Kyota Nokori M980 Syner-D Massage Chair — Topture Skip to content
✔️Best Prices - ✔️Manufacturers Warranty - ✔️Expert Support
✔️Best Prices ✔️Manufact. Warranty ✔️Expert Support
Free Shipping
Lowest Price Guarantee
Live Customer Support
405+ 5-Star Reviews
Kyota Nokori M980 Massage Chair

Kyota Nokori M980 Massage Chair

by Kyota
SKU 19801815
Save $3,000.00 Save $3,000.00
$14,999.00
$14,999.00 - $14,999.00
$14,999.00
$11,999.00
$11,999.00 - $11,999.00
$11,999.00
Availability:
in stock, ready to be shipped
  • Amazon
  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Meta Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa
Free Shippingon Orders $200+ Ship Within2-3 Business Days Manufacturers Warranty Included Price Match Guarantee

This Item is Currently on Backorder

Units are allocated on a first-come, first-served basis. Reserve the next available one for you with a pre-order. No ETA yet

(833) 419-1774
Chat Live Now
Lowest Price Guarantee
Full Manufacturer's Warranty
No Sales Tax

(Except WY)

Free & Insured Shipping

(Lower 48)

Learn more about the

Kyota Nokori M980 Massage Chair

Product Overview

The Nokori M980 Syner-D® is the flagship of the Kyota lineup. Its refined design is partnered with the most advanced massage technology available to ensure this chair not only looks incredible but feels incredible too.

Featuring Syner-D® Technology, the Nokori M980 has not one, but two individual massage mechanisms choreographed to work synergistically together to deliver therapeutic relief. The unique Flex-Track combines the full-body coverage of an L-Track with the stretching capabilities of an S-Track to offer superior spinal decompression and a full-length neck-to-glutes massage. Complementing its state-of-the-art massage technology, the Complete Calf™ Kneading + Oscillation combined with the Triple Roller Total Sole Reflexology gently soothes the lower body and provides the ultimate foot massage. The intuitive interface of the Nokori M980’s sophisticated touchscreen tablet controller lets you easily navigate and operate your chair, and the new Manual Settings feature allows you complete custom control over your massage experience.

The Nokori M980 Syner-D® brings the experience of total body health and wellness into the comfort of your home. Ascend into your happy place with a massage every day.

     

    Weight & Dimensions

    Ideal Height Range & Weight

    Ideal Height Range: 5' 2" - 6' 2"

    Max Weight: 300 lbs.

    Massage Chair Weight: 364 Pounds

    WARNING California's Proposition 65

    Features

    Syner-D® Dual Back Massage Mechanism

    Two individual massage mechanisms are choreographed to work synergistically together to perform therapeutic relief to the Back and Gluteus region. Utilizing 2D, 3D, and 4D technologies in harmony for the most advanced chair massage available today.

    		 Syner-D® Dual Back Massage Mechanism
    J-track Massage/Flex track

    J-track Massage/Flex track

    The unique J-Track combines the best of L and S-Tracks with the track opening up some upon recline while allowing the mechanism to continue down to the gluteus region. The result is superior spinal decompression and full-length neck-to-glutes massage.

    Complete Calf™ Kneading + Oscillation

    The ultimate in lower leg relief. The calf area of each leg contains kneading rollers in the back and orbital oscillation on the sides of the calves to soothe sore, tired calf muscles. The rollers and oscillation imitate human hands gently working to relieve tension and pain and restore circulation and flexibility. Simultaneously, the multiple air cells provide compression with adjustable intensity.

    		 Complete Calf™ Kneading + Oscillation
    Wireless Charging Pad

    Wireless Charging Pad

    On-board wireless contact charging pad embedded into the armrest means your phone is recharged when you are.

    Chromotherapy Lights

    Chromotherapy lights use the color spectrum to help balance one's physical, emotional, spiritual, and mental energy. Lights on the side of the chair illuminate to set the mood.

    		 Chromotherapy Lights
    Quick Access Control Panel + Joystick Control

    Quick Access Control Panel + Joystick Control

    Control all aspects of your massage with easy access control right at your fingertips. No need to reach for the remote.
    • Triple Foot Roller Total Sole Reflexology: This feature has the broadest coverage of the foot sole allowed in a massage chair today utilizing triple shiatsu rollers per foot attending to the vital pressure points on the feet linked to other parts of the body.
    • Zero Wall Fit™ Space-Saving Technology: By sliding the chair forward while reclining, this feature allows the amount of space required between the chair and the wall to be just a few inches. Chairs without this feature must be placed far away from the wall taking up much more space in the room.
    • Truefit™ Body Scanning: Special technology within the hardware and software of the chair allows the chair to pinpoint the user's size and shape, providing a customized massage specific to them.
    • Intelligent Voice Command + Control: This hands-free feature works with an intelligent voice control system that allows you to activate massage programs simply by asking.
    • SootheMe™ Sound Therapy: No need to find something to stream with on-board nature sounds to chose from. The sound menu is right on the remote to envelope yourself in soundscapes that are designed to help you relax.
    • Premium Bluetooth® Speakers: Immersive speakers located in the headrest connect to a phone or other Bluetooth device allowing you to stream music, guided meditations, ambient soundscapes, and any other form of audio to enhance the mental experience of your massage.
    • MyMassage™ Memory Programs: MyMassage™ programs allow you to build a manual massage sequence then save it to run as your very own program to enjoy time after time just by recalling it.
    • TrueFit™ Footrest Extension: The footrest mechanically extends, then retracts, in order to create a custom length set to the user's legs.
    • Lumbar Heat: Heating modules located in the lower back region of the chair provide a soothing sensation and loosen your muscles to better prepare your body for the massage.
    • USB Charging Port: Charge any USB device with the convenient USB port on-board, located within reach while in the chair. Recharge your phone while you recharge your body.
    • Integrated Air Ionizer: The chair contains a small vent near the headrest to facilitate healthy oxygen intake by emitting negatively charged ions to reduce intake of pollutants.
    • Weightless Zero Gravity Recline: Initially developed by NASA, Zero gravity positioning elevates your feet above your heart, relieves pressure on your spine, and improves circulation. This allows the spine to decompress and provides a sense of weightlessness to aid in the therapeutic benefits of the massage chair.
    • Tablet Remote

    Air Massage

    • Arms & hands
    • Legs & feet

     

    Download Owners Manual

    Download Brochure

    Quick Start Guide

    Assembly Guide

    What makes your chairs better than others?

    Kyota’s mission is to offer a few clear choices of premium massage chairs at affordable prices. Each chair is engineered and built in Asia, where massage is highly regarded and understood. Plus, we provide a convenient 24/7 shopping experience through our trusted online retail partners. Our relationship doesn’t end there; once you purchase Kyota, you’ll enjoy unlimited U.S.-based customer service from our knowledgeable team.
    If you’re looking for an easy online massage chair shopping experience, Kyota is the answer!

    What Kyota chair is best for me?

    There are several factors to take into account when selecting a massage chair:
    • Reason for purchasing a massage chair: Is it to address a specific pain point? Reduce stress? Overall wellness?
    • What kind of massage experience are you looking for?
    • What level of massage intensity would you prefer (e.g., gentle vs. vigorous)?
    • Height and weight of individual(s) who will be using the chair
    • Where the chair will be going: Home or office? How much space?
    • Ideal price point

    How long will the chair last?

    Kyota massage chairs are manufactured with durable framework and tremendously well-engineered technology in order to ensure longevity. With proper care and occasional maintenance, your chair will provide many years of wellness. In fact, we’re so confident in our chairs that we provide a 4 year residential limited warranty!

    The chair seems big, is it going to fit in my house?

    The dimensions of each chair, both upright and reclined, can be found on the bottom of the chair’s product page.
    Most Kyota chairs are equipped with our innovative space-saving technology, which either moves the chair forward on a track system or on its axis in order to conserve space. Select models have zero wall space saving mechanisms, which allows you to place the chair as close as 2” from a wall and still fully recline without concern for additional space. Our line also includes compact chair options that will fit in any home or office!

    Where are the massage chairs made?

    Kyota massage chairs are choreographed and built in Asia, where the art of massage is well understood. We also customize every massage chair model to ensure it is intuitive and has everything you need for a truly easy and relaxing massage experience every day.

    The Kyota Promise: 4 Year Residential Limited Warranty

    • Unlimited USA-based customer & technical support
    • 4 Year structural framework warranty
    • No-cost replacement on covered parts for 2 years
    • Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year


    For In-Home service, Kyota will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Kyota may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Kyota is no longer responsible for making repairs under the warranty coverage.

    Any repairs needed during the 3 year parts warranty coverage, Kyota will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Kyota, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Kyota-authorized field service personnel to maintain warranty coverage.

    Warranty Exclusions

    Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased from unauthorized dealers. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/ hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

    To initiate a Kyota Warranty claim, simply call our Customer Support Team at 603-910-5333.

    Free Curbside Delivery – Avg. Shipping Time 7-10 Business Days

    Curbside Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair to a carport or first-floor entryway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

    In-Home Delivery – Avg. Shipping Time 7-10 Business Days

    In-Home Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair inside your home (no stairs) just inside the doorway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

    In-Home Delivery and Assembly – Avg. Shipping Time 10-20 Business Days

    In-Home Delivery and Assembly is the same as White Glove Delivery. Your massage chair will be shipped via Freight to the White Glove Delivery warehouse. They will contact you to schedule a delivery time and date when they receive your order.

    The White Glove Delivery team consists of a two person installation team that will deliver (up to 2 flights of stairs), unpack, and install your massage chair in your room of choice. These are not professional massage chair installation experts but a furniture installation team. They may or may not have installed your massage chair model before.

    Massage chairs are heavy, so make sure you have some extra help to move the boxes and help in assembly.

    Frequently Asked Questions

    When will I know my order has shipped?

    As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If for some reason, there is a delay in stock, we will contact you before accepting payment.

    When will my order ship?

    If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at contact@topture.com.

    No Shipping outside the lower 48 in the USA.

    Cancellations & Refunds:

    Topture prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). 

    Call 1-833-419-1774 or email contact@topture.com

    Cancellations (Before Order Ships)

    If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-833-419-1774, the chat in the bottom right, or email contact@topture.com any time. 

    Cancellations of Custom Orders

    Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Chicago Brick Oven Etc.).

    These units, are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

    All sales are final for Custom made and Made-to-order products.

    Refunds and Returns

    You have 30 days from the date your order arrives to start a return. If your return is approved you will receive a full refund less the return shipping costs + a 30% restocking fee. The item(s) being returned must be in “like new” condition (meaning that they show no signs of wear or damage), and must include all original packaging as well as any accessories, manuals etc. that came included with the original order.

    You as the customer are responsible for all return shipping costs as well as any damage to the package throughout the return process.

    For the return to be accepted you must receive a RMA (Return Merchandise Authorization number) from us. Please email contact@topture and we will be happy to assist you.

    If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

    Shipping Times

    We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on). 

    Order delays have proven to be unavoidable and outside of Topture's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

    Warranty

    Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 2 days, that is not a warranty claim.

    Contact contact@topture.com for any questions.

    BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

    Our Shipping Partners

    11 Reasons to Choose Topture

    1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

    2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

    3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

    4. Dedicated Customer Support: Our team of specialists are available to
    assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

    5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

    6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

    7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
    to ensure a safe and secure shopping experience.

    8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

    9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

    10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

    11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

    Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!

    Frequently Asked Questions

    Where do you deliver to?

    We offer free Curbside Delivery to all 48 lower states and for some products even Canada.

    Do you ship internationally?

    International Shipping

    Yes, we offer international shipping for many of our products. Customers outside the US can request a personalized shipping quote by contacting us. Please be aware that any applicable taxes or customs fees will be the responsibility of the customer. Note that some items may be subject to shipping restrictions.

    Shipping to Hawaii, Alaska, and Puerto Rico

    We ship to Hawaii, Alaska, and Puerto Rico, although most items are subject to additional shipping fees. To obtain specific rates and prevent any restocking fees, please email us at contact@topture.com.

    How long will it take for my items to arrive?

    If your order is in stock, the following times apply:

    Lead Time - 3-7 Business Days Depending on Product - Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.

    Transit Time - Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.

    For Pre-Order items you can find the expected back in stock date on the product page

    Is there a warranty?

    Yes, all products come with a manufacturer warranty.

    Do you have a showroom?

    We don’t have a showroom, which means we can bring you the lowest prices as we don’t need to worry about any extra costs!

    Do you offer a price-matching service?

    Yes, we do. To request a price match, email us a link to where you've found the lower price, including their shipping and tax.

    More questions? See our full FAQ

    Compare products

    {"one"=>"Select 2 or 3 items to compare", "other"=>"{{ count }} of 3 items selected"}

    Select first item to compare

    Select second item to compare

    Select third item to compare

    Compare

    Product Overview

    The Nokori M980 Syner-D® is the flagship of the Kyota lineup. Its refined design is partnered with the most advanced massage technology available to ensure this chair not only looks incredible but feels incredible too.

    Featuring Syner-D® Technology, the Nokori M980 has not one, but two individual massage mechanisms choreographed to work synergistically together to deliver therapeutic relief. The unique Flex-Track combines the full-body coverage of an L-Track with the stretching capabilities of an S-Track to offer superior spinal decompression and a full-length neck-to-glutes massage. Complementing its state-of-the-art massage technology, the Complete Calf™ Kneading + Oscillation combined with the Triple Roller Total Sole Reflexology gently soothes the lower body and provides the ultimate foot massage. The intuitive interface of the Nokori M980’s sophisticated touchscreen tablet controller lets you easily navigate and operate your chair, and the new Manual Settings feature allows you complete custom control over your massage experience.

    The Nokori M980 Syner-D® brings the experience of total body health and wellness into the comfort of your home. Ascend into your happy place with a massage every day.

       

      Weight & Dimensions

      Ideal Height Range & Weight

      Ideal Height Range: 5' 2" - 6' 2"

      Max Weight: 300 lbs.

      Massage Chair Weight: 364 Pounds

      WARNING California's Proposition 65

      Features

      Syner-D® Dual Back Massage Mechanism

      Two individual massage mechanisms are choreographed to work synergistically together to perform therapeutic relief to the Back and Gluteus region. Utilizing 2D, 3D, and 4D technologies in harmony for the most advanced chair massage available today.

      		 Syner-D® Dual Back Massage Mechanism
      J-track Massage/Flex track

      J-track Massage/Flex track

      The unique J-Track combines the best of L and S-Tracks with the track opening up some upon recline while allowing the mechanism to continue down to the gluteus region. The result is superior spinal decompression and full-length neck-to-glutes massage.

      Complete Calf™ Kneading + Oscillation

      The ultimate in lower leg relief. The calf area of each leg contains kneading rollers in the back and orbital oscillation on the sides of the calves to soothe sore, tired calf muscles. The rollers and oscillation imitate human hands gently working to relieve tension and pain and restore circulation and flexibility. Simultaneously, the multiple air cells provide compression with adjustable intensity.

      		 Complete Calf™ Kneading + Oscillation
      Wireless Charging Pad

      Wireless Charging Pad

      On-board wireless contact charging pad embedded into the armrest means your phone is recharged when you are.

      Chromotherapy Lights

      Chromotherapy lights use the color spectrum to help balance one's physical, emotional, spiritual, and mental energy. Lights on the side of the chair illuminate to set the mood.

      		 Chromotherapy Lights
      Quick Access Control Panel + Joystick Control

      Quick Access Control Panel + Joystick Control

      Control all aspects of your massage with easy access control right at your fingertips. No need to reach for the remote.
      • Triple Foot Roller Total Sole Reflexology: This feature has the broadest coverage of the foot sole allowed in a massage chair today utilizing triple shiatsu rollers per foot attending to the vital pressure points on the feet linked to other parts of the body.
      • Zero Wall Fit™ Space-Saving Technology: By sliding the chair forward while reclining, this feature allows the amount of space required between the chair and the wall to be just a few inches. Chairs without this feature must be placed far away from the wall taking up much more space in the room.
      • Truefit™ Body Scanning: Special technology within the hardware and software of the chair allows the chair to pinpoint the user's size and shape, providing a customized massage specific to them.
      • Intelligent Voice Command + Control: This hands-free feature works with an intelligent voice control system that allows you to activate massage programs simply by asking.
      • SootheMe™ Sound Therapy: No need to find something to stream with on-board nature sounds to chose from. The sound menu is right on the remote to envelope yourself in soundscapes that are designed to help you relax.
      • Premium Bluetooth® Speakers: Immersive speakers located in the headrest connect to a phone or other Bluetooth device allowing you to stream music, guided meditations, ambient soundscapes, and any other form of audio to enhance the mental experience of your massage.
      • MyMassage™ Memory Programs: MyMassage™ programs allow you to build a manual massage sequence then save it to run as your very own program to enjoy time after time just by recalling it.
      • TrueFit™ Footrest Extension: The footrest mechanically extends, then retracts, in order to create a custom length set to the user's legs.
      • Lumbar Heat: Heating modules located in the lower back region of the chair provide a soothing sensation and loosen your muscles to better prepare your body for the massage.
      • USB Charging Port: Charge any USB device with the convenient USB port on-board, located within reach while in the chair. Recharge your phone while you recharge your body.
      • Integrated Air Ionizer: The chair contains a small vent near the headrest to facilitate healthy oxygen intake by emitting negatively charged ions to reduce intake of pollutants.
      • Weightless Zero Gravity Recline: Initially developed by NASA, Zero gravity positioning elevates your feet above your heart, relieves pressure on your spine, and improves circulation. This allows the spine to decompress and provides a sense of weightlessness to aid in the therapeutic benefits of the massage chair.
      • Tablet Remote

      Air Massage

      • Arms & hands
      • Legs & feet

       

      Download Owners Manual

      Download Brochure

      Quick Start Guide

      Assembly Guide

      What makes your chairs better than others?

      Kyota’s mission is to offer a few clear choices of premium massage chairs at affordable prices. Each chair is engineered and built in Asia, where massage is highly regarded and understood. Plus, we provide a convenient 24/7 shopping experience through our trusted online retail partners. Our relationship doesn’t end there; once you purchase Kyota, you’ll enjoy unlimited U.S.-based customer service from our knowledgeable team.
      If you’re looking for an easy online massage chair shopping experience, Kyota is the answer!

      What Kyota chair is best for me?

      There are several factors to take into account when selecting a massage chair:
      • Reason for purchasing a massage chair: Is it to address a specific pain point? Reduce stress? Overall wellness?
      • What kind of massage experience are you looking for?
      • What level of massage intensity would you prefer (e.g., gentle vs. vigorous)?
      • Height and weight of individual(s) who will be using the chair
      • Where the chair will be going: Home or office? How much space?
      • Ideal price point

      How long will the chair last?

      Kyota massage chairs are manufactured with durable framework and tremendously well-engineered technology in order to ensure longevity. With proper care and occasional maintenance, your chair will provide many years of wellness. In fact, we’re so confident in our chairs that we provide a 4 year residential limited warranty!

      The chair seems big, is it going to fit in my house?

      The dimensions of each chair, both upright and reclined, can be found on the bottom of the chair’s product page.
      Most Kyota chairs are equipped with our innovative space-saving technology, which either moves the chair forward on a track system or on its axis in order to conserve space. Select models have zero wall space saving mechanisms, which allows you to place the chair as close as 2” from a wall and still fully recline without concern for additional space. Our line also includes compact chair options that will fit in any home or office!

      Where are the massage chairs made?

      Kyota massage chairs are choreographed and built in Asia, where the art of massage is well understood. We also customize every massage chair model to ensure it is intuitive and has everything you need for a truly easy and relaxing massage experience every day.

      The Kyota Promise: 4 Year Residential Limited Warranty

      • Unlimited USA-based customer & technical support
      • 4 Year structural framework warranty
      • No-cost replacement on covered parts for 2 years
      • Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year


      For In-Home service, Kyota will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Kyota may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Kyota is no longer responsible for making repairs under the warranty coverage.

      Any repairs needed during the 3 year parts warranty coverage, Kyota will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Kyota, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Kyota-authorized field service personnel to maintain warranty coverage.

      Warranty Exclusions

      Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased from unauthorized dealers. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/ hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

      To initiate a Kyota Warranty claim, simply call our Customer Support Team at 603-910-5333.

      Free Curbside Delivery – Avg. Shipping Time 7-10 Business Days

      Curbside Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair to a carport or first-floor entryway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

      In-Home Delivery – Avg. Shipping Time 7-10 Business Days

      In-Home Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair inside your home (no stairs) just inside the doorway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

      In-Home Delivery and Assembly – Avg. Shipping Time 10-20 Business Days

      In-Home Delivery and Assembly is the same as White Glove Delivery. Your massage chair will be shipped via Freight to the White Glove Delivery warehouse. They will contact you to schedule a delivery time and date when they receive your order.

      The White Glove Delivery team consists of a two person installation team that will deliver (up to 2 flights of stairs), unpack, and install your massage chair in your room of choice. These are not professional massage chair installation experts but a furniture installation team. They may or may not have installed your massage chair model before.

      Massage chairs are heavy, so make sure you have some extra help to move the boxes and help in assembly.

      Frequently Asked Questions

      When will I know my order has shipped?

      As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If for some reason, there is a delay in stock, we will contact you before accepting payment.

      When will my order ship?

      If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at contact@topture.com.

      No Shipping outside the lower 48 in the USA.

      Cancellations & Refunds:

      Topture prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). 

      Call 1-833-419-1774 or email contact@topture.com

      Cancellations (Before Order Ships)

      If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-833-419-1774, the chat in the bottom right, or email contact@topture.com any time. 

      Cancellations of Custom Orders

      Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Chicago Brick Oven Etc.).

      These units, are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

      All sales are final for Custom made and Made-to-order products.

      Refunds and Returns

      You have 30 days from the date your order arrives to start a return. If your return is approved you will receive a full refund less the return shipping costs + a 30% restocking fee. The item(s) being returned must be in “like new” condition (meaning that they show no signs of wear or damage), and must include all original packaging as well as any accessories, manuals etc. that came included with the original order.

      You as the customer are responsible for all return shipping costs as well as any damage to the package throughout the return process.

      For the return to be accepted you must receive a RMA (Return Merchandise Authorization number) from us. Please email contact@topture and we will be happy to assist you.

      If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

      Shipping Times

      We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on). 

      Order delays have proven to be unavoidable and outside of Topture's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

      Warranty

      Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 2 days, that is not a warranty claim.

      Contact contact@topture.com for any questions.

      BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

      Our Shipping Partners

      11 Reasons to Choose Topture

      1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

      2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

      3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

      4. Dedicated Customer Support: Our team of specialists are available to
      assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

      5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

      6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

      7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
      to ensure a safe and secure shopping experience.

      8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

      9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

      10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

      11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

      Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!