Kahuna Hani Massage Chair

2 Years Full Part & Labor Warranty Details

Please NOTE: Gift items cannot be changed and shipping costs are added separately.

KAHUNA CHAIR WARRANTY CERTIFICATION
Guaranteed Satisfaction - 2 Years 
Thank you for purchasing a Kahuna massage chair. When you purchase Kahuna Arete it gives a full warranty for 2 years.

You must register your warranty within a month after you receive the product. The warranty will be voided if we don't receive registration within a month period. This product is for home use. Any commercial use of the product will also void the warranty. The warranty does not cover damages by customers such as damage by moving the product,dropping it, accidents, or neglect such as stains, fluids, mold, water damage, animal damage, cuts, and burns. The warranty is non-transferable and it will be voided if you buy from the end user.

WARRANTY - First 2 Years
It covers all parts and labor costs. Customers do not pay anything within the two years. We offer on-site repair services.

Not Included
We do not cover shipping expenses if this occurs. We do not cover normal wear and tear including velcro, zipper, or tears in any fabric or leather covering by abuse. We do not cover if the product has been damaged physically and intentionally.

Also, we do not cover customers' accidents or neglect such as stains, fluids, mold, water damage, animal damage, cuts, and burns.

Registration must be filled out within 30 days from the delivery date. 

• Warranty Policy
• Warranty Registration

If you would like to return your product, you have 30 days. Customers are responsible for the freight charges and 15% – 35% restocking fee. When the returned item has been received and inspected, you will receive a credit for the total of your purchase minus the freight and restocking fees. White Glove delivery is non-refundable. *Original packaging is required.

The return process is easy. Contact customer service to get your Return Merchandise Authorization (RMA) number and the correct address to send your item. Please make sure that the item is returned in its original condition and that it is packed in its original box. Product will not be accepted if it is returned improperly. Restocking fee and return shipping charge will be applied.

11 Reasons to Choose Topture

1. Free Shipping: We offer free standard shipping on 95% of our products. No more hidden fees or surprises at checkout!

2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

3. 90-Day Lowest Price Guarantee: We guarantee the lowest prices online for all our products. If you find a product at a lower price elsewhere, we’ll beat the price by $50, even up to 90 days after your purchase.

4. Dedicated Customer Support: Our team of specialists are available to
assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
to ensure a safe and secure shopping experience.

8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!