1. Engineering-Grade Expertise (Not Just Salespeople) Unlike standard retailers, our team includes a mechanical engineer with 20 years of experience and technicians with 55+ years in the field. We don’t just sell boxes; we understand the electrical, spatial, and mechanical requirements of your home. You get clinical-level advice, not a sales pitch.
2. Authorized Retailer & Full Warranty We are a fully authorized partner for every brand we carry. This guarantees you receive authentic, factory-fresh equipment with a valid manufacturer's warranty. Zero grey-market risks. Zero voided warranties.
3. 100% Insured Priority Shipping We treat your order with urgency. We utilize strategic US-based warehouses for 24-48 hour dispatch on most items. Crucially, every shipment is 100% insured. If your item arrives with even a scratch, we handle the claim and replacement immediately at no cost to you.
4. No Sales Tax & Best Price Guarantee The price you see is the price you pay. We charge No Sales Tax (except where required by law) and no hidden handling fees. Find a lower price at another authorized dealer? We will match it instantly.
5. Nationwide Installer Network Need more than just delivery? We maintain a directory of independent professionals across the country. We can provide you with access to our list of recommended installers to help get your wellness space up and running without the headache.
6. Lifetime Technical Support Your relationship with us doesn't end at checkout. You get lifetime access to our US-based support team for installation guidance, troubleshooting, and usage protocols.