The site has to take the 89 by 67 inch roof footprint, which is larger than the 79 by 52 inch cabin.
Is the SunRay Cayenne ETL listed?
SunRay's specifications list the SunRay Cayenne as ETL/CSA certified, which SunRay describes as meeting US and Canadian electrical safety standards. SunRay has not published a listing number for it.
What comes with the SunRay Cayenne?
The SunRay Cayenne kit comes with the floor panel and sealed Canadian hemlock walls, a front wall with a glass door and two windows, the interior ceiling and metal composite roof, ten far-infrared heaters, the control panel, recessed lighting plus a reading light and color therapy light, a Bluetooth speaker system, an oxygen ionizer, the bench with backrest and cup holders, and SunRay's D3 series install manual. You arrange the foundation and the licensed electrician who runs the 240 V circuit.
How do you assemble the SunRay Cayenne?
The SunRay Cayenne is built from flat-packed panels by at least 2 adults, in the order SunRay's D3 manual gives: floor, sealant along the bottom of each wall, back wall, side and front walls secured with latches, the bench panel with its power plugs connected and the bench top screwed on, then the backrest, door handle and interior ceiling, and last the metal roof, sealed between its panels and along its edges, with sealant at the door frame and base. SunRay estimates about two hours with a Phillips screwdriver or drill, plus a caulking gun for the sealant. The 240 V circuit and outlet are for a licensed electrician to install.
How is the SunRay Cayenne delivered?
The SunRay Cayenne travels by LTL freight, boxed on a wooden pallet, with a listed shipping weight of 552 lbs. Delivery is to the curb, where a lift gate lowers it to the driveway; getting it from there to the base is up to you. The carrier will reach out to arrange the appointment, and someone must be present to inspect the shipment and record any damage on the delivery receipt before signing. Shipping is free within the contiguous US.
What warranty does the SunRay Cayenne have?
The SunRay Cayenne is covered by SunRay's warranty certificate: 10 years on the structure and 1 year on parts and electronics, for residential use by the original buyer. It is an outdoor sauna without a weather cover, so the exterior must be resealed every year for the cover to hold, and carrier-caused freight damage is excluded. Topture helps coordinate warranty claims; SunRay decides them.
How does the SunRay Cayenne compare with the SunRay Burlington and Grandby?
All three are D3 outdoor infrared saunas from SunRay, in Canadian hemlock under a metal composite roof, with one shared install manual. The SunRay Cayenne is the 4-person model, 79 by 52 inches with ten heaters, and the only one of the three on a 240 V, 30 A circuit. The SunRay Burlington seats 2 at 47 by 45 inches with six heaters, and the SunRay Grandby seats 3 at 69 by 47 inches with seven heaters, both on a dedicated 120 V, 20 A outlet.

General Topture Questions

Where are you located, and where do you ship from?

Topture is an online retailer serving customers in the contiguous United States. The company is Topture LLC, a Wyoming limited liability company, and its registered business address is 30 N Gould St, Ste N, Sheridan, WY 82801.

Orders ship from manufacturer and distributor warehouses in the U.S. and Canada, and some products ship directly from the manufacturer in Europe. Each product page shows its estimated delivery time.

How much is shipping?

Orders over $200 ship free within the continental United States. Orders under $200 carry a small shipping fee.

Two exceptions: SaunaLife and ThermaSol products carry a freight charge at any order value, and sauna stones ordered without a heater ship at $60 per box because of their weight.

Every charge is shown at checkout before you pay.

Do you provide financing?

Absolutely! To view your financing offer, simply select Shop Pay Installments as your payment method at Step 3 of checkout.

You'll need to enter a debit card to receive your offer, but don’t worry—you can still back out before completing the purchase.

How long will it take for my items to arrive?

If your order is in stock, most orders ship within 2–7 business days of purchase. Transit time then depends on the distance from the warehouse and, for freight, on booking a delivery appointment.

For custom, pre-order or made-to-order items, the estimated delivery time frame is listed on the product page. Delivery dates are estimates, so please don't book installation labor until your order has arrived and been inspected.

What happens after I place my order?

As soon as you place your order, you'll receive a confirmation email with your order details—be sure to keep it for your records. Once your order ships, you'll receive another email with tracking information.

For freight deliveries, the carrier will call or text you to schedule an appointment once the shipment reaches their local terminal. Someone needs to be there to inspect the shipment and sign for it. Smaller parcels arrive by UPS or FedEx without an appointment.

Is there a warranty?

Yes. Products purchased through Topture include the applicable manufacturer’s warranty, subject to the manufacturer’s terms. You’ll find the warranty details for each product under the "Warranty" tab on its product page, and we help with troubleshooting and warranty coordination if an issue comes up.

Do you have a showroom?

We don’t have a showroom — we sell online. Our team is available by phone, email and chat to help you compare models, sizes and heaters, and we can send dimensions, installation manuals and electrical requirements before you buy.

Where do you deliver to?

We deliver throughout the 48 contiguous states, with curbside freight delivery for large items. Free shipping and standard rates apply there only. Alaska, Hawaii, Puerto Rico, other U.S. islands and Canada are quoted separately, depending on the brand and model. We can't ship freight or oversized items to P.O. boxes.

Do you ship internationally?

International Shipping

For many products, yes, including to Canada, by custom quote. Email contact@topture.com with the product and your address before you order; availability and cost depend on the brand and model. Any duties, taxes and customs fees are your responsibility.

Shipping to Hawaii, Alaska, and Puerto Rico

Free shipping applies to the continental United States only. Shipping to Alaska, Hawaii, Puerto Rico and other U.S. islands is quoted separately and depends on the brand and model. Email contact@topture.com for a quote before you order.

Your backyard sauna, done the right way.

  • Ten far-infrared heaters, 2,400 W in total; SunRay's manual allows about 8–15 minutes to warm up.
  • Seats 4 in a 65" × 48" interior with a 68" ceiling.
  • Runs on a dedicated 240 V, 30 A circuit, installed by a licensed electrician.
Included with your sauna purchase
The Sauna Mastery Protocol Digital Guide
The Sauna Mastery Protocol Digital Guide
Full-Value Freight Protection
Full-Value Freight Protection

*Eligible returns must be requested within 30 days of delivery. Restocking and freight charges apply, and some items are final sale. See the Refund Policy.