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Pacific Outdoor Infrared Sauna · 4-Person

A 4-person outdoor far-infrared sauna in Canadian hemlock with a painted, weatherproof finish, a metal composite roof and a 4,800 W heater system.

$5,190
+ Free Shipping Free Delivery within the Contiguous US

In stock

Estimated delivery

14–22 days after you order

Stock checked Oct 20, 2026

  • 4,800 W of far-infrared heaters reaching 140°F, with around 30 minutes to warm up per SunRay's manual.
  • Seats 4 in a 68" × 57" interior with a 73" ceiling.
  • Runs on a dedicated 240 V, 30 A circuit that a licensed electrician installs.
Included with your sauna purchase
The Sauna Mastery Protocol Digital Guide
The Sauna Mastery Protocol Digital Guide
Full-Value Freight Protection
Full-Value Freight Protection

Curbside freight delivery by appointment; an adult must sign for the shipment. How it works

How freight delivery works

  1. The carrier books a time with you

    When your order reaches a local depot, the freight company calls or texts you to schedule a delivery date and time window.

  2. Curbside, lowered to the ground

    Most orders arrive with a liftgate. Standard delivery does not include moving it to your yard, unpacking or installation.

  3. Inspect before you sign

    Note any damage on the delivery receipt and take photos before the driver leaves. Report damage to us within 24 hours.

  • Covered by the manufacturer's warranty

    Products are sourced through authorized channels and include the applicable manufacturer warranty, subject to the manufacturer's terms. Terms vary by brand and model, and we'll send you the exact warranty document on request.

    If something goes wrong, contact us first: we help troubleshoot and coordinate the claim with the manufacturer.

  • Full-Value Freight Protection

    Large orders ship fully insured. If freight arrives damaged, Topture helps coordinate the claim and replacement process with the carrier and manufacturer.

    At delivery, note any damage on the delivery receipt and take photos before the driver leaves, then report it to us within 24 hours.

  • We're here after your purchase, too.

    Need help with delivery, installation documentation, heater questions or a warranty issue? Our team can help you find answers and coordinate with the manufacturer when needed.

Description

The SunRay Pacific (model 400D6) is a 4-person outdoor far-infrared sauna built from Canadian hemlock, with a painted, weatherproof finish, a metal composite roof and a glass door between two front windows. Its cabin is 72" W × 62" D × 88" H, its roof covers an 88" W × 82" D footprint, and the interior measures 68" W × 57" D × 73" H. The far-infrared heaters draw 4,800 W and reach 140°F on a dedicated 240 V, 30 A circuit. SunRay lists the Pacific at 401 lbs, and it ships by LTL freight as a kit for on-site assembly.

The Pacific is the 4-person model in SunRay's modern outdoor infrared series. The 2-person SunRay Logan is the smaller version, with a 49" × 49" cabin and a 2,800 W system on a 20 A circuit, and the two share SunRay's D6 assembly manual. For other sizes and brands, see our outdoor infrared saunas.

How the SunRay Pacific heats

The Pacific heats with far-infrared panels instead of a stove, and SunRay rates the cabin to 140°F.

  • Far-infrared heaters: 4,800 W across the system. SunRay publishes neither how many heaters there are nor their type.
  • Temperature: up to 140°F. SunRay's D6 manual suggests setting it to 104–122°F and allows around 30 minutes of warm-up.
  • Control panel: one digital panel inside the cabin handles power, the session timer, the thermostat (reads in °F or °C), the interior light, the color light and Bluetooth music, and the heaters cycle on and off to hold the set temperature. A separate switch on the back of the bench runs the exterior lights.
  • Roof vent: opens during a session to let in fresh air.
  • Lighting: LED lights inside and outside the cabin, and a chromotherapy light with seven colors.
  • Sound: a Bluetooth sound system.
  • Air purification system: listed by SunRay among the Pacific's features.
  • Seating: a bench for four, with a backrest and cup holders.
  • Cabin: Canadian hemlock with a painted, weatherproof finish under a metal composite roof, and a glass door between two front windows.
What's Included?

What comes with the SunRay Pacific?

The SunRay Pacific is supplied as a complete outdoor infrared sauna kit: the base, the hemlock wall panels with their painted, weatherproof finish, the front panel with its glass door and two windows, the inner and outer roof with the metal composite panels, the far-infrared heaters, the digital control panel, the interior and exterior lighting, the sound system, the air purification system, the bench and SunRay's D6 series assembly manual. The 240 V circuit and its connection, and the foundation, are arranged separately.

Included in the kit

Cabin and roof

  • Base
  • Canadian hemlock wall panels with a painted, weatherproof finish
  • Front panel with a glass door and two windows
  • Inner and outer roof with metal composite panels

Heat and controls

  • Far-infrared heaters, 4,800 W in total
  • Digital control panel
  • Roof vent

Interior

  • Bench for four, with backrest support and cup holders
  • Interior and exterior LED lighting
  • Chromotherapy lighting in seven colors
  • Bluetooth sound system
  • Air purification system

Documentation

  • SunRay's D6 series assembly manual

Not included — arranged separately

  • A dedicated 240 V, 30 A circuit and outlet, installed by a licensed electrician
  • The foundation: a concrete pad, wood deck or other solid, level surface
  • Exterior paint or waterproof sealer for the yearly upkeep in SunRay's manual
Specifications
SunRay Pacific 400D6 specifications
Model SunRay Pacific, model 400D6
Brand SunRay Saunas
Sauna type Far-infrared
Placement Outdoor
Capacity 4 people
Exterior dimensions (cabin) 72" W × 62" D × 88" H (the assembly manual lists 72" × 61.5")
Roof footprint 88" W × 82" D
Interior dimensions 68" W × 57" D × 73" H
Interior volume About 164 cu ft (calculated from the interior dimensions)
Bench For four, with backrest support and cup holders
Door and windows Glass door with a window on each side
Wood Canadian hemlock; painted, weatherproof finish outside
Roof Metal composite
Infrared heaters Far-infrared; SunRay publishes neither the number nor the type
Wattage 4,800 W
Maximum temperature 140°F; SunRay's manual suggests a setting of 104–122°F
Heat-up time Around 30 minutes (SunRay's manual)
Controls Digital panel inside the cabin: power, session timer, thermostat in °F or °C, interior light, color light and Bluetooth music; exterior lights switched from the back of the bench
Lighting LED lighting inside and outside the cabin; seven-color chromotherapy light
Audio Bluetooth sound system
Air Air purification system (as SunRay lists it); roof vent for fresh air
Electrical 240 V (SunRay lists 220–240 V) on a dedicated 30 A circuit and outlet; plug type not stated by SunRay
Certification ETL/CSA certified, as listed by SunRay
Weight 401 lbs (SunRay's listed shipping weight)
Warranty 10-year structural; 1-year parts and electronics (SunRay warranty certificate); residential use only
Assembly & Installation

What electrical connection does the SunRay Pacific need?

A dedicated 240 V outlet on its own 30 A circuit, the same kind of circuit an electric clothes dryer uses; SunRay lists the supply as 220–240 V. The Pacific's heaters draw 4,800 W, SunRay's D6 manual requires the sauna to be installed on a dedicated circuit, and a licensed electrician runs it. If your electrical panel has no room for another 240 V breaker, your electrician may need to upgrade it first.

SunRay does not state which 240 V plug the Pacific uses, so contact us before the outlet is installed and we will confirm the connection with you. The cabin's own wiring is plug-in: when the bench support goes in, its heater plugs are connected inside the bench cavity, so the circuit and its outlet are the only electrical work on site. Have both ready before the sauna arrives.

Where can the SunRay Pacific be installed?

Outdoors, on a sturdy, level base. SunRay made the Pacific for outdoor placement, with a weatherproof finish on the hemlock and a metal composite roof. The D6 manual lists a concrete pad, a wood deck or another solid surface, rules out setting the sauna directly on the ground, and calls for a floor separator or moisture barrier where the floor would sit on damp ground. Allow space for the 88" × 82" roof footprint, which is larger than the 72" × 62" cabin.

Looking after it outdoors

The D6 manual recommends repainting the Pacific's exterior or treating it with a waterproof sealer every year, and SunRay's warranty certificate requires annual resealing for outdoor saunas sold without a weather cover. The Pacific does not come with one.

How is the SunRay Pacific assembled?

From flat-packed panels, in the order SunRay's D6 series manual sets out. The base goes on a solid, level surface, and the back and side walls get a layer of waterproof sealant along their edges and bottoms; the back wall goes on first, and the side walls buckle to it at each corner. The vertical bench support with its heater slides into slots in the side panels and its plugs are connected inside the bench cavity, then the bench seat is fixed with two 35 mm screws. The front panel with the door latches onto the side panels (the door can be taken off to make the panel easier to handle), and the door handle goes on with two 20 mm Phillips screws.

The backrest support is screwed to the back wall where you want it, the inner and outer roof go on, silicone is run along the middle seam where the metal composite overlaps, and the roof is screwed down at each corner and in the middle before its white plastic cover is peeled off. Silicone on the outside corners and the door threshold finishes the build. SunRay says two people can put it together in about two hours with a Phillips screwdriver or a drill with a Phillips bit; the silicone steps also need a caulking gun. The 240 V connection is work for a licensed electrician.

Shipping

How is the SunRay Pacific delivered?

The SunRay Pacific ships by LTL freight, with its panels boxed and strapped to a wooden pallet, and SunRay lists its shipping weight at 401 lbs. Delivery is curbside with a lift gate, which lowers the shipment to the driveway; moving it from there to the base is up to you, so plan the route before the truck arrives.

SunRay Pacific freight summary
Freight type LTL truck; boxed panels on a wooden pallet
Delivery point Curbside, lowered to the driveway by lift gate
Shipping weight 401 lbs (SunRay)
Shipping cost Free within the contiguous US
Appointment Required; someone must be present to inspect and sign

The carrier will reach out to book the delivery appointment once the shipment reaches their local terminal.

Inspect the shipment before you sign. SunRay's warranty excludes freight damage caused by the carrier, so note any visible damage on the delivery receipt, photograph it, and contact us before you start assembly. SunRay's delivery policy asks for internal damage found after unpacking to be reported within 3 business days of delivery.

Documents

The Pacific and the Logan share SunRay's D6 series assembly manual. It gives both models' dimensions and power requirements, the build sequence, the controller and operation, so your electrician can check the requirements before delivery.

SunRay D6 series assembly manual, covering the Pacific (PDF)

SunRay Warranty

This warranty covers all SunRay branded saunas purchased directly from SunRay Saunas or any of its authorized affiliates. This warranty is non-transferable.

Structural Warranty — 7 Years

SunRay warrants the sauna structure against manufacturer defects in materials and workmanship for 7 years from the date of purchase.

What's covered:

  • Wooden sauna panels, flooring, ceiling, and glass
  • Replacement parts necessary for repair
  • If a structural defect cannot be remedied by a replacement part, SunRay may send a full replacement sauna at its sole discretion

Note: Surface cracks in the wood and minor blemishes are normal characteristics of natural wood and are not considered defects.

Parts & Electronics Warranty — 1 Year

All sauna parts, including the heater and electrical components, are guaranteed against defects in materials and workmanship for 1 year from the date of purchase.

  • Covers replacement parts only
  • Labor costs for replacing a part are not covered

Warranty Terms

  • Applies to the original customer at the original delivery address only

  • Customers must have written consent from SunRay before proceeding with any warranty repair to be reimbursed

  • SunRay has sole responsibility for determining the cause and nature of any warranty claim

  • If a replacement sauna is provided, the customer is responsible for assembly/installation costs of the new unit

What Is NOT Covered

This warranty is voided if the sauna has been subjected to:

  • Alteration, neglect, misuse, or abuse
  • Freight damage caused by the carrier
  • Accidents or acts of God
  • Installation, operation, or maintenance not in accordance with the owner's manual
  • Commercial use — saunas used in a commercial setting are excluded from all warranty coverage

Disclaimers

  • SunRay shall not be liable for any incidental or consequential damages, including loss of use or cost of removal
  • Liability under this warranty shall not exceed the original purchase price
  • Warranty coverage begins on the original date of purchase and does not extend beyond the stated periods for any reason

Filing a Claim

To file a warranty claim, contact the SunRay Claims Department:

Phone: 800.976.5530

FAQs

Electrical Requirements

Indoor traditional saunas require a dedicated 240V circuit in order to accommodate the high heat output of the heater. Please reference the product specification sheet to determine the specific requirements for your sauna.

Ventilation Requirements

Indoor traditional saunas are equipped with an air vent in the ceiling. This air vent is designed to help circulate heat throughout the sauna during the heat-up phase and to allow moisture to leave the sauna if you are adding humidity and using it as a steam sauna. The sauna cabin air vent also allows you to lower the sauna temperature without opening the door if the temperature inside the sauna becomes too hot.

Maximum Temperature

SunRay indoor traditional saunas have a maximum operating temperature of 170 degrees Fahrenheit. The normal operating range is 160-170 degrees Fahrenheit.

Traditional Sauna Shipping

All traditional saunas are shipped via truck freight with curbside and lift-gate delivery service unless otherwise specified. SunRay traditional saunas and steam saunas are shipped on a wooden pallet with removable bracing to protect the sauna boxes. Please contact us if you have special requirements for delivery. The trucking company will call you to schedule a delivery appointment.

Sauna Warranty

SunRay home saunas carry a 7-year structural warranty and 1-year parts warranty. All SunRay sauna parts, including electronic parts and the electric heater, are guaranteed for 1 year against defects.

Electrical Connection

Indoor traditional saunas for the home come with a power cord attached to the heater. The power cord does not have a plug. It is designed to be hard-wired into a junction box or you can put a plug on the end of the power cord. Please note that the power requirements differ by sauna model. Consult your traditional sauna user manual for the specific power requirements.

Assembly and Installation

An indoor traditional sauna is easily assembled by two adults. The typical assembly time is 1 hour. No special tools are required for the sauna to be assembled.

Cleaning Your Home Sauna

Your home sauna should be cleaned a minimum of every 3-4 months or more frequently depending on usage. To clean the interior of your home sauna, use a mixture of baking soda and water (3 teaspoons baking soda to 1 gallon of warm water). Using a clean towel, wipe down the interior of the sauna, focusing on where sweat accumulates. Let the area dry with the sauna door open. Use a standard ammonia-based glass cleaner to clean the sauna doors and windows.

Traditional Sauna Origin

SunRay traditional sauna cabins are constructed from Hemlock or Cedar wood imported from Canada. SunRay's manufacturing facility is in China and its distribution facility is in the United States. Warranty claims are handled by SunRay Saunas, based in Richmond, VA, and Topture helps you coordinate them.

Sauna Specification Sheets

Each SunRay sauna has a specification sheet with all the details of the kit, including the power requirements. Contact us if you would like a copy.

Placing an Indoor Sauna Outdoors

SunRay indoor traditional saunas are not rated for outdoor use. They have an open top that is not protected from the elements. If you place the indoor sauna outdoors, it must be covered and protected from the elements. Indoor saunas that are placed outdoors will not be covered under SunRay's sauna warranty.

Sauna Heating Time

The average heating time for traditional home saunas ranges between 30-45 minutes depending on the room temperature, size of the sauna, and the heater type.

Ceiling Clearance

You need at least 3-4 inches between the top of the home sauna and the ceiling. This allows the electrical components on the top of the sauna to receive the appropriate amount of airflow.

Sauna Stones

SunRay indoor traditional saunas come with heater stones that sit on top of the heater elements. The heater stones are used to help radiate heat throughout the sauna and can be used to create humidity inside the sauna. DO NOT pour excess water on the heater stones as it will cause damage to the heater. To create humidity in the sauna, simply drizzle a small amount of water over the stones once they are hot.

Sauna Heater Placement

All indoor traditional saunas are equipped with either a wall mounting bracket or cradle for the heater to sit in. DO NOT place the sauna heater directly on the floor as it could become a fire hazard. The sauna must be elevated off the floor to create airflow through the heating elements.

Sauna Lighting

All indoor traditional saunas come with ambient dome lighting. Saunas with dome lighting can be connected to the heater so that the light turns off when the heater turns off. Alternatively, you can wire the lighting separately on its own switch. Consult your sauna heating wiring guide for instructions on how to wire your sauna light into the heater.

Your Own Sauna Ritual, in 3 Simple Steps

A straightforward kit, with professional electrical work where required.

Assemble the Sauna Structure
Step 1

Assemble the Sauna Structure

The sauna structure is designed for on-site assembly, following the manufacturer's step-by-step manual.

Choose Your Infrared Spectrum
Step 2

Choose Your Infrared Spectrum

Full-spectrum for the deepest heat, far-infrared for budget-friendly daily sessions, we help you decide.

Build Your Sauna Routine
Step 3

Build Your Sauna Routine

The included Sauna Mastery Protocol locks in session times, temperatures, and weekly rhythm, so the sauna becomes a habit, not an expensive coat rack.

The Topture Experience

More than just a sauna

Your purchase includes thoughtful extras to help you get started and enjoy your sauna with confidence.

The Sauna Mastery Protocol
BONUS 1

The Sauna Mastery Protocol

The session times, temperatures, and weekly rhythm that turn a sauna into a habit you keep. Covers heat-up protocols and what to expect across your first 30 sessions. Sent to your inbox after purchase.

INCLUDED
Full-Value Freight Protection
BONUS 2

Full-Value Freight Protection

Large orders ship fully insured. If freight arrives damaged, Topture helps coordinate the claim and replacement process with the carrier and manufacturer. Proper inspection and damage documentation at delivery are required. Most in-stock orders ship within 2–7 business days.

INCLUDED
Choose your options now

REAL HOMES. REAL REVIEWS.

What Topture Customers Say

Topture is rated 4.9/5 across 464 customer reviews

We thought about buying a sauna for years and finally did. We absolutely love it, especially in the winter. It’s incredibly easy to assemble with two people the whole family uses it.

Verified buyer

Ordered this sauna fall 2024 and we love it. No better feeling during a Minnesota winter. Lastly, I have to mention the customer service for this purchase has been like no other. Any questions or requests I had were addressed immediately by Topture. I got more than I expected from them and have already recommended them to several people looking for saunas. SO if you're thinking about it, JUST DO IT already..

Verified buyer

Thanks for the great service - greatly appreciated.

Verified buyer

WHY BUY FROM TOPTURE?

The sauna may be the same. The buying experience isn't.

Buying a sauna involves more than choosing a model and clicking checkout. Heater sizing, electrical requirements, freight delivery, installation, and warranty support all matter.

Before you buy elsewhere

Choosing the right sauna
Compare models from multiple sauna manufacturers based on your space, climate, capacity, preferences, and budget.
Will they help you compare alternatives, or only answer questions about the product you've already selected?
Heater & electrical fit
Get help matching the heater to the sauna volume, glass area, controls, and electrical requirements.Try our heater calculator
Ask who will check that the heater and controls are right for your installation before you order.
Authorized products
Products are sourced through authorized channels and include the applicable manufacturer warranty.View independent listings
Verify that the retailer is authorized for the brand and that your manufacturer warranty will be valid.
Freight delivery
We help coordinate heavy-freight delivery and provide guidance on receiving and inspecting your shipment.
Ask how the order ships, how it will be unloaded, and what happens if freight arrives damaged.
Installation information
We help provide the manuals, specifications, clearances, and electrical information your installer may need.
Find out what documentation and project support will be available after checkout.
After the sale
Questions after delivery? We help with troubleshooting, documentation, warranty coordination, and manufacturer support.Read customer reviews
Ask who you will actually contact if something doesn't work after the order arrives.
464 Customer Reviews

Product and store reviews from Topture customers, collected by Judge.me.

Lifetime Expert Support

Same team before and after the sale, from sizing to warranty support.

Authorized SunRay Retailer

Sold by Topture, with the applicable manufacturer warranty.

Full-Value Freight Protection

Freight damage? We help coordinate the claim and replacement process.

STILL UNSURE?

Frequently Asked Questions

How many people fit in the SunRay Pacific?
The SunRay Pacific seats 4 people on one bench with a backrest and cup holders. The interior is 68 inches wide, 57 inches deep and 73 inches high, about 164 cubic feet. The 2-person SunRay Logan is the smaller model in the same modern outdoor infrared series.
What are the SunRay Pacific's dimensions?
The SunRay Pacific cabin is 72 inches wide, 62 inches deep and 88 inches high, and its metal composite roof extends to an 88 by 82 inch footprint, which is the space the site must allow; SunRay's assembly manual gives the cabin depth as 61.5 inches. Inside, the Pacific measures 68 by 57 inches with a 73-inch ceiling, and SunRay lists its shipping weight at 401 lbs.
Does the SunRay Pacific need an electrician?
Yes. The SunRay Pacific needs a dedicated 240 V outlet on its own 30 A circuit, the same kind of circuit an electric clothes dryer uses, run by a licensed electrician; SunRay lists the supply as 220–240 V, and the heaters draw 4,800 W. SunRay does not say which 240 V plug the Pacific takes; contact us before the outlet goes in and we will confirm it with you. The heaters plug together inside the bench cavity during assembly, leaving the circuit and outlet as the only site wiring, and if your electrical panel has no room for another 240 V breaker, your electrician may need to upgrade it first.
How hot does the SunRay Pacific get, and how long does it take to heat up?
The SunRay Pacific heats to 140°F. SunRay's D6 manual suggests a setting of 104 to 122°F and allows around 30 minutes for the cabin to warm up before a session. At the set temperature, the heaters cycle on and off to hold it.
What heaters does the SunRay Pacific use?
The SunRay Pacific uses far-infrared heaters with a total draw of 4,800 W. SunRay publishes neither the number of heaters nor their type. The heat comes from the infrared panels themselves, without a stove, stones or water.
How do you control the SunRay Pacific?
The SunRay Pacific has a digital control panel inside the cabin for power, the session timer, the thermostat, the interior light, the color light and music. The thermostat reads in °F or °C, the chromotherapy light has seven colors, and a phone connects to the sound system over Bluetooth. The exterior lights are switched separately, from the back of the bench, and the roof vent opens for fresh air.
Is the SunRay Pacific built for outdoor use?
Yes. The SunRay Pacific is built for outdoor placement, with Canadian hemlock under a painted, weatherproof finish and a metal composite roof. SunRay's D6 manual recommends repainting the exterior or applying a waterproof sealer each year, and SunRay's warranty requires annual resealing for outdoor saunas sold without a weather cover.
What does the SunRay Pacific need to stand on?
The SunRay Pacific needs a sturdy, level base such as a concrete pad, a wood deck or another solid surface, according to SunRay's D6 manual, which rules out placing it directly on the ground. Where the ground is damp, the manual calls for a floor separator or moisture barrier. The site must allow for the 88 by 82 inch roof footprint, not only the 72 by 62 inch cabin.
Is the SunRay Pacific ETL listed?
SunRay lists the SunRay Pacific as ETL/CSA certified, and describes that as meeting US and Canadian electrical safety standards. No listing number appears on SunRay's product page.
What comes with the SunRay Pacific?
The SunRay Pacific kit includes the base and hemlock wall panels with their painted, weatherproof finish, the front panel with a glass door and two windows, the inner and outer roof with metal composite panels, the far-infrared heaters, the digital control panel, interior and exterior LED lighting, chromotherapy lighting, a Bluetooth sound system, an air purification system, the bench with backrest support and cup holders, and SunRay's D6 series assembly manual. You arrange the 240 V circuit, the electrician and the foundation.
How do you assemble the SunRay Pacific?
The SunRay Pacific is assembled from flat-packed panels in the order SunRay's D6 manual lists: base, sealant on the wall edges, back wall, side walls buckled at the corners, the bench support with its heater plugs connected, the bench seat, the front panel with the door, the door handle and backrest support, and then the inner and outer roof, with silicone along the metal composite overlap and on the outside corners and door threshold. SunRay says two people can do it in about two hours with a Phillips screwdriver or drill; the silicone steps also need a caulking gun. The 240 V hookup is a job for a licensed electrician.
How is the SunRay Pacific delivered?
The SunRay Pacific ships by LTL freight, its panels boxed and strapped to a wooden pallet, and SunRay lists the shipping weight at 401 lbs. At the curb a lift gate lowers the shipment to the driveway, and moving it to the base is your responsibility. The carrier will reach out to book a delivery appointment; someone has to be there to inspect the shipment and note any damage on the delivery receipt before signing. Shipping is free within the contiguous US.
What warranty does the SunRay Pacific have?
Under SunRay's warranty certificate, the SunRay Pacific has 10 years of structural cover and 1 year on parts and electronics, for residential use by the original buyer. Because it is an outdoor sauna sold without a weather cover, its exterior must be resealed every year to remain covered, and freight damage caused by the carrier is excluded. Topture helps coordinate warranty claims; SunRay decides them.
How does the SunRay Pacific compare with the SunRay Logan?
The SunRay Pacific and the SunRay Logan make up SunRay's modern outdoor infrared series and share the D6 assembly manual and a 240 V supply. The Pacific seats 4 in a 72 by 62 inch cabin, draws 4,800 W and needs a 30 A circuit. The Logan seats 2 in a 49 by 49 inch cabin, draws 2,800 W and needs a 20 A circuit.

General Topture Questions

Where are you located, and where do you ship from?

Topture is an online retailer serving customers in the contiguous United States. The company is Topture LLC, a Wyoming limited liability company, and its registered business address is 30 N Gould St, Ste N, Sheridan, WY 82801.

Orders ship from manufacturer and distributor warehouses in the U.S. and Canada, and some products ship directly from the manufacturer in Europe. Each product page shows its estimated delivery time.

How much is shipping?

Orders over $200 ship free within the contiguous United States. Orders under $200 carry a small shipping fee.

Four exceptions: SaunaLife and ThermaSol products carry a freight charge at any order value, ProSaunas sauna wood ships at a flat freight rate set by the number of boards and the longest board, ProSaunas sauna doors and windows ship at a flat rate per order shown on their product page, and sauna stones ordered without a heater ship at $60 per box because of their weight.

Every charge is shown at checkout before you pay.

Do you provide financing?

Absolutely! To view your financing offer, simply select Shop Pay Installments as your payment method at Step 3 of checkout.

You'll need to enter a debit card to receive your offer, but don’t worry—you can still back out before completing the purchase.

How long will it take for my items to arrive?

If your order is in stock, most orders ship within 2–7 business days of purchase. Transit time then depends on the distance from the warehouse and, for freight, on booking a delivery appointment.

For custom, pre-order or made-to-order items, the estimated delivery time frame is listed on the product page. Delivery dates are estimates, so please don't book installation labor until your order has arrived and been inspected.

What happens after I place my order?

As soon as you place your order, you'll receive a confirmation email with your order details—be sure to keep it for your records. Once your order ships, you'll receive another email with tracking information.

For freight deliveries, the carrier will call or text you to schedule an appointment once the shipment reaches their local terminal. Someone needs to be there to inspect the shipment and sign for it. Smaller parcels arrive by UPS or FedEx without an appointment.

Is there a warranty?

Yes. Products purchased through Topture include the applicable manufacturer’s warranty, subject to the manufacturer’s terms. You’ll find the warranty details for each product under the "Warranty" tab on its product page, and we help with troubleshooting and warranty coordination if an issue comes up.

Do you have a showroom?

We don’t have a showroom — we sell online. Our team is available by phone, email and chat to help you compare models, sizes and heaters, and we can send dimensions, installation manuals and electrical requirements before you buy.

Where do you deliver to?

We deliver throughout the 48 contiguous states, with curbside freight delivery for large items. Free shipping and standard rates apply there only. Alaska, Hawaii, Puerto Rico, other U.S. islands and Canada are quoted separately, depending on the brand and model. We can't ship freight or oversized items to P.O. boxes.

Do you ship internationally?

International Shipping

For many products, yes, including to Canada, by custom quote. Email contact@topture.com with the product and your address before you order; availability and cost depend on the brand and model. Any duties, taxes and customs fees are your responsibility.

Shipping to Hawaii, Alaska, and Puerto Rico

Free shipping applies to the contiguous United States only. Shipping to Alaska, Hawaii, Puerto Rico and other U.S. islands is quoted separately and depends on the brand and model. Email contact@topture.com for a quote before you order.

Your backyard sauna, done the right way.

  • 4,800 W of far-infrared heaters reaching 140°F, with around 30 minutes to warm up per SunRay's manual.
  • Seats 4 in a 68" × 57" interior with a 73" ceiling.
  • Runs on a dedicated 240 V, 30 A circuit that a licensed electrician installs.
Included with your sauna purchase
The Sauna Mastery Protocol Digital Guide
The Sauna Mastery Protocol Digital Guide
Full-Value Freight Protection
Full-Value Freight Protection
  • Covered by the manufacturer's warranty

    Products are sourced through authorized channels and include the applicable manufacturer warranty, subject to the manufacturer's terms. Terms vary by brand and model, and we'll send you the exact warranty document on request.

    If something goes wrong, contact us first: we help troubleshoot and coordinate the claim with the manufacturer.

  • Full-Value Freight Protection

    Large orders ship fully insured. If freight arrives damaged, Topture helps coordinate the claim and replacement process with the carrier and manufacturer.

    At delivery, note any damage on the delivery receipt and take photos before the driver leaves, then report it to us within 24 hours.

  • We're here after your purchase, too.

    Need help with delivery, installation documentation, heater questions or a warranty issue? Our team can help you find answers and coordinate with the manufacturer when needed.