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Drolet Heat Commander Wood Furnace | DF02003

by Drolet
SKU DF02003
Save $1,100.00 Save $1,100.00
Original price $5,299.00
Original price $5,299.00 - Original price $5,299.00
Original price $5,299.00
Current price $4,199.00
$4,199.00 - $4,199.00
Current price $4,199.00
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Drolet Heat Commander Wood Furnace | DF02003

Product Overview

Among the most efficient systems on the market based on distributed energy, the Heat Commander is a central heating system that is both cutting-edge and accessible thanks to its innovative design and ease of use. EPA-certified, its 310,000 BTU capacity makes this furnace versatile and ideal for heating spaces up to 2,500 ft². The Heat Commander’s overall thermal power is notably much higher than most comparable systems.

Result of our victory in an international innovation competition, the Heat Commander is the very first wood furnace on the market to offer Dual Fire© technology with a two-stage electronic combustion control. Find peace of mind with self-regulated combustion that allows easy ignition. Its automated air supply and flame adjustment systems synchronize with your thermostat to offer additional safety, optimize comfort and reduce emissions with minimal maintenance.

Included: blower, thermostat, hot air plenum, combustion-state indicator light, automated combustion control, ash lip, ash lip, ash drawer, poker and scraper

Intuitive start mode for fast and clean ignition
▪ Optimized combustion for low creosote formation
▪ Uninterrupted heat with on-demand boost based on thermostatic demand
▪ Among the lowest burn rates on the market (firewood savings)
▪ Up to 10 hours burn time
▪ 3.6 ft³ firebox
▪ 21" logs (loading over depth and width)
▪ EPA certified
▪ Proudly made in Canada
▪ Limited lifetime warranty
▪ Air filters help filter dirt before distributing hot air in your installation in addition to protecting the blower. The use of filters is strongly recommended.
▪ The fresh air return adapter can be added to the blower box to increase the efficiency of your system. This option allows you to take fresh air from the rooms and bring it to the furnace to be heated and redistributed in these same rooms. It allows more even air circulation to increase comfort.

Options: Cold air return housing filter, triple hot air supply adapter kit, barometric damper, cardboard frame air filter with support, washable aluminum air filter with support, digital wall thermostat, metallic black stove paint, double wall pipe kit.

In the USA, get a 26% tax credit on your Drolet Heat Commander purchase
The first tax credit covers the cost of the appliance, chimney, air distribution ducts, labor for installation, and related material. Click here to download the manufacturer's certificate of qualification .

Any installation must be done according to the data and drawings detailed in the owner’s manual.

Efficiency Data Summary | US Tax Credit

RECOMMENDED AREA MAP BY CLIMATE ZONE 

Fuel type Dry cordwood (16" recommended)
Recommended heating area(10) 1,000 - 2,500 ft²
Overall firebox volume 3.6 ft³
Maximum burn time 10 h
Maximum input capacity (dry cordwood) 310,000 BTU
Nominal heat output at 15lb/ft³ fuel loading density 75,000 BTU
Minimum overall heat output rate 19,354 BTU/h (5.6 kW)
Maximum overall heat output rate 47,052 BTU/h (13.8 kW)
Minimum average overall efficiency (HHV) 76.6 %
Maximum average overall efficiency (LHV) 82 %
Minimum delivered heat output rate 13,297 BTU/h (3.9 kW)
Maximum delivered heat output rate 42,234 BTU/h (12.4 kW)
Minimum average delivered efficiency (HHV) 60.7 %
Optimum efficiency
83.2%
Optimum heat transfer efficiency 81 %
Average particulate emission rate 0.095 lb/mmBTU (0.041 g/MJ)
Average CO 8.78 lb/mmBTU (3.78 g/MJ)
Average electrical power consumption 330 W
Size Medium
High-efficiency certified appliance Yes, EPA 2020 approved
Certified according to applicable standards By an accredited laboratory (CAN/USA)
Premium quality blower included (CFM) Included
Blower (hp | speed | CFM) 1/3 | 1 | 1,135
Stainless-steel secondary-air system Yes
Flue outlet diameter 6"
Recommended chimney diameter 6"
Type of chimney CAN/ULC S629, UL 103 HT (2100 °F)
Overall dimension (Width) 27 3/4"
Overall dimension (Height) 63 1/2"
Overall dimension (Depth) 51 1/8"
Evacuation direction Horizontal
Distance-center of the flue outlet to the floor 37 1/8"
Distance-center of the flue outlet to the side unit 13 7/8"
Door type Single, glass with cast iron frame
Door opening size (Width) 13 3/4"
Door opening size (Height) 10"
Glass type Ceramic glass
Glass surface - W x H 12 3/8 x 10 1/8"
Baffle type C-Cast or equivalent
Firebox size (Width) 18 3/4"
Firebox size (Height) 16 1/8"
Firebox size (Depth) 22 1/2"
Maximum log length 21"
Log positioning Loading over width and over depth
Firebox lined with refractory bricks Yes
Steel thickness-top 1/4"
Steel thickness-body 3/16"
Filter - Dimensions (Width x Height x Depth) 15" x 20" x 1" (option)
Hot air plenum - Minimum height of the furnace with plenum 63 1/2"  for 69" ceiling | 73 1/4" to 88" for a ceiling of 78 1/4" to 93" and more
Hot air plenum - Height (minimum-maximum) 22 3/8" x 26 7/8"
Canadian Standard (safety) CAN/CSA B366.1
USA Standard (safety) UL 391
Canadian Standard (emissions) CSA B415.1-10
USA Standard (emissions) EPA
Warranty Limited lifetime
Shipping weight 758 lb (344 kg)

 

Clearances to combustibles in US*

Clearance - Sidewall 11"
Clearance - Base of the unit to ceiling** 69"
Clearance - Floor protection in front of the unit (from door opening) 16"
Clearance - Plenum | Ducts to the ceiling 5" du plénum | 1" des conduits
Clearance - Back wall of the blower box 14 1/4"
Clearance - Opposite side wall 24"
Clearance - Recommended distance for maintenance on option side 30"

 

*The information given on the certification label affixed to the appliance always overrides the information published in any other media (owner's manual, catalogs, flyers, magazines, and/or websites).

**Some appliances have been tested with a low ceiling. Before setting up your unit, refer to the installation manual.

1. Input value at 10 lb/ft³ fuel loading density and dry energy value of 8,600 BTU/lb.

2. Unless stated otherwise, measures were taken directly at the main power source and include all electrical components present in the appliance.

3. Optimum overall efficiency at a specific burn rate (LHV).

4. Based on delivered heat output.

5. This appliance is officially tested and certified by an independent agency.

6. Delivered: Remotely provided to other rooms through ducting at 10 lb/ft³ fuel loading density over one total burn cycle.

7. Overall: Radiated and delivered heat together at 10 lb/ft³ fuel loading density over one total burn cycle.

8. Efficiency based on delivered heat when allowing cycling from high to low burn to simulate thermostat demand. LHV % is based on the manufacturer’s estimation.

9. Lower the Heating Value of the fuel.

10. Higher Heating Value of the fuel.

11. Efficiency based on radiated and delivered heat when allowing cycling from high to low burn to simulate thermostat demand.

12. Recommended heating area and maximum burn time may vary subject to location in the home, chimney draft, heat loss factors, climate, fuel type, and other variables. The recommended heating area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact on making heat circulation optimum.

13. Carbon Monoxyde. Based on overall heat output at 10 lb/ft³ fuel loading density.

 

WARNING California's Proposition 65 

Drolet Logo

 

About the Brand

In 1988, Drolet was a pioneer in the development of low-emission products. The HT-2000 is the first EPA / CSA-certified appliance and has literally become a legend in the wood-burning world! Over the next few years, a whole series of "HT" products were developed and met with huge success.

Over the years, environmental standards have been tightened more and more to reduce the emissions of fine particles caused by the combustion of wood-burning appliances. Just as innovative as in its beginnings, Drolet is ahead of this wave of change and successfully re-certifies its appliances long before the deadline. It was these changes in standards that led to the creation of the HT-3000, which succeeded the legendary HT-2000.

Synonymous with robustness, reliability, and safety, Drolet's DNA solidifies over time. The new generations can benefit from the same quality as that established by the know-how of F.X. Drolet and his team back in the day. Proudly Canadian, the manufacture of Drolet appliances is now in Saint-Augustin-de-Desmaures, near Quebec City, in a state-of-the-art factory.

Drolet Limited Lifetime Warranty

The warranty of the manufacturer extends only to the original retail purchaser and is not transferable. This warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to your DROLET dealer. 

This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the use of unauthorized or other than original parts voids this warranty. An authorized qualified technician must perform the installation in accordance with the instructions supplied with this product and all local and national building codes. Any service call related to an improper installation is not covered by this warranty.

The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. Transportation fees to ship the product back to the purchaser will be paid by the manufacturer. Repair work covered by the warranty, executed at the purchaser’s domicile by an authorized qualified technician requires the prior approval of the manufacturer. All parts and labour costs covered by this warranty are limited according (*Subject to limitations) to each table per unit below.

The manufacturer, at its discretion, may decide to repair or replace any part or unit after inspection and investigation of the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of any warranted but defective parts. The manufacturer shall, in no event, be responsible for any uncommon, indirect, consequential damages of any nature, which are in excess of the original purchase price of the product.

Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must not exceed the wholesale price of the replacement part. Shall your unit or a components be defective, contact immediately your DROLET dealer. To accelerate processing of your warranty claim, make sure to have on hand the following information:

• Your name, address and telephone number;
• Bill of sale and dealer’s name;
• Installation configuration;
• Serial number and model name as indicated on the nameplate fixed to the back of your unit;
• Nature of the defect and any relevant information.

Before shipping your unit or defective component to our plant, you must obtain an Authorization Number from your DROLET dealer. Any merchandise shipped to our plant without authorization will be refused automatically and returned to sender.

*Pictures required.

 

Wood Stoves and Inserts

This warranty applies to normal residential use only. This warranty is void if the unit is used to burn material other than cordwood (for which the unit is not certified by EPA) and void if not operated according to the owner's manual. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure. 

Description Parts Labour
Combustion chamber (welds only) and cast iron door frame. Lifetime 3 years
Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), plating (defective manufacture*), and convector air-mate. 5 years 3 years
Removable stainless steel combustion chamber components, secondary air tubes*, deflectors, and supports. 5 years N/A
Glass retainers, handle assembly, and air control mechanism. 3 years 1 year
Carbon steel combustion chamber components, vermiculite, C-Cast or equivalent baffle*. 2 years N/A
Standard blower, heat sensors, switches, rheostat, wiring, and other controls. 1 year 1 year
Optional blower, paint (peeling*), ceramic glass (thermal breakage only*), ceramic fibre blankets, gaskets, insulation, and other options. 1 year N/A
Firebricks. N/A N/A
All parts replaced under the warranty. 90 days N/A

 

Pellets Stove

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or
under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact in making heat circulation optimum. 

Description Parts Labour
Combustion chamber (welds only*), heat exchanger (welds only*), and cast iron door frame. Lifetime 3 years
Surrounds, heat shields, ash drawer, legs, pedestal, trims (aluminum extrusions), and plating (defective manufacture*). 5 years 3 years
Removable stainless steel components, burn pot, deflectors, and supports. 3 years N/A
Glass retainers, handle assembly, cleaning rod, air control mechanism, and auger. 3 years 1 year
Blowers, auger motor, PC board, igniter, heat sensors, switches, wiring, rheostat, and other controls. 1 year 1 year
Ceramic glass (thermal breakage only*), paint (peeling*), gaskets, insulation, ceramic fibre blankets, ceramic logs*, masonry-like panels* and other options. 1 year N/A
All parts replaced under the warranty. 90 days N/A


Wood Furnaces

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or
under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact in making heat circulation optimum.

Description Parts Labour
Combustion chamber (welds only) and cast iron door frame. Lifetime 3 years
Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), plating (defective manufacture*), and convector air-mate. 5 years 3 years
Removable stainless steel combustion chamber components, secondary air tubes*, deflectors, and supports. 5 years N/A
Glass retainers, handle assembly, and air control mechanism. 3 years 1 year
Carbon steel combustion chamber components, vermiculite baffle*, and C-Cast baffle*. 2 years N/A
Standard blower, heat sensors, switches, rheostat, wiring, and other controls. 1 year 1 year
Optional blower, paint (peeling*), ceramic glass (thermal breakage only*), ceramic fibre blankets, gaskets, insulation, and other options. 1 year N/A
Firebricks. N/A N/A
All parts replaced under the warranty. 90 days N/A

 

Cooking Stoves

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or underestimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure.

Description Parts Labour
Combustion chamber (welds only) and cast iron door frame. Lifetime N/A
Surrounds, ash drawer, trims (extrusions), and convector air-mate. 5 years N/A
Removable stainless steel combustion chamber components, deflectors, and supports. 5 years N/A
Glass retainers, handle assembly, and air control mechanism. 3 years N/A
Carbon steel combustion chamber components. 2 years N/A
Paint (peeling**), plating (defective manufacture**), ceramic glass (thermal breakage only**), gaskets, insulation, and oven thermometer. 1 year N/A
Firebricks, vermiculite combustion chamber components, oven mitt, and cooking accessories. N/A N/A
All parts replaced under the warranty. 90 days N/A

 

Gas Wall Heater

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, negligence or accident during transportation are not covered by this warranty.

Description Parts Labour
Combustion chamber (welds only), burner, venting system and enameled parts 5 years N/A
Gas valve, pilot assembly (related parts) and ceramic glass (thermal
breakage only*
2 years N/A
Blowers, heat sensors, switches and gaskets 1 year N/A

 

Outdoor Wood Burning Fireplaces

Outdoor fireplaces come with a limited 6 months warranty from the date of purchase, against manufacturing defects. Our warranty does not cover damages caused by rust and/or excessive heat. The paint is not guaranteed. To preserve the appearance of your fireplace, paint it with a high-temperature stove or barbecue paint.

 

Product Registration: Warranty Registration | Drolet

Shipping Overview

Orders are processed 7 days a week and shipped Monday through Friday (excluding holidays). We strive to ship your orders as fast as possible; it is possible that your order may ship sooner than estimated. If you order two or more items, you may receive them in multiple boxes on different days because of varying shipping locations.
IMPORTANT: Please note that we cannot ship to a P.O. Box.
During the holidays, shipping delays are generally longer.

Standard Ground Carrier / Parcel shipments

Most parcel shipments will be expedited within 24 hours of open business hours and do not require signature upon delivery. We offer two shipping options standard and express. Standard shipping delays average between (3 to 5) business days, remote areas in North America rarely exceed (10) days. Express delays average (2 to 3) business days. We cannot guarantee express shipping delays, as this is a service provided by an outside transport service. Refunds are not eligible for expedited shipping delays due to acts of nature outside of our control. We use FedEx, UPS and Dicom depending on pick-up time and delivery location. We cannot guarantee which service provider will be used before an order is processed.
Because express delivery service involves air transport, some items cannot be shipped via this option. Items containing hazardous or regulated materials, or some very large or heavy items must be shipped to you via freight carrier.

Curbside Freight Shipments

Heating appliances ship via tractor trailer and are limited to a curbside delivery. Freight carriers are specially trained and equipped to handle over sized and fragile items safely and efficiently. Please refer to the steps below to know what to expect for the delivery service.

Step 1 – Within 24 hours after your order is shipped you will receive a confirmation email providing tracking information.

Step 2 – Once the shipment has arrived at your local freight terminal, transport will call you to schedule a delivery appointment. Appointments are made Mondays – Fridays and you are usually given a 4-hours window to expect delivery during business hours. It is important that the phone number provided when ordering is a working number to contact you.

Step 3 – Curb side delivery completion – The driver will arrive with a lift-gate truck (truck sizes vary) and will lower the appliance onto the ground at the edge of your driveway. Due to company policy the driver is not authorized to move it further. Curbside delivery service does not include set up or assembly of items or removal of packaging materials, nor does it include bringing the items inside the home.

Step 4 – Upon delivery, you will need to inspect and sign a Proof of Delivery Receipt for the shipment. Check for visible damage and if any damage is seen make sure that it is noted on the delivery receipt and take pictures of the damage. You have the right to refuse the delivery due to damage shown. For all transport damage issues please contact us immediately.

Address Changes

Addresses can be updated by contacting us via telephone (833) 419-1774, at no additional cost before the order has been shipped. Once the order has shipped the freight carrier will charge an additional fee to update the delivery address. This charge can be very expensive, make sure to verify the address when you receive your order confirmation. Shipping is unavailable to P.O. Boxes.

Items with no availability

If the item you need is unavailable, an estimated date of delivery will be communicated to you. You will be able to place your order and we will deliver your item at the date promised. If you order multiple items at the same time, they will be automatically grouped. Their delivery date will be the date of the item with the latest estimated ship date. If you wish to have some items delivered immediately, we recommend that you perform two separate transactions. This way, available items will be delivered immediately. Any out-of-stock item will be delivered later, at the date communicated to you.

Shipping damages

Drolet is responsible for covering shipping damage by providing the correct replacement parts to the customer at no charge. However, Drolet's liability is limited to shipping damage and will not cover any other damage such as costs incurred for installation being delayed or canceled. Claims related to shipping damage must be submitted within 30 days of the delivery date with according proof.

11 Reasons to Choose Topture

1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

4. Dedicated Customer Support: Our team of specialists are available to
assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
to ensure a safe and secure shopping experience.

8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!

Frequently Asked Questions

Where do you deliver to?

We offer free Curbside Delivery to all 48 lower states and for some products even Canada.

Do you ship internationally?

International Shipping

Yes, we offer international shipping for many of our products. Customers outside the US can request a personalized shipping quote by contacting us. Please be aware that any applicable taxes or customs fees will be the responsibility of the customer. Note that some items may be subject to shipping restrictions.

Shipping to Hawaii, Alaska, and Puerto Rico

We ship to Hawaii, Alaska, and Puerto Rico, although most items are subject to additional shipping fees. To obtain specific rates and prevent any restocking fees, please email us at contact@topture.com.

How long will it take for my items to arrive?

If your order is in stock, the following times apply:

Lead Time - 3-7 Business Days Depending on Product - Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.

Transit Time - Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.

For Pre-Order items you can find the expected back in stock date on the product page

Is there a warranty?

Yes, all products come with a manufacturer warranty.

Do you have a showroom?

We don’t have a showroom, which means we can bring you the lowest prices as we don’t need to worry about any extra costs!

Do you offer a price-matching service?

Yes, we do. To request a price match, email us a link to where you've found the lower price, including their shipping and tax.

More questions? See our full FAQ

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Product Overview

Among the most efficient systems on the market based on distributed energy, the Heat Commander is a central heating system that is both cutting-edge and accessible thanks to its innovative design and ease of use. EPA-certified, its 310,000 BTU capacity makes this furnace versatile and ideal for heating spaces up to 2,500 ft². The Heat Commander’s overall thermal power is notably much higher than most comparable systems.

Result of our victory in an international innovation competition, the Heat Commander is the very first wood furnace on the market to offer Dual Fire© technology with a two-stage electronic combustion control. Find peace of mind with self-regulated combustion that allows easy ignition. Its automated air supply and flame adjustment systems synchronize with your thermostat to offer additional safety, optimize comfort and reduce emissions with minimal maintenance.

Included: blower, thermostat, hot air plenum, combustion-state indicator light, automated combustion control, ash lip, ash lip, ash drawer, poker and scraper

Intuitive start mode for fast and clean ignition
▪ Optimized combustion for low creosote formation
▪ Uninterrupted heat with on-demand boost based on thermostatic demand
▪ Among the lowest burn rates on the market (firewood savings)
▪ Up to 10 hours burn time
▪ 3.6 ft³ firebox
▪ 21" logs (loading over depth and width)
▪ EPA certified
▪ Proudly made in Canada
▪ Limited lifetime warranty
▪ Air filters help filter dirt before distributing hot air in your installation in addition to protecting the blower. The use of filters is strongly recommended.
▪ The fresh air return adapter can be added to the blower box to increase the efficiency of your system. This option allows you to take fresh air from the rooms and bring it to the furnace to be heated and redistributed in these same rooms. It allows more even air circulation to increase comfort.

Options: Cold air return housing filter, triple hot air supply adapter kit, barometric damper, cardboard frame air filter with support, washable aluminum air filter with support, digital wall thermostat, metallic black stove paint, double wall pipe kit.

In the USA, get a 26% tax credit on your Drolet Heat Commander purchase
The first tax credit covers the cost of the appliance, chimney, air distribution ducts, labor for installation, and related material. Click here to download the manufacturer's certificate of qualification .

Any installation must be done according to the data and drawings detailed in the owner’s manual.

Efficiency Data Summary | US Tax Credit

RECOMMENDED AREA MAP BY CLIMATE ZONE 

Fuel type Dry cordwood (16" recommended)
Recommended heating area(10) 1,000 - 2,500 ft²
Overall firebox volume 3.6 ft³
Maximum burn time 10 h
Maximum input capacity (dry cordwood) 310,000 BTU
Nominal heat output at 15lb/ft³ fuel loading density 75,000 BTU
Minimum overall heat output rate 19,354 BTU/h (5.6 kW)
Maximum overall heat output rate 47,052 BTU/h (13.8 kW)
Minimum average overall efficiency (HHV) 76.6 %
Maximum average overall efficiency (LHV) 82 %
Minimum delivered heat output rate 13,297 BTU/h (3.9 kW)
Maximum delivered heat output rate 42,234 BTU/h (12.4 kW)
Minimum average delivered efficiency (HHV) 60.7 %
Optimum efficiency
83.2%
Optimum heat transfer efficiency 81 %
Average particulate emission rate 0.095 lb/mmBTU (0.041 g/MJ)
Average CO 8.78 lb/mmBTU (3.78 g/MJ)
Average electrical power consumption 330 W
Size Medium
High-efficiency certified appliance Yes, EPA 2020 approved
Certified according to applicable standards By an accredited laboratory (CAN/USA)
Premium quality blower included (CFM) Included
Blower (hp | speed | CFM) 1/3 | 1 | 1,135
Stainless-steel secondary-air system Yes
Flue outlet diameter 6"
Recommended chimney diameter 6"
Type of chimney CAN/ULC S629, UL 103 HT (2100 °F)
Overall dimension (Width) 27 3/4"
Overall dimension (Height) 63 1/2"
Overall dimension (Depth) 51 1/8"
Evacuation direction Horizontal
Distance-center of the flue outlet to the floor 37 1/8"
Distance-center of the flue outlet to the side unit 13 7/8"
Door type Single, glass with cast iron frame
Door opening size (Width) 13 3/4"
Door opening size (Height) 10"
Glass type Ceramic glass
Glass surface - W x H 12 3/8 x 10 1/8"
Baffle type C-Cast or equivalent
Firebox size (Width) 18 3/4"
Firebox size (Height) 16 1/8"
Firebox size (Depth) 22 1/2"
Maximum log length 21"
Log positioning Loading over width and over depth
Firebox lined with refractory bricks Yes
Steel thickness-top 1/4"
Steel thickness-body 3/16"
Filter - Dimensions (Width x Height x Depth) 15" x 20" x 1" (option)
Hot air plenum - Minimum height of the furnace with plenum 63 1/2"  for 69" ceiling | 73 1/4" to 88" for a ceiling of 78 1/4" to 93" and more
Hot air plenum - Height (minimum-maximum) 22 3/8" x 26 7/8"
Canadian Standard (safety) CAN/CSA B366.1
USA Standard (safety) UL 391
Canadian Standard (emissions) CSA B415.1-10
USA Standard (emissions) EPA
Warranty Limited lifetime
Shipping weight 758 lb (344 kg)

 

Clearances to combustibles in US*

Clearance - Sidewall 11"
Clearance - Base of the unit to ceiling** 69"
Clearance - Floor protection in front of the unit (from door opening) 16"
Clearance - Plenum | Ducts to the ceiling 5" du plénum | 1" des conduits
Clearance - Back wall of the blower box 14 1/4"
Clearance - Opposite side wall 24"
Clearance - Recommended distance for maintenance on option side 30"

 

*The information given on the certification label affixed to the appliance always overrides the information published in any other media (owner's manual, catalogs, flyers, magazines, and/or websites).

**Some appliances have been tested with a low ceiling. Before setting up your unit, refer to the installation manual.

1. Input value at 10 lb/ft³ fuel loading density and dry energy value of 8,600 BTU/lb.

2. Unless stated otherwise, measures were taken directly at the main power source and include all electrical components present in the appliance.

3. Optimum overall efficiency at a specific burn rate (LHV).

4. Based on delivered heat output.

5. This appliance is officially tested and certified by an independent agency.

6. Delivered: Remotely provided to other rooms through ducting at 10 lb/ft³ fuel loading density over one total burn cycle.

7. Overall: Radiated and delivered heat together at 10 lb/ft³ fuel loading density over one total burn cycle.

8. Efficiency based on delivered heat when allowing cycling from high to low burn to simulate thermostat demand. LHV % is based on the manufacturer’s estimation.

9. Lower the Heating Value of the fuel.

10. Higher Heating Value of the fuel.

11. Efficiency based on radiated and delivered heat when allowing cycling from high to low burn to simulate thermostat demand.

12. Recommended heating area and maximum burn time may vary subject to location in the home, chimney draft, heat loss factors, climate, fuel type, and other variables. The recommended heating area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact on making heat circulation optimum.

13. Carbon Monoxyde. Based on overall heat output at 10 lb/ft³ fuel loading density.

 

WARNING California's Proposition 65 

Drolet Logo

 

About the Brand

In 1988, Drolet was a pioneer in the development of low-emission products. The HT-2000 is the first EPA / CSA-certified appliance and has literally become a legend in the wood-burning world! Over the next few years, a whole series of "HT" products were developed and met with huge success.

Over the years, environmental standards have been tightened more and more to reduce the emissions of fine particles caused by the combustion of wood-burning appliances. Just as innovative as in its beginnings, Drolet is ahead of this wave of change and successfully re-certifies its appliances long before the deadline. It was these changes in standards that led to the creation of the HT-3000, which succeeded the legendary HT-2000.

Synonymous with robustness, reliability, and safety, Drolet's DNA solidifies over time. The new generations can benefit from the same quality as that established by the know-how of F.X. Drolet and his team back in the day. Proudly Canadian, the manufacture of Drolet appliances is now in Saint-Augustin-de-Desmaures, near Quebec City, in a state-of-the-art factory.

Drolet Limited Lifetime Warranty

The warranty of the manufacturer extends only to the original retail purchaser and is not transferable. This warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to your DROLET dealer. 

This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the use of unauthorized or other than original parts voids this warranty. An authorized qualified technician must perform the installation in accordance with the instructions supplied with this product and all local and national building codes. Any service call related to an improper installation is not covered by this warranty.

The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. Transportation fees to ship the product back to the purchaser will be paid by the manufacturer. Repair work covered by the warranty, executed at the purchaser’s domicile by an authorized qualified technician requires the prior approval of the manufacturer. All parts and labour costs covered by this warranty are limited according (*Subject to limitations) to each table per unit below.

The manufacturer, at its discretion, may decide to repair or replace any part or unit after inspection and investigation of the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of any warranted but defective parts. The manufacturer shall, in no event, be responsible for any uncommon, indirect, consequential damages of any nature, which are in excess of the original purchase price of the product.

Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must not exceed the wholesale price of the replacement part. Shall your unit or a components be defective, contact immediately your DROLET dealer. To accelerate processing of your warranty claim, make sure to have on hand the following information:

• Your name, address and telephone number;
• Bill of sale and dealer’s name;
• Installation configuration;
• Serial number and model name as indicated on the nameplate fixed to the back of your unit;
• Nature of the defect and any relevant information.

Before shipping your unit or defective component to our plant, you must obtain an Authorization Number from your DROLET dealer. Any merchandise shipped to our plant without authorization will be refused automatically and returned to sender.

*Pictures required.

 

Wood Stoves and Inserts

This warranty applies to normal residential use only. This warranty is void if the unit is used to burn material other than cordwood (for which the unit is not certified by EPA) and void if not operated according to the owner's manual. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure. 

Description Parts Labour
Combustion chamber (welds only) and cast iron door frame. Lifetime 3 years
Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), plating (defective manufacture*), and convector air-mate. 5 years 3 years
Removable stainless steel combustion chamber components, secondary air tubes*, deflectors, and supports. 5 years N/A
Glass retainers, handle assembly, and air control mechanism. 3 years 1 year
Carbon steel combustion chamber components, vermiculite, C-Cast or equivalent baffle*. 2 years N/A
Standard blower, heat sensors, switches, rheostat, wiring, and other controls. 1 year 1 year
Optional blower, paint (peeling*), ceramic glass (thermal breakage only*), ceramic fibre blankets, gaskets, insulation, and other options. 1 year N/A
Firebricks. N/A N/A
All parts replaced under the warranty. 90 days N/A

 

Pellets Stove

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or
under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact in making heat circulation optimum. 

Description Parts Labour
Combustion chamber (welds only*), heat exchanger (welds only*), and cast iron door frame. Lifetime 3 years
Surrounds, heat shields, ash drawer, legs, pedestal, trims (aluminum extrusions), and plating (defective manufacture*). 5 years 3 years
Removable stainless steel components, burn pot, deflectors, and supports. 3 years N/A
Glass retainers, handle assembly, cleaning rod, air control mechanism, and auger. 3 years 1 year
Blowers, auger motor, PC board, igniter, heat sensors, switches, wiring, rheostat, and other controls. 1 year 1 year
Ceramic glass (thermal breakage only*), paint (peeling*), gaskets, insulation, ceramic fibre blankets, ceramic logs*, masonry-like panels* and other options. 1 year N/A
All parts replaced under the warranty. 90 days N/A


Wood Furnaces

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or
under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact in making heat circulation optimum.

Description Parts Labour
Combustion chamber (welds only) and cast iron door frame. Lifetime 3 years
Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), plating (defective manufacture*), and convector air-mate. 5 years 3 years
Removable stainless steel combustion chamber components, secondary air tubes*, deflectors, and supports. 5 years N/A
Glass retainers, handle assembly, and air control mechanism. 3 years 1 year
Carbon steel combustion chamber components, vermiculite baffle*, and C-Cast baffle*. 2 years N/A
Standard blower, heat sensors, switches, rheostat, wiring, and other controls. 1 year 1 year
Optional blower, paint (peeling*), ceramic glass (thermal breakage only*), ceramic fibre blankets, gaskets, insulation, and other options. 1 year N/A
Firebricks. N/A N/A
All parts replaced under the warranty. 90 days N/A

 

Cooking Stoves

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or underestimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure.

Description Parts Labour
Combustion chamber (welds only) and cast iron door frame. Lifetime N/A
Surrounds, ash drawer, trims (extrusions), and convector air-mate. 5 years N/A
Removable stainless steel combustion chamber components, deflectors, and supports. 5 years N/A
Glass retainers, handle assembly, and air control mechanism. 3 years N/A
Carbon steel combustion chamber components. 2 years N/A
Paint (peeling**), plating (defective manufacture**), ceramic glass (thermal breakage only**), gaskets, insulation, and oven thermometer. 1 year N/A
Firebricks, vermiculite combustion chamber components, oven mitt, and cooking accessories. N/A N/A
All parts replaced under the warranty. 90 days N/A

 

Gas Wall Heater

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, negligence or accident during transportation are not covered by this warranty.

Description Parts Labour
Combustion chamber (welds only), burner, venting system and enameled parts 5 years N/A
Gas valve, pilot assembly (related parts) and ceramic glass (thermal
breakage only*
2 years N/A
Blowers, heat sensors, switches and gaskets 1 year N/A

 

Outdoor Wood Burning Fireplaces

Outdoor fireplaces come with a limited 6 months warranty from the date of purchase, against manufacturing defects. Our warranty does not cover damages caused by rust and/or excessive heat. The paint is not guaranteed. To preserve the appearance of your fireplace, paint it with a high-temperature stove or barbecue paint.

 

Product Registration: Warranty Registration | Drolet

Shipping Overview

Orders are processed 7 days a week and shipped Monday through Friday (excluding holidays). We strive to ship your orders as fast as possible; it is possible that your order may ship sooner than estimated. If you order two or more items, you may receive them in multiple boxes on different days because of varying shipping locations.
IMPORTANT: Please note that we cannot ship to a P.O. Box.
During the holidays, shipping delays are generally longer.

Standard Ground Carrier / Parcel shipments

Most parcel shipments will be expedited within 24 hours of open business hours and do not require signature upon delivery. We offer two shipping options standard and express. Standard shipping delays average between (3 to 5) business days, remote areas in North America rarely exceed (10) days. Express delays average (2 to 3) business days. We cannot guarantee express shipping delays, as this is a service provided by an outside transport service. Refunds are not eligible for expedited shipping delays due to acts of nature outside of our control. We use FedEx, UPS and Dicom depending on pick-up time and delivery location. We cannot guarantee which service provider will be used before an order is processed.
Because express delivery service involves air transport, some items cannot be shipped via this option. Items containing hazardous or regulated materials, or some very large or heavy items must be shipped to you via freight carrier.

Curbside Freight Shipments

Heating appliances ship via tractor trailer and are limited to a curbside delivery. Freight carriers are specially trained and equipped to handle over sized and fragile items safely and efficiently. Please refer to the steps below to know what to expect for the delivery service.

Step 1 – Within 24 hours after your order is shipped you will receive a confirmation email providing tracking information.

Step 2 – Once the shipment has arrived at your local freight terminal, transport will call you to schedule a delivery appointment. Appointments are made Mondays – Fridays and you are usually given a 4-hours window to expect delivery during business hours. It is important that the phone number provided when ordering is a working number to contact you.

Step 3 – Curb side delivery completion – The driver will arrive with a lift-gate truck (truck sizes vary) and will lower the appliance onto the ground at the edge of your driveway. Due to company policy the driver is not authorized to move it further. Curbside delivery service does not include set up or assembly of items or removal of packaging materials, nor does it include bringing the items inside the home.

Step 4 – Upon delivery, you will need to inspect and sign a Proof of Delivery Receipt for the shipment. Check for visible damage and if any damage is seen make sure that it is noted on the delivery receipt and take pictures of the damage. You have the right to refuse the delivery due to damage shown. For all transport damage issues please contact us immediately.

Address Changes

Addresses can be updated by contacting us via telephone (833) 419-1774, at no additional cost before the order has been shipped. Once the order has shipped the freight carrier will charge an additional fee to update the delivery address. This charge can be very expensive, make sure to verify the address when you receive your order confirmation. Shipping is unavailable to P.O. Boxes.

Items with no availability

If the item you need is unavailable, an estimated date of delivery will be communicated to you. You will be able to place your order and we will deliver your item at the date promised. If you order multiple items at the same time, they will be automatically grouped. Their delivery date will be the date of the item with the latest estimated ship date. If you wish to have some items delivered immediately, we recommend that you perform two separate transactions. This way, available items will be delivered immediately. Any out-of-stock item will be delivered later, at the date communicated to you.

Shipping damages

Drolet is responsible for covering shipping damage by providing the correct replacement parts to the customer at no charge. However, Drolet's liability is limited to shipping damage and will not cover any other damage such as costs incurred for installation being delayed or canceled. Claims related to shipping damage must be submitted within 30 days of the delivery date with according proof.

11 Reasons to Choose Topture

1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

4. Dedicated Customer Support: Our team of specialists are available to
assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
to ensure a safe and secure shopping experience.

8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!