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SunRay Charleston HL400TN | 4-Person Indoor Traditional Sauna

SKU HL400TN
Original price $3,796.00 - Original price $3,796.00
Original price $3,796.00
$5,694.00
$5,694.00 - $5,694.00
Current price $5,694.00
Availability:
in stock, ready to be shipped
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SunRay Charleston HL400TN | 4-Person Indoor Traditional Sauna

The Charleston 4-person indoor traditional sauna allows you to bring friends and family together to relax and enjoy an intense sauna experience in the comfort of your own home. The Charleston includes a 6.0 kW Harvia electric heater. Harvia heaters are world-renowned for providing high-quality electric sauna heaters that produce temperatures up to 180 degrees. The 2-tiered double bench seating provides room for 4 people to sit comfortably or 2 people to lie down in the sauna. A water cask and spoon are included so you can add water to the heater stones to provide humidity and steam for more intense heat. Standard features also include a thermo-hygrometer for displaying the humidity level, interior dome lighting, a ventilation system, and a cabin constructed of natural Canadian Hemlock wood for a durable yet naturally appealing decor.

Exterior Product Dimensions 71" x 63" x 80"
Interior Product Dimensions 67" x 59" x 72"
Weight 510 lb.

Features

Application Indoors
Maximum Capacity 4
Primary Material Wood
Wood Species Canadian Hemlock
Heater Type 6.0 kW Harvia Heater
Number of Heaters 1
Adjustable Temperature Yes
Outlet Requires 30 amp dedicated power outlet
Wattage
6000
Power Requirement 220V, 50/60HZ
Certification ETL Safety Certified
Other Features
  • Ergonomic Backrest
  • Tempered Glass
  • Ventilation System
  • 2 Tiered Bench Seating
  • Cask and Spoon 
  • Hygrometer/Sand Timer
  • Upgraded Door Handle
Number of Units Included 1

 

 7-Year Warranty Against defects in materials and workmanship (Covers the structure of the sauna)
18 Months Radio and other electronic parts

*To receive the warranty, the warranty registration card must be filled out completely and returned within (90) days of sauna purchase. 

Assembly

Adult Assembly Required Yes

WARNING California's Proposition 65 

SunRay Saunas Logo

SunRay Saunas provide a safe and effective way to improve your health by reducing stress, eliminating fatigue and removing harmful toxins from the body. SunRay Saunas use state-of-the-art infrared heating technology to bring you smooth evenly dispersed heat that increases blood circulation in the body, which in turn helps improve relaxation, reduces stress and improves overall body function.

SunRay Saunas carry a 7-Year Warranty against defects in materials and workmanship. For warranty claims, please complete and detach the warranty registration card below and send it along with a valid sales receipt to the warranty claims department address below. You can also contact our warranty claim department at warranty@sunraysaunas.com.

The 7-Year SunRay Warranty covers the entire structure of the sauna including the heating elements. The radio is covered by a limited 1-Year Warranty. If the warranty claims department determines that the sauna must be returned, it must be returned with a receipt showing date of purchase, purchase price, and the dealer from which the sauna was purchased. No warranty claim will be honored without a receipt.

Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product. Improper use or installation or damage resulting from acts of nature is not covered under the sauna warranty. No other warranties expressed or implied shall be in effect in lieu of the 7-Year Warranty and no responsibility is assumed for present or future damage due to misuse. SunRay indoor saunas are intended for INDOOR USE. Use of SunRay Saunas outside void the warranty.

Do not use lacquers, paints or abrasive cleaners on the sauna. Do not place the sauna on non-approved surfaces or in outdoor applications. Surface cracks are not considered defects in material or workmanship, as they are considered normal characteristics of all wood."

SUNRAY SAUNAS
Attn: Claims Department
2113 North Hamilton Street
Suite B
Richmond VA 23230

WARRANTY REGISTRATION FORM

FREE & FAST SHIPPING SAVE Hundreds Today with Free Shipping on All Orders. We Ship to ALL 48 Lower States (We do not ship to Puerto Rico, Hawaii, Alaska)

Lead Time - 3-7 Business Days Depending on Product
 - Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.

Transit Time
 - Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.

Our Shipping Partners: FedEx, UPS, Freight Club (among others)

Shipping Partners
We partner with the most reliable freight companies in the USA to ensure your order arrives safe and in a timely manner.

Your Item will ship from warehouses all across the United States to ensure fast and efficient delivery times for our customers.

If there are any delays regarding your product shipment, we will let you know in advance. 

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. (please allow a few hours for this to come through in some cases) This means that we have received your order in our system and pre-authorized your credit card for the purchase. 

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. 

If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at contact@topture.com

No Shipping outside the USA. (Some exceptions apply - if the website permits you to check out and enter your shipping address, you will receive your order. Some products in particular are available in Canada).

Shipping Options

Our base "Curb-side" Pickup shipping is always completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order.

Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area. 

Double-Check Your Address

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct
abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. 
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase or not reachable by an 18-wheeler for heavy items without making an indication of that at the point of purchase.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrived damaged please send photos of damage, box and SKU, along with a brief description of the damage to contact@topture.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.

11 Reasons to Choose Topture

1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

4. Dedicated Customer Support: Our team of specialists are available to
assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
to ensure a safe and secure shopping experience.

8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!

Frequently Asked Questions

Where do you deliver to?

We offer free Curbside Delivery to all 48 lower states and for some products even Canada.

Do you ship internationally?

International Shipping

Yes, we offer international shipping for many of our products. Customers outside the US can request a personalized shipping quote by contacting us. Please be aware that any applicable taxes or customs fees will be the responsibility of the customer. Note that some items may be subject to shipping restrictions.

Shipping to Hawaii, Alaska, and Puerto Rico

We ship to Hawaii, Alaska, and Puerto Rico, although most items are subject to additional shipping fees. To obtain specific rates and prevent any restocking fees, please email us at contact@topture.com.

How long will it take for my items to arrive?

If your order is in stock, the following times apply:

Lead Time - 3-7 Business Days Depending on Product - Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.

Transit Time - Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.

For Pre-Order items you can find the expected back in stock date on the product page

Is there a warranty?

Yes, all products come with a manufacturer warranty.

Do you have a showroom?

We don’t have a showroom, which means we can bring you the lowest prices as we don’t need to worry about any extra costs!

Do you offer a price-matching service?

Yes, we do. To request a price match, email us a link to where you've found the lower price, including their shipping and tax.

More questions? See our full FAQ

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The Charleston 4-person indoor traditional sauna allows you to bring friends and family together to relax and enjoy an intense sauna experience in the comfort of your own home. The Charleston includes a 6.0 kW Harvia electric heater. Harvia heaters are world-renowned for providing high-quality electric sauna heaters that produce temperatures up to 180 degrees. The 2-tiered double bench seating provides room for 4 people to sit comfortably or 2 people to lie down in the sauna. A water cask and spoon are included so you can add water to the heater stones to provide humidity and steam for more intense heat. Standard features also include a thermo-hygrometer for displaying the humidity level, interior dome lighting, a ventilation system, and a cabin constructed of natural Canadian Hemlock wood for a durable yet naturally appealing decor.

Exterior Product Dimensions 71" x 63" x 80"
Interior Product Dimensions 67" x 59" x 72"
Weight 510 lb.

Features

Application Indoors
Maximum Capacity 4
Primary Material Wood
Wood Species Canadian Hemlock
Heater Type 6.0 kW Harvia Heater
Number of Heaters 1
Adjustable Temperature Yes
Outlet Requires 30 amp dedicated power outlet
Wattage
6000
Power Requirement 220V, 50/60HZ
Certification ETL Safety Certified
Other Features
  • Ergonomic Backrest
  • Tempered Glass
  • Ventilation System
  • 2 Tiered Bench Seating
  • Cask and Spoon 
  • Hygrometer/Sand Timer
  • Upgraded Door Handle
Number of Units Included 1

 

 7-Year Warranty Against defects in materials and workmanship (Covers the structure of the sauna)
18 Months Radio and other electronic parts

*To receive the warranty, the warranty registration card must be filled out completely and returned within (90) days of sauna purchase. 

Assembly

Adult Assembly Required Yes

WARNING California's Proposition 65 

SunRay Saunas Logo

SunRay Saunas provide a safe and effective way to improve your health by reducing stress, eliminating fatigue and removing harmful toxins from the body. SunRay Saunas use state-of-the-art infrared heating technology to bring you smooth evenly dispersed heat that increases blood circulation in the body, which in turn helps improve relaxation, reduces stress and improves overall body function.

SunRay Saunas carry a 7-Year Warranty against defects in materials and workmanship. For warranty claims, please complete and detach the warranty registration card below and send it along with a valid sales receipt to the warranty claims department address below. You can also contact our warranty claim department at warranty@sunraysaunas.com.

The 7-Year SunRay Warranty covers the entire structure of the sauna including the heating elements. The radio is covered by a limited 1-Year Warranty. If the warranty claims department determines that the sauna must be returned, it must be returned with a receipt showing date of purchase, purchase price, and the dealer from which the sauna was purchased. No warranty claim will be honored without a receipt.

Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product. Improper use or installation or damage resulting from acts of nature is not covered under the sauna warranty. No other warranties expressed or implied shall be in effect in lieu of the 7-Year Warranty and no responsibility is assumed for present or future damage due to misuse. SunRay indoor saunas are intended for INDOOR USE. Use of SunRay Saunas outside void the warranty.

Do not use lacquers, paints or abrasive cleaners on the sauna. Do not place the sauna on non-approved surfaces or in outdoor applications. Surface cracks are not considered defects in material or workmanship, as they are considered normal characteristics of all wood."

SUNRAY SAUNAS
Attn: Claims Department
2113 North Hamilton Street
Suite B
Richmond VA 23230

WARRANTY REGISTRATION FORM

FREE & FAST SHIPPING SAVE Hundreds Today with Free Shipping on All Orders. We Ship to ALL 48 Lower States (We do not ship to Puerto Rico, Hawaii, Alaska)

Lead Time - 3-7 Business Days Depending on Product
 - Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.

Transit Time
 - Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.

Our Shipping Partners: FedEx, UPS, Freight Club (among others)

Shipping Partners
We partner with the most reliable freight companies in the USA to ensure your order arrives safe and in a timely manner.

Your Item will ship from warehouses all across the United States to ensure fast and efficient delivery times for our customers.

If there are any delays regarding your product shipment, we will let you know in advance. 

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. (please allow a few hours for this to come through in some cases) This means that we have received your order in our system and pre-authorized your credit card for the purchase. 

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. 

If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at contact@topture.com

No Shipping outside the USA. (Some exceptions apply - if the website permits you to check out and enter your shipping address, you will receive your order. Some products in particular are available in Canada).

Shipping Options

Our base "Curb-side" Pickup shipping is always completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order.

Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area. 

Double-Check Your Address

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct
abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. 
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase or not reachable by an 18-wheeler for heavy items without making an indication of that at the point of purchase.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrived damaged please send photos of damage, box and SKU, along with a brief description of the damage to contact@topture.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.

11 Reasons to Choose Topture

1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

4. Dedicated Customer Support: Our team of specialists are available to
assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
to ensure a safe and secure shopping experience.

8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!