Drolet Heat Commander Wood Furnace | DF02003
This Item is Currently on Backorder
Units are allocated on a first-come, first-served basis. Reserve the next available one for you with a pre-order. No ETA yet
This Item is Currently on Backorder
Units are allocated on a first-come, first-served basis. Reserve the next available one for you with a pre-order. No ETA yet
Among the most efficient systems on the market based on distributed energy, the Heat Commander is a central heating system that is both cutting-edge and accessible thanks to its innovative design and ease of use. EPA-certified, its 310,000 BTU capacity makes this furnace versatile and ideal for heating spaces up to 2,500 ft². The Heat Commander’s overall thermal power is notably much higher than most comparable systems.
Result of our victory in an international innovation competition, the Heat Commander is the very first wood furnace on the market to offer Dual Fire© technology with a two-stage electronic combustion control. Find peace of mind with self-regulated combustion that allows easy ignition. Its automated air supply and flame adjustment systems synchronize with your thermostat to offer additional safety, optimize comfort and reduce emissions with minimal maintenance.
Included: blower, thermostat, hot air plenum, combustion-state indicator light, automated combustion control, ash lip, ash lip, ash drawer, poker and scraper
▪Intuitive start mode for fast and clean ignition
▪ Optimized combustion for low creosote formation
▪ Uninterrupted heat with on-demand boost based on thermostatic demand
▪ Among the lowest burn rates on the market (firewood savings)
▪ Up to 10 hours burn time
▪ 3.6 ft³ firebox
▪ 21" logs (loading over depth and width)
▪ EPA certified
▪ Proudly made in Canada
▪ Limited lifetime warranty
▪ Air filters help filter dirt before distributing hot air in your installation in addition to protecting the blower. The use of filters is strongly recommended.
▪ The fresh air return adapter can be added to the blower box to increase the efficiency of your system. This option allows you to take fresh air from the rooms and bring it to the furnace to be heated and redistributed in these same rooms. It allows more even air circulation to increase comfort.
Options: Cold air return housing filter, triple hot air supply adapter kit, barometric damper, cardboard frame air filter with support, washable aluminum air filter with support, digital wall thermostat, metallic black stove paint, double wall pipe kit.
In the USA, get a 26% tax credit on your Drolet Heat Commander purchase
The first tax credit covers the cost of the appliance, chimney, air distribution ducts, labor for installation, and related material. Click here to download the manufacturer's certificate of qualification .
Any installation must be done according to the data and drawings detailed in the owner’s manual.
Efficiency Data Summary | US Tax Credit
RECOMMENDED AREA MAP BY CLIMATE ZONE
Fuel type | Dry cordwood (16" recommended) |
Recommended heating area(10) | 1,000 - 2,500 ft² |
Overall firebox volume | 3.6 ft³ |
Maximum burn time | 10 h |
Maximum input capacity (dry cordwood) | 310,000 BTU |
Nominal heat output at 15lb/ft³ fuel loading density | 75,000 BTU |
Minimum overall heat output rate | 19,354 BTU/h (5.6 kW) |
Maximum overall heat output rate | 47,052 BTU/h (13.8 kW) |
Minimum average overall efficiency (HHV) | 76.6 % |
Maximum average overall efficiency (LHV) | 82 % |
Minimum delivered heat output rate | 13,297 BTU/h (3.9 kW) |
Maximum delivered heat output rate | 42,234 BTU/h (12.4 kW) |
Minimum average delivered efficiency (HHV) | 60.7 % |
Optimum efficiency |
83.2% |
Optimum heat transfer efficiency | 81 % |
Average particulate emission rate | 0.095 lb/mmBTU (0.041 g/MJ) |
Average CO | 8.78 lb/mmBTU (3.78 g/MJ) |
Average electrical power consumption | 330 W |
Size | Medium |
High-efficiency certified appliance | Yes, EPA 2020 approved |
Certified according to applicable standards | By an accredited laboratory (CAN/USA) |
Premium quality blower included (CFM) | Included |
Blower (hp | speed | CFM) | 1/3 | 1 | 1,135 |
Stainless-steel secondary-air system | Yes |
Flue outlet diameter | 6" |
Recommended chimney diameter | 6" |
Type of chimney | CAN/ULC S629, UL 103 HT (2100 °F) |
Overall dimension (Width) | 27 3/4" |
Overall dimension (Height) | 63 1/2" |
Overall dimension (Depth) | 51 1/8" |
Evacuation direction |
Horizontal |
Distance-center of the flue outlet to the floor | 37 1/8" |
Distance-center of the flue outlet to the side unit | 13 7/8" |
Door type | Single, glass with cast iron frame |
Door opening size (Width) | 13 3/4" |
Door opening size (Height) | 10" |
Glass type | Ceramic glass |
Glass surface - W x H | 12 3/8 x 10 1/8" |
Baffle type | C-Cast or equivalent |
Firebox size (Width) | 18 3/4" |
Firebox size (Height) | 16 1/8" |
Firebox size (Depth) | 22 1/2" |
Maximum log length | 21" |
Log positioning | Loading over width and over depth |
Firebox lined with refractory bricks | Yes |
Steel thickness-top | 1/4" |
Steel thickness-body | 3/16" |
Filter - Dimensions (Width x Height x Depth) | 15" x 20" x 1" (option) |
Hot air plenum - Minimum height of the furnace with plenum | 63 1/2" for 69" ceiling | 73 1/4" to 88" for a ceiling of 78 1/4" to 93" and more |
Hot air plenum - Height (minimum-maximum) | 22 3/8" x 26 7/8" |
Canadian Standard (safety) | CAN/CSA B366.1 |
USA Standard (safety) | UL 391 |
Canadian Standard (emissions) | CSA B415.1-10 |
USA Standard (emissions) | EPA |
Warranty | Limited lifetime |
Shipping weight | 758 lb (344 kg) |
Clearances to combustibles in US*
Clearance - Sidewall | 11" |
Clearance - Base of the unit to ceiling** | 69" |
Clearance - Floor protection in front of the unit (from door opening) | 16" |
Clearance - Plenum | Ducts to the ceiling | 5" du plénum | 1" des conduits |
Clearance - Back wall of the blower box | 14 1/4" |
Clearance - Opposite side wall | 24" |
Clearance - Recommended distance for maintenance on option side | 30" |
*The information given on the certification label affixed to the appliance always overrides the information published in any other media (owner's manual, catalogs, flyers, magazines, and/or websites).
**Some appliances have been tested with a low ceiling. Before setting up your unit, refer to the installation manual.
1. Input value at 10 lb/ft³ fuel loading density and dry energy value of 8,600 BTU/lb.
2. Unless stated otherwise, measures were taken directly at the main power source and include all electrical components present in the appliance.
3. Optimum overall efficiency at a specific burn rate (LHV).
4. Based on delivered heat output.
5. This appliance is officially tested and certified by an independent agency.
6. Delivered: Remotely provided to other rooms through ducting at 10 lb/ft³ fuel loading density over one total burn cycle.
7. Overall: Radiated and delivered heat together at 10 lb/ft³ fuel loading density over one total burn cycle.
8. Efficiency based on delivered heat when allowing cycling from high to low burn to simulate thermostat demand. LHV % is based on the manufacturer’s estimation.
9. Lower the Heating Value of the fuel.
10. Higher Heating Value of the fuel.
11. Efficiency based on radiated and delivered heat when allowing cycling from high to low burn to simulate thermostat demand.
12. Recommended heating area and maximum burn time may vary subject to location in the home, chimney draft, heat loss factors, climate, fuel type, and other variables. The recommended heating area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact on making heat circulation optimum.
13. Carbon Monoxyde. Based on overall heat output at 10 lb/ft³ fuel loading density.
WARNING California's Proposition 65
About the Brand
In 1988, Drolet was a pioneer in the development of low-emission products. The HT-2000 is the first EPA / CSA-certified appliance and has literally become a legend in the wood-burning world! Over the next few years, a whole series of "HT" products were developed and met with huge success.
Over the years, environmental standards have been tightened more and more to reduce the emissions of fine particles caused by the combustion of wood-burning appliances. Just as innovative as in its beginnings, Drolet is ahead of this wave of change and successfully re-certifies its appliances long before the deadline. It was these changes in standards that led to the creation of the HT-3000, which succeeded the legendary HT-2000.
Synonymous with robustness, reliability, and safety, Drolet's DNA solidifies over time. The new generations can benefit from the same quality as that established by the know-how of F.X. Drolet and his team back in the day. Proudly Canadian, the manufacture of Drolet appliances is now in Saint-Augustin-de-Desmaures, near Quebec City, in a state-of-the-art factory.
The warranty of the manufacturer extends only to the original retail purchaser and is not transferable. This warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to your DROLET dealer.
This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the use of unauthorized or other than original parts voids this warranty. An authorized qualified technician must perform the installation in accordance with the instructions supplied with this product and all local and national building codes. Any service call related to an improper installation is not covered by this warranty.
The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. Transportation fees to ship the product back to the purchaser will be paid by the manufacturer. Repair work covered by the warranty, executed at the purchaser’s domicile by an authorized qualified technician requires the prior approval of the manufacturer. All parts and labour costs covered by this warranty are limited according (*Subject to limitations) to each table per unit below.
The manufacturer, at its discretion, may decide to repair or replace any part or unit after inspection and investigation of the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of any warranted but defective parts. The manufacturer shall, in no event, be responsible for any uncommon, indirect, consequential damages of any nature, which are in excess of the original purchase price of the product.
Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must not exceed the wholesale price of the replacement part. Shall your unit or a components be defective, contact immediately your DROLET dealer. To accelerate processing of your warranty claim, make sure to have on hand the following information:
• Your name, address and telephone number;
• Bill of sale and dealer’s name;
• Installation configuration;
• Serial number and model name as indicated on the nameplate fixed to the back of your unit;
• Nature of the defect and any relevant information.
Before shipping your unit or defective component to our plant, you must obtain an Authorization Number from your DROLET dealer. Any merchandise shipped to our plant without authorization will be refused automatically and returned to sender.
*Pictures required.
This warranty applies to normal residential use only. This warranty is void if the unit is used to burn material other than cordwood (for which the unit is not certified by EPA) and void if not operated according to the owner's manual. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure.
Description | Parts | Labour |
---|---|---|
Combustion chamber (welds only) and cast iron door frame. | Lifetime | 3 years |
Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), plating (defective manufacture*), and convector air-mate. | 5 years | 3 years |
Removable stainless steel combustion chamber components, secondary air tubes*, deflectors, and supports. | 5 years | N/A |
Glass retainers, handle assembly, and air control mechanism. | 3 years | 1 year |
Carbon steel combustion chamber components, vermiculite, C-Cast or equivalent baffle*. | 2 years | N/A |
Standard blower, heat sensors, switches, rheostat, wiring, and other controls. | 1 year | 1 year |
Optional blower, paint (peeling*), ceramic glass (thermal breakage only*), ceramic fibre blankets, gaskets, insulation, and other options. | 1 year | N/A |
Firebricks. | N/A | N/A |
All parts replaced under the warranty. | 90 days | N/A |
This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or
under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact in making heat circulation optimum.
Description | Parts | Labour |
---|---|---|
Combustion chamber (welds only*), heat exchanger (welds only*), and cast iron door frame. | Lifetime | 3 years |
Surrounds, heat shields, ash drawer, legs, pedestal, trims (aluminum extrusions), and plating (defective manufacture*). | 5 years | 3 years |
Removable stainless steel components, burn pot, deflectors, and supports. | 3 years | N/A |
Glass retainers, handle assembly, cleaning rod, air control mechanism, and auger. | 3 years | 1 year |
Blowers, auger motor, PC board, igniter, heat sensors, switches, wiring, rheostat, and other controls. | 1 year | 1 year |
Ceramic glass (thermal breakage only*), paint (peeling*), gaskets, insulation, ceramic fibre blankets, ceramic logs*, masonry-like panels* and other options. | 1 year | N/A |
All parts replaced under the warranty. | 90 days | N/A |
This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or
under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact in making heat circulation optimum.
Description | Parts | Labour |
---|---|---|
Combustion chamber (welds only) and cast iron door frame. | Lifetime | 3 years |
Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), plating (defective manufacture*), and convector air-mate. | 5 years | 3 years |
Removable stainless steel combustion chamber components, secondary air tubes*, deflectors, and supports. | 5 years | N/A |
Glass retainers, handle assembly, and air control mechanism. | 3 years | 1 year |
Carbon steel combustion chamber components, vermiculite baffle*, and C-Cast baffle*. | 2 years | N/A |
Standard blower, heat sensors, switches, rheostat, wiring, and other controls. | 1 year | 1 year |
Optional blower, paint (peeling*), ceramic glass (thermal breakage only*), ceramic fibre blankets, gaskets, insulation, and other options. | 1 year | N/A |
Firebricks. | N/A | N/A |
All parts replaced under the warranty. | 90 days | N/A |
This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or underestimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure.
Description | Parts | Labour |
---|---|---|
Combustion chamber (welds only) and cast iron door frame. | Lifetime | N/A |
Surrounds, ash drawer, trims (extrusions), and convector air-mate. | 5 years | N/A |
Removable stainless steel combustion chamber components, deflectors, and supports. | 5 years | N/A |
Glass retainers, handle assembly, and air control mechanism. | 3 years | N/A |
Carbon steel combustion chamber components. | 2 years | N/A |
Paint (peeling**), plating (defective manufacture**), ceramic glass (thermal breakage only**), gaskets, insulation, and oven thermometer. | 1 year | N/A |
Firebricks, vermiculite combustion chamber components, oven mitt, and cooking accessories. | N/A | N/A |
All parts replaced under the warranty. | 90 days | N/A |
This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, negligence or accident during transportation are not covered by this warranty.
Description | Parts | Labour |
---|---|---|
Combustion chamber (welds only), burner, venting system and enameled parts | 5 years | N/A |
Gas valve, pilot assembly (related parts) and ceramic glass (thermal breakage only* |
2 years | N/A |
Blowers, heat sensors, switches and gaskets | 1 year | N/A |
Outdoor fireplaces come with a limited 6 months warranty from the date of purchase, against manufacturing defects. Our warranty does not cover damages caused by rust and/or excessive heat. The paint is not guaranteed. To preserve the appearance of your fireplace, paint it with a high-temperature stove or barbecue paint.
Product Registration: Warranty Registration | Drolet
Orders are processed 7 days a week and shipped Monday through Friday (excluding holidays). We strive to ship your orders as fast as possible; it is possible that your order may ship sooner than estimated. If you order two or more items, you may receive them in multiple boxes on different days because of varying shipping locations.
IMPORTANT: Please note that we cannot ship to a P.O. Box.
During the holidays, shipping delays are generally longer.
Most parcel shipments will be expedited within 24 hours of open business hours and do not require signature upon delivery. We offer two shipping options standard and express. Standard shipping delays average between (3 to 5) business days, remote areas in North America rarely exceed (10) days. Express delays average (2 to 3) business days. We cannot guarantee express shipping delays, as this is a service provided by an outside transport service. Refunds are not eligible for expedited shipping delays due to acts of nature outside of our control. We use FedEx, UPS and Dicom depending on pick-up time and delivery location. We cannot guarantee which service provider will be used before an order is processed.
Because express delivery service involves air transport, some items cannot be shipped via this option. Items containing hazardous or regulated materials, or some very large or heavy items must be shipped to you via freight carrier.
Heating appliances ship via tractor trailer and are limited to a curbside delivery. Freight carriers are specially trained and equipped to handle over sized and fragile items safely and efficiently. Please refer to the steps below to know what to expect for the delivery service.
Step 1 – Within 24 hours after your order is shipped you will receive a confirmation email providing tracking information.
Step 2 – Once the shipment has arrived at your local freight terminal, transport will call you to schedule a delivery appointment. Appointments are made Mondays – Fridays and you are usually given a 4-hours window to expect delivery during business hours. It is important that the phone number provided when ordering is a working number to contact you.
Step 3 – Curb side delivery completion – The driver will arrive with a lift-gate truck (truck sizes vary) and will lower the appliance onto the ground at the edge of your driveway. Due to company policy the driver is not authorized to move it further. Curbside delivery service does not include set up or assembly of items or removal of packaging materials, nor does it include bringing the items inside the home.
Step 4 – Upon delivery, you will need to inspect and sign a Proof of Delivery Receipt for the shipment. Check for visible damage and if any damage is seen make sure that it is noted on the delivery receipt and take pictures of the damage. You have the right to refuse the delivery due to damage shown. For all transport damage issues please contact us immediately.
Addresses can be updated by contacting us via telephone (833) 419-1774, at no additional cost before the order has been shipped. Once the order has shipped the freight carrier will charge an additional fee to update the delivery address. This charge can be very expensive, make sure to verify the address when you receive your order confirmation. Shipping is unavailable to P.O. Boxes.
If the item you need is unavailable, an estimated date of delivery will be communicated to you. You will be able to place your order and we will deliver your item at the date promised. If you order multiple items at the same time, they will be automatically grouped. Their delivery date will be the date of the item with the latest estimated ship date. If you wish to have some items delivered immediately, we recommend that you perform two separate transactions. This way, available items will be delivered immediately. Any out-of-stock item will be delivered later, at the date communicated to you.
Drolet is responsible for covering shipping damage by providing the correct replacement parts to the customer at no charge. However, Drolet's liability is limited to shipping damage and will not cover any other damage such as costs incurred for installation being delayed or canceled. Claims related to shipping damage must be submitted within 30 days of the delivery date with according proof.
1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.
2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.
3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!
4. Dedicated Customer Support: Our team of specialists are available to
assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.
5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.
6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.
7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
to ensure a safe and secure shopping experience.
8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.
9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!
10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.
11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.
Packaged well. Product as advertised. Serious customer service.. Order with confidence.
Crate was intact except one stave had a tongue that was broken that I had to glue together. A couple staves broke partially on the ends because the datos were too tight even when you were pounding on each end to keep it level. The grooved blocks were always used. Those were re-glued together.
Other than that, the building went together very well
Jim
Great service and fast shipping
I purchased this Sauna in White Cedar with 2 Windows and the Harvia Electric Heater and absolutely love it! It was easy to assemble in a few hours and is very high quality. I got the manual dial and it heats up quickly and provides up to 80% humidity when putting water on the rocks. The instructions were excellent and no extra help was required. It was shipped to me in the US and although it took awhile to receive because of a manufacturing issue, Topture kept on top of the situation and kept me in the loop from start to finish. They are an xlnt company to purchase from. Sandy Potter
My sauna heater is really, really old, but it still works so I still use it. That said, the rocks were also really old. These new stones look so much better and seem to even hold the heat better as well. Like I said in the title, I had no idea what I was missing! Puts a lot of new life into an old, Montgomery Ward heater.
The only problem I had was waiting for delivery. I mean, c'mon...3 months for delivery.
I initially had concerns about the snow load with the True North 5 Person Outdoor Cabin Sauna, but it’s handled heavy snow with no problem at all. Paired with the HUUM Drop 7.5kW heater, it delivers an amazing, steamy sauna experience that I highly recommend. Big thanks to Topture for all the support, answering my questions, and just always being there throughout the whole process!
As someone who has tried multiple saunas over the years, the Finnmark FD-4 Trinity Infrared & Steam Sauna Combo is by far the best I’ve encountered. It heats up quickly, and the infrared heat feels soothing, while the steam option delivers that classic, deeply relaxing sweat.
Installation was straightforward, and it fits perfectly in my home. My partner and I use it several times a week, and it has truly elevated our wellness routine. Whether you’re looking for relaxation, detoxification, or just a moment of calm in your day, this sauna offers it all. Highly recommend it!
I was initially hesitant about the Dundalk Leisurecraft Georgian Cabin Sauna Canadian Timber 6 Person (CTC88W) because of the size and the price point. However, after using it for a while, I can confidently say it's worth every penny. The quality of the Canadian timber is top-notch, and the craftsmanship is evident in every detail. The space easily accommodates six people, making it perfect for family gatherings or a relaxing session with friends. The heat distribution is excellent, and the cabin design gives it a rustic, cozy feel. I also appreciate the durability of the materials, which seem built to last through years of enjoyment. If you're serious about wellness and long-term value, this sauna is an excellent investment.
Ordered Huum Wifi Controler. Shipped within a few days from Chicago to California. Great price and reliable. Benny was helpful. Will buy from them again.
I had a great experience ordering from Topture. The items arrived quickly and as described. I do wish there had been more updates on progress towards shipping.
I loved the lighting strips that I ordered and installed. The only thing I would change are the drivers for the LED’s could be better. The app isn’t great and I had to setup a Dev account to grand cloud access to the lights in order to integrate them with homekit. An LED driver that has Matter support would be better. That said the lights themselves in the Sauna are amazing and the remote control is well designed and it was easy to sync one remote to both drivers so both strips turn on and off together as well as change colors.
We have ordered Arteflame Classic 40" Grill | Tall Round Base with all the necessary accessories . It has been a great experience from the time of order placement until after delivery.
Shipping was fast and the products arrived secure and safe. We did experience a little issue with shipping the product to our door but it was handled very professionally. Benny provided an excellent customer service and communication was great throughout. He was very knowledgeable in answering my many questions and providing a ton of info that has proved to be very valuable.
I highly recommend Topture over Amazon for great customer service!!
My name is Dr. John Hubbs, a former US NAVY Seal. I am 74 years old, two years in Vietnam 1968-69. I have used griddles, but none like this "LeGiddle" 41-inch. This griddle is a masterpiece, not only in design, production, manufacture, sales, and service. The people are great. Benny was my go-to person, he was the best. The LeGiddle, cart, burner assembly, and lid arrived in perfect condition - very securely packaged. No damage. The LeGiddle is all 304 stainless steel polished, the LeGiddle is a beauty to behold and grill with. Very easy to clean, never no rust. Everyone at my trailer park is in envy of this unit. Their warranty and service are impeccable. If you are missing anything they are right on it. They go to the limit to satisfy you and make it right. Thanks 👍 👍 to everyone who made this LeGiddle possible.
Loving it every day!!!
So far I LOVE this stove! It's so much more efficient than our previous stove; we've used roughly 1/2 the amount of wood we normally would during this time of year. We got a minor 'additional' part that did not go with our stove that confused us when installing but customer service quickly responded to our inquiry. The delivery was super fast (had it within 10 days) and we're in a 'rural' area so for us that was quick! We purchased the optional blower and thermodisc and they are WELL WORTH the price. My ONLY complaint is how quickly the creosote builds up on the glass. We have to clean the glass at least every other day to keep it clear. That could be because of the type of wood we're burning (cottonwood primarily) and as long as the glass cleans this easily (using the ash) it's a minor complaint...though I won't be too happy if the glass actually becomes stained as a result! I don't expect that to happen though so thus far we are VERY happy with this stove and would highly recommend it to anyone thinking of purchasing one!! Thank you Drolet for making such a great product! We did a lot of research on stoves before buying this one and that seems to be paying off.
This store provides high-quality outdoor products, efficient customer service, and quick deliveries. They offer top-notch products like saunas, grills, and fireplace accessories that customers rave about. Their knowledgeable and responsive staff excel at addre... This store provides high-quality outdoor products, efficient customer service, and quick deliveries. They offer top-notch products like saunas, grills, and fireplace accessories that customers rave about. Their knowledgeable and responsive staff excel at addressing queries and resolving any issues swiftly, ensuring a seamless shopping experience. Customers appreciate the competitive prices, easy navigation, and reliable shipping that this store consistently delivers.
Read moreWe offer free Curbside Delivery to all 48 lower states and for some products even Canada.
International Shipping
Yes, we offer international shipping for many of our products. Customers outside the US can request a personalized shipping quote by contacting us. Please be aware that any applicable taxes or customs fees will be the responsibility of the customer. Note that some items may be subject to shipping restrictions.
Shipping to Hawaii, Alaska, and Puerto Rico
We ship to Hawaii, Alaska, and Puerto Rico, although most items are subject to additional shipping fees. To obtain specific rates and prevent any restocking fees, please email us at contact@topture.com.
If your order is in stock, the following times apply:
Lead Time - 3-7 Business Days Depending on Product - Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.
Transit Time - Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.
For Pre-Order items you can find the expected back in stock date on the product page
Yes, all products come with a manufacturer warranty.
We don’t have a showroom, which means we can bring you the lowest prices as we don’t need to worry about any extra costs!
Yes, we do. To request a price match, email us a link to where you've found the lower price, including their shipping and tax.
More questions? See our full FAQ
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Among the most efficient systems on the market based on distributed energy, the Heat Commander is a central heating system that is both cutting-edge and accessible thanks to its innovative design and ease of use. EPA-certified, its 310,000 BTU capacity makes this furnace versatile and ideal for heating spaces up to 2,500 ft². The Heat Commander’s overall thermal power is notably much higher than most comparable systems.
Result of our victory in an international innovation competition, the Heat Commander is the very first wood furnace on the market to offer Dual Fire© technology with a two-stage electronic combustion control. Find peace of mind with self-regulated combustion that allows easy ignition. Its automated air supply and flame adjustment systems synchronize with your thermostat to offer additional safety, optimize comfort and reduce emissions with minimal maintenance.
Included: blower, thermostat, hot air plenum, combustion-state indicator light, automated combustion control, ash lip, ash lip, ash drawer, poker and scraper
▪Intuitive start mode for fast and clean ignition
▪ Optimized combustion for low creosote formation
▪ Uninterrupted heat with on-demand boost based on thermostatic demand
▪ Among the lowest burn rates on the market (firewood savings)
▪ Up to 10 hours burn time
▪ 3.6 ft³ firebox
▪ 21" logs (loading over depth and width)
▪ EPA certified
▪ Proudly made in Canada
▪ Limited lifetime warranty
▪ Air filters help filter dirt before distributing hot air in your installation in addition to protecting the blower. The use of filters is strongly recommended.
▪ The fresh air return adapter can be added to the blower box to increase the efficiency of your system. This option allows you to take fresh air from the rooms and bring it to the furnace to be heated and redistributed in these same rooms. It allows more even air circulation to increase comfort.
Options: Cold air return housing filter, triple hot air supply adapter kit, barometric damper, cardboard frame air filter with support, washable aluminum air filter with support, digital wall thermostat, metallic black stove paint, double wall pipe kit.
In the USA, get a 26% tax credit on your Drolet Heat Commander purchase
The first tax credit covers the cost of the appliance, chimney, air distribution ducts, labor for installation, and related material. Click here to download the manufacturer's certificate of qualification .
Any installation must be done according to the data and drawings detailed in the owner’s manual.
Efficiency Data Summary | US Tax Credit
RECOMMENDED AREA MAP BY CLIMATE ZONE
Fuel type | Dry cordwood (16" recommended) |
Recommended heating area(10) | 1,000 - 2,500 ft² |
Overall firebox volume | 3.6 ft³ |
Maximum burn time | 10 h |
Maximum input capacity (dry cordwood) | 310,000 BTU |
Nominal heat output at 15lb/ft³ fuel loading density | 75,000 BTU |
Minimum overall heat output rate | 19,354 BTU/h (5.6 kW) |
Maximum overall heat output rate | 47,052 BTU/h (13.8 kW) |
Minimum average overall efficiency (HHV) | 76.6 % |
Maximum average overall efficiency (LHV) | 82 % |
Minimum delivered heat output rate | 13,297 BTU/h (3.9 kW) |
Maximum delivered heat output rate | 42,234 BTU/h (12.4 kW) |
Minimum average delivered efficiency (HHV) | 60.7 % |
Optimum efficiency |
83.2% |
Optimum heat transfer efficiency | 81 % |
Average particulate emission rate | 0.095 lb/mmBTU (0.041 g/MJ) |
Average CO | 8.78 lb/mmBTU (3.78 g/MJ) |
Average electrical power consumption | 330 W |
Size | Medium |
High-efficiency certified appliance | Yes, EPA 2020 approved |
Certified according to applicable standards | By an accredited laboratory (CAN/USA) |
Premium quality blower included (CFM) | Included |
Blower (hp | speed | CFM) | 1/3 | 1 | 1,135 |
Stainless-steel secondary-air system | Yes |
Flue outlet diameter | 6" |
Recommended chimney diameter | 6" |
Type of chimney | CAN/ULC S629, UL 103 HT (2100 °F) |
Overall dimension (Width) | 27 3/4" |
Overall dimension (Height) | 63 1/2" |
Overall dimension (Depth) | 51 1/8" |
Evacuation direction |
Horizontal |
Distance-center of the flue outlet to the floor | 37 1/8" |
Distance-center of the flue outlet to the side unit | 13 7/8" |
Door type | Single, glass with cast iron frame |
Door opening size (Width) | 13 3/4" |
Door opening size (Height) | 10" |
Glass type | Ceramic glass |
Glass surface - W x H | 12 3/8 x 10 1/8" |
Baffle type | C-Cast or equivalent |
Firebox size (Width) | 18 3/4" |
Firebox size (Height) | 16 1/8" |
Firebox size (Depth) | 22 1/2" |
Maximum log length | 21" |
Log positioning | Loading over width and over depth |
Firebox lined with refractory bricks | Yes |
Steel thickness-top | 1/4" |
Steel thickness-body | 3/16" |
Filter - Dimensions (Width x Height x Depth) | 15" x 20" x 1" (option) |
Hot air plenum - Minimum height of the furnace with plenum | 63 1/2" for 69" ceiling | 73 1/4" to 88" for a ceiling of 78 1/4" to 93" and more |
Hot air plenum - Height (minimum-maximum) | 22 3/8" x 26 7/8" |
Canadian Standard (safety) | CAN/CSA B366.1 |
USA Standard (safety) | UL 391 |
Canadian Standard (emissions) | CSA B415.1-10 |
USA Standard (emissions) | EPA |
Warranty | Limited lifetime |
Shipping weight | 758 lb (344 kg) |
Clearances to combustibles in US*
Clearance - Sidewall | 11" |
Clearance - Base of the unit to ceiling** | 69" |
Clearance - Floor protection in front of the unit (from door opening) | 16" |
Clearance - Plenum | Ducts to the ceiling | 5" du plénum | 1" des conduits |
Clearance - Back wall of the blower box | 14 1/4" |
Clearance - Opposite side wall | 24" |
Clearance - Recommended distance for maintenance on option side | 30" |
*The information given on the certification label affixed to the appliance always overrides the information published in any other media (owner's manual, catalogs, flyers, magazines, and/or websites).
**Some appliances have been tested with a low ceiling. Before setting up your unit, refer to the installation manual.
1. Input value at 10 lb/ft³ fuel loading density and dry energy value of 8,600 BTU/lb.
2. Unless stated otherwise, measures were taken directly at the main power source and include all electrical components present in the appliance.
3. Optimum overall efficiency at a specific burn rate (LHV).
4. Based on delivered heat output.
5. This appliance is officially tested and certified by an independent agency.
6. Delivered: Remotely provided to other rooms through ducting at 10 lb/ft³ fuel loading density over one total burn cycle.
7. Overall: Radiated and delivered heat together at 10 lb/ft³ fuel loading density over one total burn cycle.
8. Efficiency based on delivered heat when allowing cycling from high to low burn to simulate thermostat demand. LHV % is based on the manufacturer’s estimation.
9. Lower the Heating Value of the fuel.
10. Higher Heating Value of the fuel.
11. Efficiency based on radiated and delivered heat when allowing cycling from high to low burn to simulate thermostat demand.
12. Recommended heating area and maximum burn time may vary subject to location in the home, chimney draft, heat loss factors, climate, fuel type, and other variables. The recommended heating area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact on making heat circulation optimum.
13. Carbon Monoxyde. Based on overall heat output at 10 lb/ft³ fuel loading density.
WARNING California's Proposition 65
About the Brand
In 1988, Drolet was a pioneer in the development of low-emission products. The HT-2000 is the first EPA / CSA-certified appliance and has literally become a legend in the wood-burning world! Over the next few years, a whole series of "HT" products were developed and met with huge success.
Over the years, environmental standards have been tightened more and more to reduce the emissions of fine particles caused by the combustion of wood-burning appliances. Just as innovative as in its beginnings, Drolet is ahead of this wave of change and successfully re-certifies its appliances long before the deadline. It was these changes in standards that led to the creation of the HT-3000, which succeeded the legendary HT-2000.
Synonymous with robustness, reliability, and safety, Drolet's DNA solidifies over time. The new generations can benefit from the same quality as that established by the know-how of F.X. Drolet and his team back in the day. Proudly Canadian, the manufacture of Drolet appliances is now in Saint-Augustin-de-Desmaures, near Quebec City, in a state-of-the-art factory.
The warranty of the manufacturer extends only to the original retail purchaser and is not transferable. This warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to your DROLET dealer.
This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the use of unauthorized or other than original parts voids this warranty. An authorized qualified technician must perform the installation in accordance with the instructions supplied with this product and all local and national building codes. Any service call related to an improper installation is not covered by this warranty.
The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. Transportation fees to ship the product back to the purchaser will be paid by the manufacturer. Repair work covered by the warranty, executed at the purchaser’s domicile by an authorized qualified technician requires the prior approval of the manufacturer. All parts and labour costs covered by this warranty are limited according (*Subject to limitations) to each table per unit below.
The manufacturer, at its discretion, may decide to repair or replace any part or unit after inspection and investigation of the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of any warranted but defective parts. The manufacturer shall, in no event, be responsible for any uncommon, indirect, consequential damages of any nature, which are in excess of the original purchase price of the product.
Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must not exceed the wholesale price of the replacement part. Shall your unit or a components be defective, contact immediately your DROLET dealer. To accelerate processing of your warranty claim, make sure to have on hand the following information:
• Your name, address and telephone number;
• Bill of sale and dealer’s name;
• Installation configuration;
• Serial number and model name as indicated on the nameplate fixed to the back of your unit;
• Nature of the defect and any relevant information.
Before shipping your unit or defective component to our plant, you must obtain an Authorization Number from your DROLET dealer. Any merchandise shipped to our plant without authorization will be refused automatically and returned to sender.
*Pictures required.
This warranty applies to normal residential use only. This warranty is void if the unit is used to burn material other than cordwood (for which the unit is not certified by EPA) and void if not operated according to the owner's manual. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure.
Description | Parts | Labour |
---|---|---|
Combustion chamber (welds only) and cast iron door frame. | Lifetime | 3 years |
Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), plating (defective manufacture*), and convector air-mate. | 5 years | 3 years |
Removable stainless steel combustion chamber components, secondary air tubes*, deflectors, and supports. | 5 years | N/A |
Glass retainers, handle assembly, and air control mechanism. | 3 years | 1 year |
Carbon steel combustion chamber components, vermiculite, C-Cast or equivalent baffle*. | 2 years | N/A |
Standard blower, heat sensors, switches, rheostat, wiring, and other controls. | 1 year | 1 year |
Optional blower, paint (peeling*), ceramic glass (thermal breakage only*), ceramic fibre blankets, gaskets, insulation, and other options. | 1 year | N/A |
Firebricks. | N/A | N/A |
All parts replaced under the warranty. | 90 days | N/A |
This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or
under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact in making heat circulation optimum.
Description | Parts | Labour |
---|---|---|
Combustion chamber (welds only*), heat exchanger (welds only*), and cast iron door frame. | Lifetime | 3 years |
Surrounds, heat shields, ash drawer, legs, pedestal, trims (aluminum extrusions), and plating (defective manufacture*). | 5 years | 3 years |
Removable stainless steel components, burn pot, deflectors, and supports. | 3 years | N/A |
Glass retainers, handle assembly, cleaning rod, air control mechanism, and auger. | 3 years | 1 year |
Blowers, auger motor, PC board, igniter, heat sensors, switches, wiring, rheostat, and other controls. | 1 year | 1 year |
Ceramic glass (thermal breakage only*), paint (peeling*), gaskets, insulation, ceramic fibre blankets, ceramic logs*, masonry-like panels* and other options. | 1 year | N/A |
All parts replaced under the warranty. | 90 days | N/A |
This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or
under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact in making heat circulation optimum.
Description | Parts | Labour |
---|---|---|
Combustion chamber (welds only) and cast iron door frame. | Lifetime | 3 years |
Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), plating (defective manufacture*), and convector air-mate. | 5 years | 3 years |
Removable stainless steel combustion chamber components, secondary air tubes*, deflectors, and supports. | 5 years | N/A |
Glass retainers, handle assembly, and air control mechanism. | 3 years | 1 year |
Carbon steel combustion chamber components, vermiculite baffle*, and C-Cast baffle*. | 2 years | N/A |
Standard blower, heat sensors, switches, rheostat, wiring, and other controls. | 1 year | 1 year |
Optional blower, paint (peeling*), ceramic glass (thermal breakage only*), ceramic fibre blankets, gaskets, insulation, and other options. | 1 year | N/A |
Firebricks. | N/A | N/A |
All parts replaced under the warranty. | 90 days | N/A |
This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or underestimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure.
Description | Parts | Labour |
---|---|---|
Combustion chamber (welds only) and cast iron door frame. | Lifetime | N/A |
Surrounds, ash drawer, trims (extrusions), and convector air-mate. | 5 years | N/A |
Removable stainless steel combustion chamber components, deflectors, and supports. | 5 years | N/A |
Glass retainers, handle assembly, and air control mechanism. | 3 years | N/A |
Carbon steel combustion chamber components. | 2 years | N/A |
Paint (peeling**), plating (defective manufacture**), ceramic glass (thermal breakage only**), gaskets, insulation, and oven thermometer. | 1 year | N/A |
Firebricks, vermiculite combustion chamber components, oven mitt, and cooking accessories. | N/A | N/A |
All parts replaced under the warranty. | 90 days | N/A |
This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, negligence or accident during transportation are not covered by this warranty.
Description | Parts | Labour |
---|---|---|
Combustion chamber (welds only), burner, venting system and enameled parts | 5 years | N/A |
Gas valve, pilot assembly (related parts) and ceramic glass (thermal breakage only* |
2 years | N/A |
Blowers, heat sensors, switches and gaskets | 1 year | N/A |
Outdoor fireplaces come with a limited 6 months warranty from the date of purchase, against manufacturing defects. Our warranty does not cover damages caused by rust and/or excessive heat. The paint is not guaranteed. To preserve the appearance of your fireplace, paint it with a high-temperature stove or barbecue paint.
Product Registration: Warranty Registration | Drolet
Orders are processed 7 days a week and shipped Monday through Friday (excluding holidays). We strive to ship your orders as fast as possible; it is possible that your order may ship sooner than estimated. If you order two or more items, you may receive them in multiple boxes on different days because of varying shipping locations.
IMPORTANT: Please note that we cannot ship to a P.O. Box.
During the holidays, shipping delays are generally longer.
Most parcel shipments will be expedited within 24 hours of open business hours and do not require signature upon delivery. We offer two shipping options standard and express. Standard shipping delays average between (3 to 5) business days, remote areas in North America rarely exceed (10) days. Express delays average (2 to 3) business days. We cannot guarantee express shipping delays, as this is a service provided by an outside transport service. Refunds are not eligible for expedited shipping delays due to acts of nature outside of our control. We use FedEx, UPS and Dicom depending on pick-up time and delivery location. We cannot guarantee which service provider will be used before an order is processed.
Because express delivery service involves air transport, some items cannot be shipped via this option. Items containing hazardous or regulated materials, or some very large or heavy items must be shipped to you via freight carrier.
Heating appliances ship via tractor trailer and are limited to a curbside delivery. Freight carriers are specially trained and equipped to handle over sized and fragile items safely and efficiently. Please refer to the steps below to know what to expect for the delivery service.
Step 1 – Within 24 hours after your order is shipped you will receive a confirmation email providing tracking information.
Step 2 – Once the shipment has arrived at your local freight terminal, transport will call you to schedule a delivery appointment. Appointments are made Mondays – Fridays and you are usually given a 4-hours window to expect delivery during business hours. It is important that the phone number provided when ordering is a working number to contact you.
Step 3 – Curb side delivery completion – The driver will arrive with a lift-gate truck (truck sizes vary) and will lower the appliance onto the ground at the edge of your driveway. Due to company policy the driver is not authorized to move it further. Curbside delivery service does not include set up or assembly of items or removal of packaging materials, nor does it include bringing the items inside the home.
Step 4 – Upon delivery, you will need to inspect and sign a Proof of Delivery Receipt for the shipment. Check for visible damage and if any damage is seen make sure that it is noted on the delivery receipt and take pictures of the damage. You have the right to refuse the delivery due to damage shown. For all transport damage issues please contact us immediately.
Addresses can be updated by contacting us via telephone (833) 419-1774, at no additional cost before the order has been shipped. Once the order has shipped the freight carrier will charge an additional fee to update the delivery address. This charge can be very expensive, make sure to verify the address when you receive your order confirmation. Shipping is unavailable to P.O. Boxes.
If the item you need is unavailable, an estimated date of delivery will be communicated to you. You will be able to place your order and we will deliver your item at the date promised. If you order multiple items at the same time, they will be automatically grouped. Their delivery date will be the date of the item with the latest estimated ship date. If you wish to have some items delivered immediately, we recommend that you perform two separate transactions. This way, available items will be delivered immediately. Any out-of-stock item will be delivered later, at the date communicated to you.
Drolet is responsible for covering shipping damage by providing the correct replacement parts to the customer at no charge. However, Drolet's liability is limited to shipping damage and will not cover any other damage such as costs incurred for installation being delayed or canceled. Claims related to shipping damage must be submitted within 30 days of the delivery date with according proof.
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9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!
10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.
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