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SunRay Tiburon 400SN hemlock indoor sauna, front view with glass door between two angled glass panels
Rated 5.0/5 based on 1 review
SunRay Saunas

Sunray Tiburon Traditional Steam Sauna 400SN · 4-Person

A 4-person indoor traditional sauna in aged Canadian hemlock with two-tier benches, an angled glass front and an included 6 kW Harvia electric heater.

$4,298
$6,447
Save $2,149
+ Free Shipping Free Delivery within the Continental US

In stock

Estimated delivery

14–22 days after you order

Stock checked Oct 9, 2026

  • 6 kW Harvia electric heater with stones included; SunRay rates the Tiburon to 170°F.
  • Two-tier benches in aged Canadian hemlock, with a backrest and a cup holder.
  • 10-year structural warranty from SunRay, with 1 year on parts and electronics.
Included with your sauna purchase
The Sauna Mastery Protocol Digital Guide
The Sauna Mastery Protocol Digital Guide
Full-Value Freight Protection
Full-Value Freight Protection

Curbside freight delivery by appointment; an adult must sign for the shipment. How it works

How freight delivery works

  1. The carrier books a time with you

    When your order reaches a local depot, the freight company calls or texts you to schedule a delivery date and time window.

  2. Curbside, lowered to the ground

    Most orders arrive with a liftgate. Standard delivery does not include moving it to your yard, unpacking or installation.

  3. Inspect before you sign

    Note any damage on the delivery receipt and take photos before the driver leaves. Report damage to us within 24 hours.

Read the full delivery guide Shipping policy

*Eligible returns must be requested within 30 days of delivery. Restocking and freight charges apply, and some items are final sale. See the Refund Policy.

What Customers Say About This Product

“We got our sauna within the indicated time frame and are very happy with it. We've been using it for 3 months now and can…”

Shawn D.
Verified buyer
Description

The SunRay Tiburon (model 400SN) is a 4-person indoor traditional sauna built from aged Canadian hemlock, with two-tier benches, a front wall that angles in on each side of the glass door, and a 6 kW Harvia electric heater with stones included. It measures 63" W (across the door wall) × 69" D × 79" H outside and 59" W × 65" D × 75" H inside. It is a wet/dry sauna: water ladled onto the heater stones raises the humidity, and SunRay supplies a wooden bucket and ladle for that. SunRay lists the Tiburon at 599 lbs, and it ships by LTL freight as a kit for assembly indoors.

The Tiburon is the 4-person model in SunRay's SN series of indoor saunas in Canadian hemlock. The 3-person SunRay Southport is 69" × 47" and the 2-person SunRay Baldwin is 59" × 42", both with a single bench. For four people in cedar, the SunRay Charleston is 71" × 63" with a 6 kW heater. For other sizes and brands, see our indoor traditional saunas.

How the SunRay Tiburon is built

SunRay builds the Tiburon for indoor use, with the heater, its wall rack and safety railing, the light and the accessories part of the kit.

  • Shape: SunRay's plan drawing shows a square back wall and a front wall with an angled section on each side of the door.
  • Aged Canadian hemlock cabin: the front, side and back panels connect in sequence, and the top panel sits on the walls.
  • 6 kW Harvia electric heater: supplied with stones and hung on a wall-mounting rack inside a wooden safety railing. SunRay does not name the Harvia model.
  • Heat: SunRay rates the Tiburon to 170°F. A temperature sensor mounts on the wall above the heater, and the heater's own manual, which ships with the sauna, covers its operation.
  • Two-tier benches: a low and a high bench, with a backrest and a cup holder.
  • Glass front: a tempered glass door between two angled glass panels.
  • Ventilation: a ventilation system, as SunRay lists it.
  • Lighting: an interior light.
  • Accessories: a thermo-hygrometer, a sand timer, and a wooden bucket and ladle.
What's Included?

What comes with the SunRay Tiburon?

The SunRay Tiburon ships as a complete indoor sauna kit with its heater: the hemlock wall, floor and top panels, the glass door and front glass, the low and high benches with backrest, the 6 kW Harvia heater with stones, its wall rack and safety railing, the temperature sensor, the light, the accessories, SunRay's SN manual and the heater's own manual. The 240 V circuit and the heater's connection to it are not included.

Included in the kit

Cabin

  • Canadian hemlock wall, floor and top panels
  • Tempered glass door between two angled glass front panels
  • Low and high benches with backrest
  • Cup holder

Heat and interior

  • 6 kW Harvia electric heater with stones
  • Wall-mounting rack and wooden safety railing for the heater
  • Temperature sensor
  • Interior light
  • Ventilation system

Accessories

  • Thermo-hygrometer
  • Sand timer
  • Wooden bucket and ladle

Documentation

  • SunRay's traditional sauna manual for the SN series
  • The Harvia heater's own manual, which is on SunRay's packing list

Not included — arranged separately

  • A dedicated 240 V, 30 A circuit, and the heater's connection to it by a licensed electrician

Does the SunRay Tiburon include a heater?

Yes. The SunRay Tiburon comes with a 6 kW Harvia electric heater and its stones, so there is no heater to choose separately. SunRay does not name the Harvia model. The heater draws 6,000 W on a dedicated 240 V, 30 A circuit, and a licensed electrician connects it.

Specifications
SunRay Tiburon 400SN specifications
Model SunRay Tiburon, model 400SN
Brand SunRay Saunas
Sauna type Traditional, wet/dry
Placement Indoor only
Capacity 4 people
Shape Square back; front wall angled on each side of the door
Exterior dimensions 63" W (door wall) × 69" D × 79" H
Interior dimensions 59" W × 65" D × 75" H
Interior volume Under 166 cu ft (166 cu ft is the box volume of the interior dimensions; the angled front takes some of it)
Benches Two tiers, low and high, with backrest and cup holder
Door and glass Tempered glass door between two angled glass panels
Wood Aged Canadian hemlock
Heater 6 kW Harvia electric heater with stones, included (model not named by SunRay); wall-mounted inside a wooden safety railing
Wattage 6,000 W
Maximum temperature 170°F (SunRay)
Controls Covered by the Harvia heater's own manual, which ships with the sauna; temperature sensor on the wall above the heater
Lighting Interior light
Ventilation Ventilation system (SunRay)
Electrical 240 V (SunRay lists 220–240 V), 50/60 Hz, 30 A dedicated circuit; SunRay does not state whether it ships with a plug or is hard-wired
Weight 599 lbs (SunRay's listed shipping weight)
Warranty 10-year structural; 1-year parts and electronics (SunRay warranty certificate); residential use only
Assembly & Installation

Can you assemble the SunRay Tiburon yourself?

The cabin, yes; the heater's electrical connection, no. SunRay's SN manual is written for at least two adults, and SunRay names a Phillips screwdriver or a drill with a Phillips bit as the only tool. SunRay estimates about two hours for the build. The manual says only an authorized, professional electrician may connect the heater.

The manual builds the Tiburon in this order: the front panel with its two front side panels, the two middle side panels, the two side panels and the back panel, then the top panel, the floor panels, and the low and high seat panels. Next the heater's wall-mounting rack is screwed to the wall, the electrician connects the heater, and the heater is hung on the rack and locked with a screw. A wooden safety railing is screwed around the heater, then the light goes in, and last the temperature sensor, on the wall above the heater, on the heater's center line, about 4" below the ceiling.

Before the sauna arrives

  1. Choose the room. The Tiburon is for indoor use only; see "Where can the SunRay Tiburon be installed?" below.
  2. Have a licensed electrician run the dedicated 240 V circuit to that spot, and book them for the day of assembly, when the heater is connected.
  3. Plan how the boxed panels will get from the curb to the room, and keep the boxes somewhere dry until assembly: SunRay's manual says not to store the sauna in damp places. See Shipping below.

Tools you supply

A Phillips screwdriver or a drill with a Phillips bit, and a second pair of hands.

What electrical service does the SunRay Tiburon need?

A dedicated 240 V circuit rated for 30 A, the same kind of circuit an electric clothes dryer uses; SunRay lists it as 220–240 V, 50/60 Hz. The heater draws 6,000 W, and nothing else can share the circuit. If your electrical panel has no room for another 240 V breaker, your electrician may need to upgrade it before delivery.

SunRay does not say whether the Tiburon ships with a plug or is meant to be hard-wired. SunRay's manual says the heater may only be connected to the supply by an authorized, professional electrician, and it puts that step in the middle of the build: after the heater's wall rack is fixed and before the heater is hung on it. The Harvia heater's own manual ships with the sauna; give it and SunRay's manual to your electrician, and contact us before you order if you want us to confirm the requirements with you.

Where can the SunRay Tiburon be installed?

Indoors only. SunRay sells the Tiburon as an indoor sauna, SunRay's warranty certificate states that indoor saunas are for indoor use only, and SunRay's manual lists the series for household use only. The manual gives no floor or ceiling-height requirements; it simply starts the build with the floor panel laid on the floor.

The room needs space for the 63" × 69" cabin and its 79" height, and the dedicated 240 V circuit close by. SunRay publishes no wall or ceiling clearances, so if the space is tight, contact us with the room's dimensions before you order.

Looking after the hemlock

SunRay's manual says to clean the sauna with a wet cotton towel and dry it with a clean, dry one, and not to use benzene, alcohol or strong cleaning chemicals, which damage the wood and its protective layer. It also warns against throwing too much water on the stones, because the steam is boiling hot, and against hanging clothes to dry in the sauna. SunRay's warranty treats surface cracks and minor blemishes in the wood as normal rather than defects.

Shipping

How is the SunRay Tiburon delivered?

The SunRay Tiburon ships by LTL freight, with its panels boxed and strapped to a wooden pallet, and SunRay lists its shipping weight at 599 lbs. Delivery is curbside with a lift gate, which lowers the shipment to the driveway; moving the boxes from there to the room where the sauna will stand is up to you, so plan the route before the truck arrives. SunRay says its boxes fit through any doorway 24" or wider.

SunRay Tiburon freight summary
Freight type LTL truck; boxed panels on a wooden pallet
Delivery point Curbside, lowered to the driveway by lift gate
Shipping weight 599 lbs (SunRay)
Shipping cost Free within the contiguous US
Appointment Required; someone must be present to inspect and sign

The carrier will reach out to book the delivery appointment once the shipment reaches their local terminal.

Inspect the shipment before you sign. SunRay's warranty excludes freight damage caused by the carrier, so note any visible damage on the delivery receipt, photograph it, and contact us before you start assembly. SunRay's delivery policy asks for internal damage found after unpacking to be reported within 3 business days of delivery.

Documents

SunRay's traditional sauna manual covers its whole SN series, the Tiburon included: the parts, the build sequence, the heater's mounting and connection, and care, so your electrician can review it before delivery. Its model table and supply ratings are written for the whole series, and its heater outputs differ from SunRay's current figures, so use the specifications above for the Tiburon's heater and circuit. Its warranty page is superseded by SunRay's current warranty certificate. The Harvia heater's own manual ships with the sauna.

SunRay traditional sauna manual for the SN series, covering the Tiburon (PDF)

SunRay Warranty

This warranty covers all SunRay branded saunas purchased directly from SunRay Saunas or any of its authorized affiliates. This warranty is non-transferable.

Structural Warranty — 7 Years

SunRay warrants the sauna structure against manufacturer defects in materials and workmanship for 7 years from the date of purchase.

What's covered:

  • Wooden sauna panels, flooring, ceiling, and glass
  • Replacement parts necessary for repair
  • If a structural defect cannot be remedied by a replacement part, SunRay may send a full replacement sauna at its sole discretion

Note: Surface cracks in the wood and minor blemishes are normal characteristics of natural wood and are not considered defects.

Parts & Electronics Warranty — 1 Year

All sauna parts, including the heater and electrical components, are guaranteed against defects in materials and workmanship for 1 year from the date of purchase.

  • Covers replacement parts only
  • Labor costs for replacing a part are not covered

Warranty Terms

  • Applies to the original customer at the original delivery address only

  • Customers must have written consent from SunRay before proceeding with any warranty repair to be reimbursed

  • SunRay has sole responsibility for determining the cause and nature of any warranty claim

  • If a replacement sauna is provided, the customer is responsible for assembly/installation costs of the new unit

What Is NOT Covered

This warranty is voided if the sauna has been subjected to:

  • Alteration, neglect, misuse, or abuse
  • Freight damage caused by the carrier
  • Accidents or acts of God
  • Installation, operation, or maintenance not in accordance with the owner's manual
  • Commercial use — saunas used in a commercial setting are excluded from all warranty coverage

Disclaimers

  • SunRay shall not be liable for any incidental or consequential damages, including loss of use or cost of removal
  • Liability under this warranty shall not exceed the original purchase price
  • Warranty coverage begins on the original date of purchase and does not extend beyond the stated periods for any reason

Filing a Claim

To file a warranty claim, contact the SunRay Claims Department:

Phone: 800.976.5530

FAQs

Electrical Requirements

Indoor traditional saunas require a dedicated 240V circuit in order to accommodate the high heat output of the heater. Please reference the product specification sheet to determine the specific requirements for your sauna.

Ventilation Requirements

Indoor traditional saunas are equipped with an air vent in the ceiling. This air vent is designed to help circulate heat throughout the sauna during the heat-up phase and to allow moisture to leave the sauna if you are adding humidity and using it as a steam sauna. The sauna cabin air vent also allows you to lower the sauna temperature without opening the door if the temperature inside the sauna becomes too hot.

Maximum Temperature

SunRay indoor traditional saunas have a maximum operating temperature of 170 degrees Fahrenheit. The normal operating range is 160-170 degrees Fahrenheit.

Traditional Sauna Shipping

All traditional saunas are shipped via truck freight with curbside and lift-gate delivery service unless otherwise specified. SunRay traditional saunas and steam saunas are shipped on a wooden pallet with removable bracing to protect the sauna boxes. Please contact us if you have special requirements for delivery. The trucking company will call you to schedule a delivery appointment.

Sauna Warranty

SunRay home saunas carry a 7-year structural warranty and 1-year parts warranty. All SunRay sauna parts, including electronic parts and the electric heater, are guaranteed for 1 year against defects.

Electrical Connection

Indoor traditional saunas for the home come with a power cord attached to the heater. The power cord does not have a plug. It is designed to be hard-wired into a junction box or you can put a plug on the end of the power cord. Please note that the power requirements differ by sauna model. Consult your traditional sauna user manual for the specific power requirements.

Assembly and Installation

An indoor traditional sauna is easily assembled by two adults. The typical assembly time is 1 hour. No special tools are required for the sauna to be assembled.

Cleaning Your Home Sauna

Your home sauna should be cleaned a minimum of every 3-4 months or more frequently depending on usage. To clean the interior of your home sauna, use a mixture of baking soda and water (3 teaspoons baking soda to 1 gallon of warm water). Using a clean towel, wipe down the interior of the sauna, focusing on where sweat accumulates. Let the area dry with the sauna door open. Use a standard ammonia-based glass cleaner to clean the sauna doors and windows.

Traditional Sauna Origin

SunRay traditional sauna cabins are constructed from Hemlock or Cedar wood imported from Canada. SunRay's manufacturing facility is in China and its distribution facility is in the United States. Warranty claims are handled by SunRay Saunas, based in Richmond, VA, and Topture helps you coordinate them.

Sauna Specification Sheets

Each SunRay sauna has a specification sheet with all the details of the kit, including the power requirements. Contact us if you would like a copy.

Placing an Indoor Sauna Outdoors

SunRay indoor traditional saunas are not rated for outdoor use. They have an open top that is not protected from the elements. If you place the indoor sauna outdoors, it must be covered and protected from the elements. Indoor saunas that are placed outdoors will not be covered under SunRay's sauna warranty.

Sauna Heating Time

The average heating time for traditional home saunas ranges between 30-45 minutes depending on the room temperature, size of the sauna, and the heater type.

Ceiling Clearance

You need at least 3-4 inches between the top of the home sauna and the ceiling. This allows the electrical components on the top of the sauna to receive the appropriate amount of airflow.

Sauna Stones

SunRay indoor traditional saunas come with heater stones that sit on top of the heater elements. The heater stones are used to help radiate heat throughout the sauna and can be used to create humidity inside the sauna. DO NOT pour excess water on the heater stones as it will cause damage to the heater. To create humidity in the sauna, simply drizzle a small amount of water over the stones once they are hot.

Sauna Heater Placement

All indoor traditional saunas are equipped with either a wall mounting bracket or cradle for the heater to sit in. DO NOT place the sauna heater directly on the floor as it could become a fire hazard. The sauna must be elevated off the floor to create airflow through the heating elements.

Sauna Lighting

All indoor traditional saunas come with ambient dome lighting. Saunas with dome lighting can be connected to the heater so that the light turns off when the heater turns off. Alternatively, you can wire the lighting separately on its own switch. Consult your sauna heating wiring guide for instructions on how to wire your sauna light into the heater.

Your Own Sauna Ritual, in 3 Simple Steps

A straightforward kit, with professional electrical work where required.

Assemble the Sauna Structure
Step 1

Assemble the Sauna Structure

The sauna structure fits a standard ceiling height and is designed for on-site assembly, following the manufacturer's step-by-step manual.

Choose Your Heater Package
Step 2

Choose Your Heater Package

Harvia for reliable and budget-friendly, HUUM for richer steam, we help you decide.

Build Your Sauna Routine
Step 3

Build Your Sauna Routine

The included Sauna Mastery Protocol locks in session times, temperatures, and weekly rhythm, so the sauna becomes a habit, not an expensive coat rack.

The Topture Experience

More than just a sauna

Your purchase includes thoughtful extras to help you get started and enjoy your sauna with confidence.

The Sauna Mastery Protocol
BONUS 1

The Sauna Mastery Protocol

The session times, temperatures, and weekly rhythm that turn a sauna into a habit you keep. Covers heat-up protocols and what to expect across your first 30 sessions. Sent to your inbox after purchase.

INCLUDED
Full-Value Freight Protection
BONUS 2

Full-Value Freight Protection

Large orders ship fully insured. If freight arrives damaged, Topture helps coordinate the claim and replacement process with the carrier and manufacturer. Proper inspection and damage documentation at delivery are required. Most in-stock orders ship within 2–7 business days.

INCLUDED
Choose your options now

REAL HOMES. REAL REVIEWS.

What Topture Customers Say

Topture is rated 4.9/5 across 463 customer reviews

We thought about buying a sauna for years and finally did. We absolutely love it, especially in the winter. It’s incredibly easy to assemble with two people the whole family uses it.

Verified buyer

Ordered this sauna fall 2024 and we love it. No better feeling during a Minnesota winter. Lastly, I have to mention the customer service for this purchase has been like no other. Any questions or requests I had were addressed immediately by Topture. I got more than I expected from them and have already recommended them to several people looking for saunas. SO if you're thinking about it, JUST DO IT already..

Verified buyer

Thanks for the great service - greatly appreciated.

Verified buyer

WHY BUY FROM TOPTURE?

The sauna may be the same. The buying experience isn't.

Buying a sauna involves more than choosing a model and clicking checkout. Heater sizing, electrical requirements, freight delivery, installation, and warranty support all matter.

Before you buy elsewhere

Choosing the right sauna
Compare models from multiple sauna manufacturers based on your space, climate, capacity, preferences, and budget.
Will they help you compare alternatives, or only answer questions about the product you've already selected?
Heater & electrical fit
Get help matching the heater to the sauna volume, glass area, controls, and electrical requirements.Try our heater calculator
Ask who will check that the heater and controls are right for your installation before you order.
Authorized products
Products are sourced through authorized channels and include the applicable manufacturer warranty.View independent listings
Verify that the retailer is authorized for the brand and that your manufacturer warranty will be valid.
Freight delivery
We help coordinate heavy-freight delivery and provide guidance on receiving and inspecting your shipment.
Ask how the order ships, how it will be unloaded, and what happens if freight arrives damaged.
Installation information
We help provide the manuals, specifications, clearances, and electrical information your installer may need.
Find out what documentation and project support will be available after checkout.
After the sale
Questions after delivery? We help with troubleshooting, documentation, warranty coordination, and manufacturer support.Read customer reviews
Ask who you will actually contact if something doesn't work after the order arrives.

Compare the sauna. Compare the retailer too.

Don't take our word for it. Topture is listed in HUUM's official dealer directory and as a dealer on SaunaLife's website, is a listed supporting member of the North American Sauna Society, and our founder has been consulted as a sauna expert by Forbes. See Topture's press & industry recognition →

Choose your options now
463 Customer Reviews

Product and store reviews from Topture customers, collected by Judge.me.

Lifetime Expert Support

Same team before and after the sale, from sizing to warranty support.

Authorized SunRay Retailer

Sold by Topture, with the applicable manufacturer warranty.

Full-Value Freight Protection

Freight damage? We help coordinate the claim and replacement process.

Customer reviews

What customers say about the SunRay Tiburon

  • 5 stars: 1 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
S
Shawn D.
We're loving it

We got our sauna within the indicated time frame and are very happy with it. We've been using it for 3 months now and can only recommend it. Also big thumbs up for the guys at topture for their help and support.

Hi Shawn, great to hear that. We're glad everything went so smoothly!

STILL UNSURE?

Frequently Asked Questions

Does the SunRay Tiburon include a heater?
Yes. The SunRay Tiburon comes with a 6 kW Harvia electric heater and its stones, hung on a wall rack inside a wooden safety railing, so there is no heater to choose separately. SunRay does not name the Harvia model. The heater draws 6,000 W and needs a dedicated 240 V, 30 A circuit, and a licensed electrician connects it.
How many people does the SunRay Tiburon seat?
The SunRay Tiburon seats 4 people on two tiers, a low and a high bench, with a backrest and a cup holder. Inside, the room is 59 inches wide, 65 inches deep and 75 inches high; that box measures 166 cubic feet, and the angled front makes the actual volume a little less.
What are the SunRay Tiburon's dimensions, and how much room does it need?
The SunRay Tiburon measures 63 inches wide, 69 inches deep and 79 inches high outside, and 59 by 65 inches with a 75-inch ceiling inside. SunRay publishes no wall or ceiling clearances, so allow for the full 79-inch height and for the dedicated 240 V circuit close by, and contact us with the room's dimensions before ordering if the space is tight.
What shape is the SunRay Tiburon?
The SunRay Tiburon has a square back wall and a front wall that angles in on each side of the glass door, as SunRay's plan drawing shows. The 63-inch width is measured across the door wall and the 69-inch depth runs from front to back. The glass door sits between two angled glass panels.
What electrical service does the SunRay Tiburon need?
The SunRay Tiburon needs a dedicated 240 V circuit rated for 30 A, the same kind of circuit an electric clothes dryer uses; SunRay lists it as 220–240 V, 50/60 Hz, and the heater draws 6,000 W. SunRay does not say whether the Tiburon ships with a plug or is hard-wired, and its manual says only an authorized, professional electrician may connect the heater. If your electrical panel has no room for another 240 V breaker, your electrician may need to upgrade it first.
How hot does the SunRay Tiburon get?
SunRay rates the SunRay Tiburon to 170°F. SunRay's manual leaves the 6 kW heater's operation to the Harvia heater's own manual, which ships with the sauna, and mounts the temperature sensor on the wall above the heater. Because it is a wet/dry sauna, water ladled onto the heater stones raises the humidity; SunRay supplies a wooden bucket and ladle for that.
What is the SunRay Tiburon made of?
The SunRay Tiburon is built from aged Canadian hemlock, with a tempered glass door between two angled glass panels. Inside are low and high benches with a backrest and a cup holder, an interior light, a ventilation system, and the 6 kW Harvia heater on its wall rack inside a wooden safety railing.
Can you assemble the SunRay Tiburon yourself?
The cabin, yes; the heater's electrical connection, no. SunRay's SN manual has at least two adults build the SunRay Tiburon, SunRay names a Phillips screwdriver or a drill with a Phillips bit as the only tool, and SunRay estimates about two hours for the build. The panels screw together, the heater hangs on a wall rack inside a wooden safety railing, and a temperature sensor goes on the wall above it.
When does the electrician need to be there for the SunRay Tiburon?
During assembly. SunRay's manual connects the SunRay Tiburon's heater to the supply after its wall rack is fixed and before the heater is hung on it, and says only an authorized, professional electrician may make that connection. Have the dedicated 240 V, 30 A circuit in place before delivery day, and book the electrician for the day of the build.
Can the SunRay Tiburon be installed outdoors?
No. SunRay sells the SunRay Tiburon as an indoor sauna, and SunRay's warranty certificate states that indoor saunas are for indoor use only. For a sauna that stands outside, see our outdoor traditional saunas instead.
How is the SunRay Tiburon delivered?
The SunRay Tiburon ships by LTL freight with its panels boxed on a wooden pallet, at a listed shipping weight of 599 lbs. Delivery is curbside, and a lift gate lowers the shipment to the driveway; moving the boxes indoors is up to you, and SunRay says they fit through any doorway 24 inches or wider. The carrier will reach out to book the appointment, and someone must be there to inspect the shipment and note any damage on the delivery receipt before signing. Shipping is free within the contiguous US.
What warranty does the SunRay Tiburon have?
SunRay's warranty certificate gives the SunRay Tiburon 10 years on the structure and 1 year on parts and electronics, the heater included, for residential use by the original buyer. The parts cover is for replacement parts only; SunRay does not pay for the labor to fit them. Indoor saunas are covered for indoor use only, and freight damage caused by the carrier is excluded. Topture helps coordinate warranty claims; SunRay decides them.
How do you look after the SunRay Tiburon?
Clean the SunRay Tiburon with a wet cotton towel and dry it with a clean, dry one; SunRay's manual rules out benzene, alcohol and strong cleaning chemicals, which damage the wood and its protective layer. The manual also warns against throwing too much water on the stones, because the steam is boiling hot, and against drying clothes in the sauna. SunRay's warranty treats surface cracks and minor blemishes in the wood as normal rather than defects.
How does the SunRay Tiburon compare with the SunRay Southport, Baldwin and Charleston?
The SunRay Tiburon is the 4-person SN-series sauna in Canadian hemlock, 63 by 69 inches with two-tier seating and a 6 kW heater. The SunRay Southport seats 3 in a 69 by 47 inch cabin and the SunRay Baldwin 2 in a 59 by 42 inch cabin, both on a single bench. For four people in cedar, the SunRay Charleston is 71 by 63 inches, also with a 6 kW heater.

General Topture Questions

Where are you located, and where do you ship from?

Topture is an online retailer serving customers in the contiguous United States. The company is Topture LLC, a Wyoming limited liability company, and its registered business address is 30 N Gould St, Ste N, Sheridan, WY 82801.

Orders ship from manufacturer and distributor warehouses in the U.S. and Canada, and some products ship directly from the manufacturer in Europe. Each product page shows its estimated delivery time.

How much is shipping?

Orders over $200 ship free within the continental United States. Orders under $200 carry a small shipping fee.

Two exceptions: SaunaLife and ThermaSol products carry a freight charge at any order value, and sauna stones ordered without a heater ship at $60 per box because of their weight.

Every charge is shown at checkout before you pay.

Do you provide financing?

Absolutely! To view your financing offer, simply select Shop Pay Installments as your payment method at Step 3 of checkout.

You'll need to enter a debit card to receive your offer, but don’t worry—you can still back out before completing the purchase.

How long will it take for my items to arrive?

If your order is in stock, most orders ship within 2–7 business days of purchase. Transit time then depends on the distance from the warehouse and, for freight, on booking a delivery appointment.

For custom, pre-order or made-to-order items, the estimated delivery time frame is listed on the product page. Delivery dates are estimates, so please don't book installation labor until your order has arrived and been inspected.

What happens after I place my order?

As soon as you place your order, you'll receive a confirmation email with your order details—be sure to keep it for your records. Once your order ships, you'll receive another email with tracking information.

For freight deliveries, the carrier will call or text you to schedule an appointment once the shipment reaches their local terminal. Someone needs to be there to inspect the shipment and sign for it. Smaller parcels arrive by UPS or FedEx without an appointment.

Is there a warranty?

Yes. Products purchased through Topture include the applicable manufacturer’s warranty, subject to the manufacturer’s terms. You’ll find the warranty details for each product under the "Warranty" tab on its product page, and we help with troubleshooting and warranty coordination if an issue comes up.

Do you have a showroom?

We don’t have a showroom — we sell online. Our team is available by phone, email and chat to help you compare models, sizes and heaters, and we can send dimensions, installation manuals and electrical requirements before you buy.

Where do you deliver to?

We deliver throughout the 48 contiguous states, with curbside freight delivery for large items. Free shipping and standard rates apply there only. Alaska, Hawaii, Puerto Rico, other U.S. islands and Canada are quoted separately, depending on the brand and model. We can't ship freight or oversized items to P.O. boxes.

Do you ship internationally?

International Shipping

For many products, yes, including to Canada, by custom quote. Email contact@topture.com with the product and your address before you order; availability and cost depend on the brand and model. Any duties, taxes and customs fees are your responsibility.

Shipping to Hawaii, Alaska, and Puerto Rico

Free shipping applies to the continental United States only. Shipping to Alaska, Hawaii, Puerto Rico and other U.S. islands is quoted separately and depends on the brand and model. Email contact@topture.com for a quote before you order.

SunRay Tiburon 400SN hemlock indoor sauna, front view with glass door between two angled glass panels

Your indoor sauna, done the right way.

  • 6 kW Harvia electric heater with stones included; SunRay rates the Tiburon to 170°F.
  • Two-tier benches in aged Canadian hemlock, with a backrest and a cup holder.
  • 10-year structural warranty from SunRay, with 1 year on parts and electronics.
Included with your sauna purchase
The Sauna Mastery Protocol Digital Guide
The Sauna Mastery Protocol Digital Guide
Full-Value Freight Protection
Full-Value Freight Protection

*Eligible returns must be requested within 30 days of delivery. Restocking and freight charges apply, and some items are final sale. See the Refund Policy.