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HUUM HIVE Wood LS 17kW Wood-Burning Sauna Heater Package

HUUM HIVE Wood 17 LS stove, loaded from the next room through the wall, with 9 boxes of stones and your choice of chimney kit, for 283–565 cu ft rooms

Current price $4,680
Original price $5,699
Save $1,019
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In stock

Estimated delivery

7–12 days after you order

  • Fire loaded and tended from the next room
  • 287 lb of stones for long, mild steam
  • Stove, stones and chimney kit matched in one order
Included with your heater purchase
The Sauna Mastery Protocol Digital Guide
The Sauna Mastery Protocol Digital Guide
Full-Value Freight Protection
Full-Value Freight Protection
Choose Chimney Kit: HUUM Thru-Angled Ceiling Chimney Kit

Perfect for sauna rooms from 283 - 565 ft3

Select Accessories

*Eligible returns must be requested within 30 days of delivery. Restocking and freight charges apply, and some items are final sale. See the Refund Policy.

Description

What is the HUUM HIVE Wood 17 LS package?

The HUUM HIVE Wood 17 LS package combines three parts: the HUUM HIVE Wood 17 LS wood-burning sauna stove, nine 33 lb boxes of HUUM Stones 24 and the HUUM chimney kit you choose. It is sized for sauna rooms of 283–565 cu ft, burns wood logs only and needs no electrical connection. The package price is the sum of its three parts; ordering them together means the stone quantity and chimney kit are already matched to the stove.

The HIVE Wood 17 LS's round steel frame holds 287 lb (130 kg) of stones, which HUUM says gives long-lasting, mild steam, and its glass door shows the fire. A 0.2 in (5 mm) stainless-steel flame tamer lines the firebox.

The firebox of the HIVE Wood 17 LS passes through a non-combustible wall, so the fire is loaded and tended from an adjacent room while the stones heat the sauna. HUUM's protective bedding is not made for LS models, so this package has no floor bed.

Which chimney kit should I choose?

All three kits connect to the top of the HIVE Wood 17 LS; choose the one that matches where the chimney leaves your sauna. HUUM leaves the chimney's height to local fire-safety regulations, and HUUM extension pipes lengthen any of the kits.

Chimney kit options in this package (HUUM chimney-set sheets)
Where the chimney exits How it runs
HUUM Thru-Wall Chimney Kit (H3102) Through the side wall Off the top of the stove, 90° through the wall, then up the outside wall on an adjustable bracket
HUUM Barrel Chimney Kit (H3101) Through a single-layer roof, flat or curved (barrel) Straight up through the roof, sealed by a universal rubber roof flashing
HUUM Thru-Angled Ceiling Chimney Kit (H3100) Through the ceiling and a roof pitched 0–20° Straight up, with a rigid roof penetration, rain collar and chimney cap
What's Included

What's included in the HUUM HIVE Wood 17 LS package?

HUUM HIVE Wood 17 LS stove

  • HUUM HIVE Wood 17 LS wood-burning sauna stove, 17 kW
  • Installation and user instructions

HUUM Stones 24

  • 9 boxes × 33 lb of rounded 2–4 in (5–10 cm) HUUM Stones 24, the quantity HUUM's manual specifies; the stove holds 287 lb (130 kg)

HUUM Thru-Wall Chimney Kit (H3102), if you choose it

  • Single-wall chimney, 0.25 m (9.8 in)
  • Cuttable single-wall chimney adapter, 150–250 mm (5.9–9.8 in)
  • 90° single-wall elbow with cleaning hatch
  • Double-wall welded chimney base
  • Double-wall chimney, 0.5 m (19.7 in)
  • Cover plate (2 parts)
  • T600 insulation plate for wall and ceiling
  • 90° double-wall elbow
  • Adjustable wall bracket, 50–150 mm (2–5.9 in) from the wall
  • Double-wall chimney, 1.0 m (39.4 in)
  • Chimney cap
  • Installation sheet

HUUM Barrel Chimney Kit (H3101), if you choose it

  • Single-wall chimney, 0.25 m (9.8 in)
  • Single-wall chimney, 0.5 m (19.7 in)
  • Cuttable single-wall chimney adapter, 150–250 mm (5.9–9.8 in)
  • Double-wall welded chimney base
  • Double-wall cover plate for a sloped-ceiling penetration (2 parts)
  • T600 insulation plate for wall and ceiling
  • Universal rubber roof flashing
  • Rain collar
  • Double-wall chimney, 1.0 m (39.4 in)
  • Chimney cap
  • Installation sheet

HUUM Thru-Angled Ceiling Chimney Kit (H3100), if you choose it

  • Single-wall chimney, 0.25 m (9.8 in)
  • Single-wall chimney, 0.5 m (19.7 in)
  • Cuttable single-wall chimney adapter, 150–250 mm (5.9–9.8 in)
  • Double-wall welded chimney base
  • Cover plate (2 parts)
  • T600 insulation detail for the ceiling
  • Double-wall chimney, 1.0 m (39.4 in)
  • Roof rafter attachment
  • Roof penetration for a 0–20° roof pitch
  • Rain collar
  • Chimney cap
  • Installation sheet

What you still need

  • A specialist to connect the stove to the chimney (HUUM's manual)
  • HUUM extension pipes if local fire-safety rules call for a taller chimney than the kit
  • A non-combustible wall, such as stone or concrete, for the firebox to pass through (HUUM's manual)
  • If the floor in front of the firebox door is combustible: fire-resistant floor protection 23.63 in (600 mm) wider than the door and at least 15.75 in (400 mm) deep, per HUUM's manual
  • Optional add-ons offered with this package: the Reflect H reflector, which lets the stove sit at half the safety distance from the wall, and the HUUM Cage HSTV stone cage (stones for it sold separately)
Specifications

What's in the HUUM HIVE Wood 17 LS package, and what isn't?

HUUM HIVE Wood 17 LS package: included parts and requirements
Stove Included: HUUM HIVE Wood 17 LS, 17 kW, loaded from an adjacent room through a non-combustible wall
Stones Included: 9 boxes × 33 lb of HUUM Stones 24 (2–4 in), the quantity HUUM specifies for the stove's 287 lb
Chimney kit Included: Thru-Wall (H3102), flat or curved roof (H3101) or Thru-Angled Ceiling (H3100), by the option you choose
Extension pipes Not included; needed only if local fire-safety rules call for a taller chimney than the kit
Floor protection Not included: on a combustible floor, HUUM's manual requires fire-resistant protection in front of the door, 23.63 in (600 mm) wider than the door and at least 15.75 in (400 mm) deep; HUUM's bedding is not made for LS models
Non-combustible wall Required for the firebox to pass through (stone, concrete or similar); not part of the package
Chimney connection By a specialist (HUUM's manual); not included
Chimney requirement HUUM's manual: temperature class T600, at least 15.81 sq in (10,200 mm²) cross-section and 12 Pa draught, on its own flue
Electrical connection None needed: the stove burns wood logs only
Reflect H reflector Optional, not included; lets the stove sit at half the safety distance from the wall
Stone cage Optional, not included (HUUM Cage HSTV; its stones are extra)

HUUM HIVE Wood 17 LS stove specifications

HUUM HIVE Wood 17 LS (H1010012), HIVE Wood manual v9
Nominal output 17 kW
Sauna room volume 283–565 cu ft (8–16 m³)
Stone capacity 287 lb (130 kg); this package includes the 9 boxes × 33 lb HUUM specifies
Height / frame diameter 29.6 in (750 mm) / 21.9 in (555 mm)
Firewood Logs 15.7 in (40 cm) long, 3.1–5.9 in (8–15 cm) across; up to 23.4 lb (10.6 kg) per load
Fire loaded from An adjacent room, through a non-combustible wall
Flue outlet 4.53 in (115 mm), on top of the stove
Flue gas temperature 829°F (443°C)
Total efficiency 66%
Flame tamer 0.2 in (5 mm) stainless steel
Standard EN 15821:2010
Made in Estonia
HUUM part number H1010012
Warranty Stove: 3 years private use, 1 year commercial use (HUUM); the door glass, ash grate and stones are excluded. The chimney kit is a HUUM accessory, which HUUM's warranty does not cover

Every HIVE Wood model, as a stove and as a package, is in the HUUM HIVE Wood collection; all HUUM wood-burning stoves are in the HUUM wood-burning stove collection.

Installation

How is the HUUM HIVE Wood 17 LS package installed?

The HUUM HIVE Wood 17 LS stands on a non-combustible floor strong enough for the stove and 287 lb of stones, and its firebox passes through a non-combustible wall into the adjacent room. Only a specialist may connect the stove to the chimney, and HUUM recommends a specialist lay the stones. Installation must follow your local building and fire-safety rules.

HUUM HIVE Wood 17 LS safety distances

Keep at least these distances from the HIVE Wood 17 LS to combustible materials. The Reflect H reflector lets the stove sit at half the safety distance from the wall.

HUUM HIVE Wood 17 LS minimum distances to combustible materials (manual v9, Table 1)
A: each side 19.7 in (500 mm)
B: behind the stove 19.7 in (500 mm)
C: in front of the door 39.4 in (1,000 mm)
Above the stove 47.3 in (1,200 mm)
  • In a niche of non-combustible material such as stone or concrete, leave at least 4 in (100 mm) between the wall and the stove for air movement
  • A single heat barrier halves the distance to combustible materials and a double barrier quarters it; leave at least 1.2 in (30 mm) between the barrier and the surface it protects
  • No electrical equipment or wiring may sit inside the stove's safety area

What chimney does the HIVE Wood 17 LS need?

The HIVE Wood 17 LS's flue outlet is on top of the stove, 4.53 in (115 mm) across. HUUM's manual calls for a T600 chimney with at least 15.81 sq in (10,200 mm²) of cross-section and 12 Pa of draught, joined with metal flue pipes with smooth elbows and venting into its own flue: a flue shared with another furnace is not permitted. Only a specialist may connect the stove to the chimney.

HUUM's Thru-Wall Backside Connection kit is for the HIVE Flow's rear outlet, not the HIVE Wood. HUUM leaves the chimney's height to local fire-safety regulations; HUUM extension pipes lengthen a kit where needed. Keep the kit's single-wall parts at least 19.7 in (500 mm) and double-wall parts at least 2 in (50 mm) from combustible materials.

Installing the HIVE Wood 17 LS through a wall

  • The firebox passes through a non-combustible wall, such as stone or concrete; HUUM recommends insulating the opening with mineral wool or similar
  • Leave at least 0.4 in (10 mm) around the firebox for air movement, so add 0.8 in (20 mm) to HUUM's Table 1 height D (18.1 in) and width G (11.8 in) when sizing the opening
  • If the floor in front of the firebox door is combustible, install fire-resistant floor protection 23.63 in (600 mm) wider than the door and at least 15.75 in (400 mm) deep
  • HUUM's protective bedding is not made for LS models

First firing

Fire the stove outdoors once before installing it: HUUM's manual says the heat-resistant paint on the outer casing gives off an unpleasant odor while it cures during the first firing, and a short piece of flue on the smoke outlet improves the draft. Until then, handle the painted metal carefully to avoid scratches.

Firing and caring for the HIVE Wood 17 LS

  • Burn wood logs only. HUUM finds 15.7 in (40 cm) logs for the HIVE Wood 17 LS best, 3.1–5.9 in (8–15 cm) across, with some small, easily lit pieces at the start
  • Open the ash tray up to 0.4 in (10 mm) while lighting, then close it to 0.08–0.12 in (2–3 mm) depending on the draught, and keep the door closed except to add wood
  • If the firebox glows red, the stove is overheating: close the ash tray completely, keep the door shut and, if possible, cut off air to the room. HUUM does not cover metal deformed by overheating
  • Empty the ash tray before each firing, clean the stove's heating surfaces at least every 20 uses and have the chimney and flues cleaned at least once a year
  • Wash the stones before laying them; HUUM recommends a specialist lay them. Ceramic stones can shorten the stove's life, and crumbled stones should be replaced once a year
  • Keep water off the hot door glass, and don't throw salt water, hard water or iron-rich water on the stove
  • HUUM gives no fixed heat-up time: it depends on the wall materials, the room's size and the stove's output
Warranty

HUUM warranty periods

HUUM's limited warranty (Limited Warranty Terms and Conditions, US, v2) covers new HUUM products bought from HUUM or its authorized dealers, such as Topture, against defects in materials and workmanship. The period starts on the date the end user buys the product.

HUUM products and warranty periods (HUUM warranty terms, US, v2)
HUUM product Private use Commercial use
Electric sauna heaters 3 years 1 year
Wood-burning sauna stoves 3 years 1 year
Control units (UKU) 3 years 1 year
Spare parts 1 year 1 year

HUUM counts as commercial use a business using the product commercially, a private owner using it commercially, or a private owner using it for more than 1,500 hours in 12 months.

What the warranty does not cover

  • Heating elements of electric heaters
  • HUUM accessories, such as rails, reflectors, flanges, protective bedding and chimney parts
  • Door glass and ash grate of wood-burning stoves
  • Sauna stones
  • All controller sensors
  • Damage from a heater that is the wrong size for the room, from unsuitable stones, or from installation, use or maintenance that does not follow HUUM's manuals

What keeps the warranty in effect

  • Inspect the product when it arrives and report any visible damage within 7 days, with photos, before installing it.
  • Install it following HUUM's manual and local building, electrical and fire codes. An electric product must be connected by a licensed electrician, with proof of the installation.
  • Report a defect within 30 days of finding it. For products bought from Topture, report it to Topture, which passes the claim to HUUM and helps with troubleshooting.

Read HUUM's full Limited Warranty Terms and Conditions (US)

Your Own Sauna Ritual, in 3 Simple Steps

You don't need a sales pitch, a spec sheet to decode, or six months of forum research.

Size it right
Step 1

Size it right

Every package page lists the exact room size the heater is rated for, so you can match it to your sauna before you order.

Components pre-matched
Step 2

Components pre-matched

We pair every heater with the controller, sensor, stones, and cable that actually work with it, so you don't have to cross-reference compatibility charts before you check out.

Real löyly
Step 3

Real löyly

When the heater, stones, and room are properly matched, you get the rolling heat and steam crack that make a true Finnish session.

The Topture Experience

More than just a heater

Your purchase includes thoughtful extras to help you get started and enjoy your sauna with confidence.

The Sauna Mastery Protocol
BONUS 1

The Sauna Mastery Protocol

The session times, temperatures, and weekly rhythm that turn a sauna into a habit you keep. Covers heat-up protocols and what to expect across your first 30 sessions. Sent to your inbox after purchase.

INCLUDED
Full-Value Freight Protection
BONUS 2

Full-Value Freight Protection

Large orders ship fully insured. If freight arrives damaged, Topture helps coordinate the claim and replacement process with the carrier and manufacturer. Proper inspection and damage documentation at delivery are required. Most in-stock orders ship within 2–7 business days.

INCLUDED
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What Topture Customers Say

Topture is rated 4.9/5 across 463 customer reviews

We thought about buying a sauna for years and finally did. We absolutely love it, especially in the winter. It’s incredibly easy to assemble with two people the whole family uses it.

Verified buyer

Ordered this sauna fall 2024 and we love it. No better feeling during a Minnesota winter. Lastly, I have to mention the customer service for this purchase has been like no other. Any questions or requests I had were addressed immediately by Topture. I got more than I expected from them and have already recommended them to several people looking for saunas. SO if you're thinking about it, JUST DO IT already..

Verified buyer

Thanks for the great service - greatly appreciated.

Verified buyer

WHY BUY FROM TOPTURE?

The sauna may be the same. The buying experience isn't.

Buying a sauna involves more than choosing a model and clicking checkout. Heater sizing, electrical requirements, freight delivery, installation, and warranty support all matter.

Before you buy elsewhere

Choosing the right sauna
Compare models from multiple sauna manufacturers based on your space, climate, capacity, preferences, and budget.
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Get help matching the heater to the sauna volume, glass area, controls, and electrical requirements.Try our heater calculator
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We help coordinate heavy-freight delivery and provide guidance on receiving and inspecting your shipment.
Ask how the order ships, how it will be unloaded, and what happens if freight arrives damaged.
Installation information
We help provide the manuals, specifications, clearances, and electrical information your installer may need.
Find out what documentation and project support will be available after checkout.
After the sale
Questions after delivery? We help with troubleshooting, documentation, warranty coordination, and manufacturer support.Read customer reviews
Ask who you will actually contact if something doesn't work after the order arrives.
463 Customer Reviews

Product and store reviews from Topture customers, collected by Judge.me.

Lifetime Expert Support

Same team before and after the sale, from sizing to warranty support.

Authorized HUUM Retailer

Sold by Topture, with the applicable manufacturer warranty.

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Freight damage? We help coordinate the claim and replacement process.

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Frequently Asked Questions

What is included in the HUUM HIVE Wood 17 LS package?
The HUUM HIVE Wood 17 LS package includes three parts: the HUUM HIVE Wood 17 LS wood-burning stove with HUUM's installation and user instructions, nine 33 lb boxes of HUUM Stones 24, the quantity HUUM specifies for its 287 lb stone capacity, and the chimney kit you choose: Thru-Wall (H3102), flat or curved roof (H3101) or Thru-Angled Ceiling (H3100). It has no floor bed, because HUUM's protective bedding is not made for LS models. Not included: fire-resistant floor protection in front of the door if that floor is combustible, extension pipes if your chimney must be taller, and the specialist who connects it. The Reflect H reflector and the HUUM stone cage are offered as add-ons.
What size sauna is the 17 kW HUUM HIVE Wood 17 LS package for?
The HUUM HIVE Wood 17 LS package is for sauna rooms of 283–565 cu ft (8–16 m³), according to HUUM's manual. The HIVE Wood 17 LS is the only HIVE Wood model loaded through the wall; for a smaller room, HUUM's 8.5 kW HIVE Flow Mini LS, rated for 212–494 cu ft, also fires from the next room. The HIVE Wood 17 LS holds 287 lb of stones, takes logs up to 15.7 in long and stands 29.6 in (750 mm) tall with a 21.9 in (555 mm) round frame; HUUM's manual keeps it at least 19.7 in from combustible materials at the sides and behind.
Which chimney kit should I choose in the HUUM HIVE Wood 17 LS package?
Choose the chimney kit in the HUUM HIVE Wood 17 LS package by where the chimney leaves your sauna; all three connect to the top of the stove. The Thru-Wall kit (H3102) turns 90° through the side wall, with a cleaning-hatch elbow inside, and runs up the outside wall on an adjustable bracket. The flat-or-curved-roof kit (H3101) goes straight up through a roof that is also the ceiling, flat or curved (barrel), sealed by a universal rubber roof flashing. The Thru-Angled Ceiling kit (H3100) goes straight up through the ceiling and a roof pitched 0–20°. Chimney height follows local fire-safety rules, and HUUM extension pipes lengthen any kit.
What chimney does the HUUM HIVE Wood 17 LS need?
The HUUM HIVE Wood 17 LS connects to its chimney at the top, through a 4.53 in (115 mm) flue outlet. HUUM's manual calls for a T600 chimney with at least 15.81 sq in (10,200 mm²) of cross-section and 12 Pa of draught, venting into its own flue, never shared with another furnace, and joined with metal flue pipes with smooth elbows. Only a specialist may connect the stove to the chimney. The kit's single-wall parts must stay at least 19.7 in (500 mm) from combustible materials and its double-wall parts at least 2 in (50 mm).
How is the HUUM HIVE Wood 17 LS package installed through a wall?
The HUUM HIVE Wood 17 LS is loaded from an adjacent room: its firebox passes through a non-combustible wall, such as stone or concrete, and HUUM recommends insulating the opening with mineral wool or similar. Leave at least 0.4 in (10 mm) of air gap around the firebox, so add 0.8 in (20 mm) to HUUM's Table 1 height D (18.1 in) and width G (11.8 in) when sizing the opening. Inside the sauna, keep at least 19.7 in (500 mm) to combustible materials at the sides and behind and 47.3 in (1,200 mm) above. If the floor in front of the door is combustible, fit fire-resistant floor protection 23.63 in (600 mm) wider than the door and at least 15.75 in (400 mm) deep.
Why buy the HUUM HIVE Wood 17 LS package instead of the parts separately?
The HUUM HIVE Wood 17 LS package costs exactly the sum of its three parts, the stove, nine boxes of stones and the chimney kit, so it is not a discount and not a markup. What it saves is matching: the stone quantity and chimney kit are already chosen for the HIVE Wood 17 LS, and the set goes into the cart in one step. Buying the parts separately makes sense only if you already own stones or a chimney that meets HUUM's requirements.
What firewood does the HUUM HIVE Wood 17 LS burn, and how is it fired the first time?
The HUUM HIVE Wood 17 LS burns wood logs only; HUUM's manual finds logs 15.7 in (40 cm) long and 3.1–5.9 in across best, up to 23.4 lb (10.6 kg) per load in three parts, with some small, easily lit pieces to start. Open the ash tray up to 0.4 in while lighting, then close it to 0.08–0.12 in and keep the door shut except to add wood. Fire the stove outdoors once before installing it: its heat-resistant paint gives off an odor while it cures, and a short piece of flue on the outlet helps the draft. HUUM gives no fixed heat-up time; it depends on the room's wall materials, its size and the stove's output.
How do you load and maintain the stones in the HUUM HIVE Wood 17 LS?
The HUUM HIVE Wood 17 LS holds 287 lb (130 kg) of stones, and the package's nine 33 lb boxes of HUUM Stones 24 are rounded 2–4 in stones. HUUM's manual says to wash the stones before laying them and recommends a specialist lay them; ceramic stones can shorten the stove's life. Temperature swings make stones crumble over time, so replace crumbled ones once a year. Empty the ash tray before each firing, clean the stove's heating surfaces at least every 20 uses and have the chimney and flues cleaned at least once a year.
What problems can happen with the HUUM HIVE Wood 17 LS, and how are they avoided?
Most problems HUUM's manual warns about on the HUUM HIVE Wood 17 LS come from overfiring and water. A firebox glowing red means overheating, which deforms the metal and is not covered: close the ash tray completely, keep the door shut and, if possible, cut off air to the room. Keep water off the hot door glass, because HUUM's warranty does not cover the tempered glass. Never throw salt water on the stove, and avoid hard or iron-rich water. Forced extract ventilation can cause poor combustion, so HUUM allows it only under a licensed specialist's supervision. After a long break, have a specialist check the firebox, grate, ash tray and chimney before firing.
What warranty comes with the HUUM HIVE Wood 17 LS package?
HUUM's manufacturer warranty covers the HUUM HIVE Wood 17 LS stove for 3 years of private use or 1 year of commercial use. It excludes the door glass, the ash grate, the sauna stones and HUUM accessories, which include the package's chimney kit, and damage from overheating is not covered. Report visible transport damage within 7 days of delivery, with photos, before installing. It applies to products bought from HUUM or its authorized dealers; Topture is an authorized HUUM dealer and helps with troubleshooting and warranty coordination.
How does the HUUM HIVE Wood 17 LS package compare with the HIVE Wood 17 and HIVE Flow LS packages?
The HUUM HIVE Wood 17 LS differs from the HIVE Wood 17 in the way you use it every time: its firebox passes through a non-combustible wall, so you load and tend the fire from the next room. Both have 17 kW for 283–565 cu ft and 287 lb of stones, but the LS package has no floor bed, because HUUM's bedding is not made for LS models. The 9.8 kW HIVE Flow LS also fires through the wall, covers 282–635 cu ft with 330 lb of stones, connects its chimney at the top or the back to a T450 chimney, and its package includes HUUM's LS protective bedding.
Where can you buy the HUUM HIVE Wood 17 LS package from an authorized dealer?
Topture is an authorized HUUM retailer, listed in HUUM's own dealer directory, and sells the HUUM HIVE Wood 17 LS package with all three HUUM chimney kits. The package comes sized for rooms of 283–565 cu ft, with the Reflect H reflector and the HUUM stone cage offered as add-ons. Topture adds Lifetime Expert Support, help with troubleshooting and warranty coordination, free shipping on orders over $200 within the continental US, financing through Shop Pay Installments at checkout, and a 30-day return window.
What does the HUUM HIVE Wood 17 LS package cost in total, delivered?
The delivered cost of the HUUM HIVE Wood 17 LS package from Topture is the package price, which is exactly the stove, nine boxes of stones and the chosen chimney kit added together. Topture has free shipping on orders over $200 within the continental US, so the package ships free there. Budget separately for the specialist who connects the chimney, for HUUM extension pipes if local rules call for a taller chimney, and for fire-resistant floor protection in front of the door if that floor is combustible. Compare delivered totals, because some listings price the stove without its stones and chimney. Financing is available through Shop Pay Installments at checkout.

General Topture Questions

Where are you located, and where do you ship from?

Topture is an online retailer serving customers in the contiguous United States. The company is Topture LLC, a Wyoming limited liability company, and its registered business address is 30 N Gould St, Ste N, Sheridan, WY 82801.

Orders ship from manufacturer and distributor warehouses in the U.S. and Canada, and some products ship directly from the manufacturer in Europe. Each product page shows its estimated delivery time.

How much is shipping?

Orders over $200 ship free within the continental United States. Orders under $200 carry a small shipping fee.

Two exceptions: SaunaLife and ThermaSol products carry a freight charge at any order value, and sauna stones ordered without a heater ship at $60 per box because of their weight.

Every charge is shown at checkout before you pay.

Do you provide financing?

Absolutely! To view your financing offer, simply select Shop Pay Installments as your payment method at Step 3 of checkout.

You'll need to enter a debit card to receive your offer, but don’t worry—you can still back out before completing the purchase.

How long will it take for my items to arrive?

If your order is in stock, most orders ship within 2–7 business days of purchase. Transit time then depends on the distance from the warehouse and, for freight, on booking a delivery appointment.

For custom, pre-order or made-to-order items, the estimated delivery time frame is listed on the product page. Delivery dates are estimates, so please don't book installation labor until your order has arrived and been inspected.

What happens after I place my order?

As soon as you place your order, you'll receive a confirmation email with your order details—be sure to keep it for your records. Once your order ships, you'll receive another email with tracking information.

For freight deliveries, the carrier will call or text you to schedule an appointment once the shipment reaches their local terminal. Someone needs to be there to inspect the shipment and sign for it. Smaller parcels arrive by UPS or FedEx without an appointment.

Is there a warranty?

Yes. Products purchased through Topture include the applicable manufacturer’s warranty, subject to the manufacturer’s terms. You’ll find the warranty details for each product under the "Warranty" tab on its product page, and we help with troubleshooting and warranty coordination if an issue comes up.

Do you have a showroom?

We don’t have a showroom — we sell online. Our team is available by phone, email and chat to help you compare models, sizes and heaters, and we can send dimensions, installation manuals and electrical requirements before you buy.

Where do you deliver to?

We deliver throughout the 48 contiguous states, with curbside freight delivery for large items. Free shipping and standard rates apply there only. Alaska, Hawaii, Puerto Rico, other U.S. islands and Canada are quoted separately, depending on the brand and model. We can't ship freight or oversized items to P.O. boxes.

Do you ship internationally?

International Shipping

For many products, yes, including to Canada, by custom quote. Email contact@topture.com with the product and your address before you order; availability and cost depend on the brand and model. Any duties, taxes and customs fees are your responsibility.

Shipping to Hawaii, Alaska, and Puerto Rico

Free shipping applies to the continental United States only. Shipping to Alaska, Hawaii, Puerto Rico and other U.S. islands is quoted separately and depends on the brand and model. Email contact@topture.com for a quote before you order.

Your sauna heater package, done the right way.

  • Fire loaded and tended from the next room
  • 287 lb of stones for long, mild steam
  • Stove, stones and chimney kit matched in one order
Included with your heater purchase
The Sauna Mastery Protocol Digital Guide
The Sauna Mastery Protocol Digital Guide
Full-Value Freight Protection
Full-Value Freight Protection

*Eligible returns must be requested within 30 days of delivery. Restocking and freight charges apply, and some items are final sale. See the Refund Policy.