Kyota Yutaka M898 Massage Chair (Certified Pre-Owned) — Topture Skip to content
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Kyota Yutaka M898 Massage Chair (Certified Pre-Owned)

by Kyota
SKU 921871315
Save $8,000.00 Save $8,000.00
Original price $11,999.00
Original price $11,999.00 - Original price $11,999.00
Original price $11,999.00
Current price $3,999.00
$3,999.00 - $3,999.00
Current price $3,999.00
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped
Color: Black
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Learn more about the

Kyota Yutaka M898 Massage Chair (Certified Pre-Owned)

No compromises. The Yutaka M898 4D uses the best materials, and technology with a state-of-the-art design to deliver silky smooth therapeutic massage. You will be immersed in the maximum coverage from your neck and shoulders, down your back, your arms, palms, your complete calves, and feet.

A great massage is backed with incredible technology and the Yutaka delivers. The 4D Back and Glutes Mechanism allow the user to adjust the width, length, and intensity for a more personalized massage. The Yutaka has Chromotherapy light programs, Intersound™ Technology that features nature sounds thru the Premium Bluetooth Speakers (or play your own favorites), and an Integrated Air Ionizer to help melt away stress. Complete Calf™ Kneading & Oscillating massage combined with the Triple Roller Total Sole Reflexology rollers give much-needed relief from being on your feet all day. Need to charge your phone? The Yutaka includes a wireless charging pad. Use the Joystick Quick Access Control to choose Auto Programs. And if you are worried about space, relax, this chair is equipped with Zero Wall Fit™ Space-Saving Technology and requires just 2" of wall clearance.

The Yutaka M898 4D is no ordinary massage chair and spares no expense to make you feel great every day. It's time you bring health and relaxation home to the entire family.

Note: Certified pre-owned and factory refurbished by the manufacturer. The chair has been thoroughly checked and tested to ensure perfect working order. It ships in three large boxes on a pallet and comes with a full warranty equivalent to a new chair. There may be minor cosmetic scratches or dings from shipping.

Weight & Dimensions

M898 4D Dimensions

Ideal Height Range & Weight

Ideal Height Range: 5' 0" - 6' 6"

Max Weight: 300 lbs.

Massage Chair Weight: 304 lbs.

WARNING California's Proposition 65 


Features

Massage Areas

 

Advanced 4D Back Massage Mechanism

4D Back Massage Mechanism

A 4D back and gluteus massage mimics deep tissue massage of human hands through the use of a 4D mechanism that moves up and down, left and right, in and out (intensity), and also adds a fourth dimension of variable speed on these movements, to create the feel of a human hands massage.

Triple roller Total Sole Reflexology

This feature has the broadest coverage of the sole allowed in a massage chair today, utilizing three shiatsu rollers per foot attending to the vital pressure points on the feet linked to other parts of the body.

Triple roller Total Sole Reflexology
L-Track Design

49" L-Track Design

The L-Track follows the curve of the spine, moving up and down the neck to the lower back, and extending further down the body to your gluteus muscles, ensuring that you receive an encompassing spa-quality massage.

Chromotherapy Programs and LED Mood Lighting

Chromotherapy uses the color spectrum to help balance one's physical, emotional, spiritual, and mental energy. Specially programmed light therapy sequences help you wake up or wind down and can be combined with the perfect massage.

Chromotherapy Programs and LED Mood Lighting
Integrated Air Ionizer

Integrated Air Ionizer

The chair contains a small vent near the headrest to facilitate healthy oxygen intake by emitting negatively charged ions to reduce the intake of pollutants.

Premium Leather-backed Intuitive Remote Control

Easy to use, color, menu-driven remote. Select from 12 auto programs or use our customizable manual massage programs. Stores away in the side pouch for easy access.

Premium Leather-backed Intuitive Remote Control
TrueFit™ Footrest ExtensionTrueFit™ Footrest Extension

TrueFit™ Footrest Extension

The footrest mechanically extends, then retracts, in order to create a custom length set to the user's legs.

Complete Calf™ kneading + Oscillation

The ultimate in lower leg relief. The calf area of each leg contains kneading rollers in the back and orbital oscillation on the sides of the calves to soothe sore, tired calf muscles. The rollers and oscillation imitate human hands gently working to relieve tension and pain and restore circulation and flexibility.

Complete Calf™ kneading + Oscillation
Wireless Charging Pad + Joystick Control

Wireless Charging Pad + Joystick Control

An onboard wireless contact charging pad embedded into the armrest means your phone is recharged when you are. In addition, the convenient easy-access joystick reclines the chair and selects auto programs without needing the remote.

Intelligent Voice Command + Control

This hands-free feature works with an intelligent voice control system that allows you to activate massage programs simply by asking.

Intelligent Voice Command + Control

Additional Features

  • 5 Massage Techniques
  • Apple & Android App Functionality
  • USB Charging Station
  • SootheMe™ Sound Therapy
  • Truefit™ Body Scanning
  • 12 Auto Programs
  • Lumbar Heat
  • Premium Bluetooth® Speakers
  • Airbag Compression Therapy
  • Weightless Zero Gravity Recline
  • Zero Wall Fit™ Space-Saving Technology
  • Easy Access Control Panel

      Air Massage

      • Arms & hands
      • Legs & feet

      What makes your chairs better than others?

      Kyota’s mission is to offer a few clear choices of premium massage chairs at affordable prices. Each chair is engineered and built in Asia, where massage is highly regarded and understood. Plus, we provide a convenient 24/7 shopping experience through our trusted online retail partners. Our relationship doesn’t end there; once you purchase Kyota, you’ll enjoy unlimited U.S.-based customer service from our knowledgeable team.
      If you’re looking for an easy online massage chair shopping experience, Kyota is the answer!

      What Kyota chair is best for me?

      There are several factors to take into account when selecting a massage chair:
      • Reason for purchasing a massage chair: Is it to address a specific pain point? Reduce stress? Overall wellness?
      • What kind of massage experience are you looking for?
      • What level of massage intensity would you prefer (e.g., gentle vs. vigorous)?
      • Height and weight of individual(s) who will be using the chair
      • Where the chair will be going: Home or office? How much space?
      • Ideal price point

      How long will the chair last?

      Kyota massage chairs are manufactured with durable framework and tremendously well-engineered technology in order to ensure longevity. With proper care and occasional maintenance, your chair will provide many years of wellness. In fact, we’re so confident in our chairs that we provide a 4 year residential limited warranty!

      The chair seems big, is it going to fit in my house?

      The dimensions of each chair, both upright and reclined, can be found on the bottom of the chair’s product page.
      Most Kyota chairs are equipped with our innovative space-saving technology, which either moves the chair forward on a track system or on its axis in order to conserve space. Select models have zero wall space saving mechanisms, which allows you to place the chair as close as 2” from a wall and still fully recline without concern for additional space. Our line also includes compact chair options that will fit in any home or office!

      Where are the massage chairs made?

      Kyota massage chairs are choreographed and built in Asia, where the art of massage is well understood. We also customize every massage chair model to ensure it is intuitive and has everything you need for a truly easy and relaxing massage experience every day.

      Free Curbside Delivery – Avg. Shipping Time 7-10 Business Days

      Curbside Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair to a carport or first-floor entryway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

      In-Home Delivery – Avg. Shipping Time 7-10 Business Days

      In-Home Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair inside your home (no stairs) just inside the doorway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

      In-Home Delivery and Assembly – Avg. Shipping Time 10-20 Business Days

      In-Home Delivery and Assembly is the same as White Glove Delivery. Your massage chair will be shipped via Freight to the White Glove Delivery warehouse. They will contact you to schedule a delivery time and date when they receive your order.

      The White Glove Delivery team consists of a two person installation team that will deliver (up to 2 flights of stairs), unpack, and install your massage chair in your room of choice. These are not professional massage chair installation experts but a furniture installation team. They may or may not have installed your massage chair model before.

      Massage chairs are heavy, so make sure you have some extra help to move the boxes and help in assembly.

      Frequently Asked Questions

      When will I know my order has shipped?

      As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If for some reason, there is a delay in stock, we will contact you before accepting payment.

      When will my order ship?

      If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at contact@topture.com.

      No Shipping outside the lower 48 in the USA.

      Cancellations & Refunds:

      Topture prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). 

      Call 1-833-419-1774 or email contact@topture.com

      Cancellations (Before Order Ships)

      If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-833-419-1774, the chat in the bottom right, or email contact@topture.com any time. 

      Cancellations of Custom Orders

      Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Chicago Brick Oven Etc.).

      These units, are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

      All sales are final for Custom made and Made-to-order products.

      Refunds and Returns

      You have 30 days from the date your order arrives to start a return. If your return is approved you will receive a full refund less the return shipping costs + a 30% restocking fee. The item(s) being returned must be in “like new” condition (meaning that they show no signs of wear or damage), and must include all original packaging as well as any accessories, manuals etc. that came included with the original order.

      You as the customer are responsible for all return shipping costs as well as any damage to the package throughout the return process.

      For the return to be accepted you must receive a RMA (Return Merchandise Authorization number) from us. Please email contact@topture and we will be happy to assist you.

      If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

      Shipping Times

      We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on). 

      Order delays have proven to be unavoidable and outside of Topture's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

      Warranty

      Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 2 days, that is not a warranty claim.

      Contact contact@topture.com for any questions.

      BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

      Our Shipping Partners

      11 Reasons to Choose Topture

      1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

      2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

      3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

      4. Dedicated Customer Support: Our team of specialists are available to
      assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

      5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

      6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

      7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
      to ensure a safe and secure shopping experience.

      8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

      9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

      10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

      11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

      Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!

      Frequently Asked Questions

      Where do you deliver to?

      We offer free Curbside Delivery to all 48 lower states and for some products even Canada.

      Do you ship internationally?

      International Shipping

      Yes, we offer international shipping for many of our products. Customers outside the US can request a personalized shipping quote by contacting us. Please be aware that any applicable taxes or customs fees will be the responsibility of the customer. Note that some items may be subject to shipping restrictions.

      Shipping to Hawaii, Alaska, and Puerto Rico

      We ship to Hawaii, Alaska, and Puerto Rico, although most items are subject to additional shipping fees. To obtain specific rates and prevent any restocking fees, please email us at contact@topture.com.

      How long will it take for my items to arrive?

      If your order is in stock, the following times apply:

      Lead Time - 3-7 Business Days Depending on Product - Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.

      Transit Time - Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.

      For Pre-Order items you can find the expected back in stock date on the product page

      Is there a warranty?

      Yes, all products come with a manufacturer warranty.

      Do you have a showroom?

      We don’t have a showroom, which means we can bring you the lowest prices as we don’t need to worry about any extra costs!

      Do you offer a price-matching service?

      Yes, we do. To request a price match, email us a link to where you've found the lower price, including their shipping and tax.

      More questions? See our full FAQ

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      No compromises. The Yutaka M898 4D uses the best materials, and technology with a state-of-the-art design to deliver silky smooth therapeutic massage. You will be immersed in the maximum coverage from your neck and shoulders, down your back, your arms, palms, your complete calves, and feet.

      A great massage is backed with incredible technology and the Yutaka delivers. The 4D Back and Glutes Mechanism allow the user to adjust the width, length, and intensity for a more personalized massage. The Yutaka has Chromotherapy light programs, Intersound™ Technology that features nature sounds thru the Premium Bluetooth Speakers (or play your own favorites), and an Integrated Air Ionizer to help melt away stress. Complete Calf™ Kneading & Oscillating massage combined with the Triple Roller Total Sole Reflexology rollers give much-needed relief from being on your feet all day. Need to charge your phone? The Yutaka includes a wireless charging pad. Use the Joystick Quick Access Control to choose Auto Programs. And if you are worried about space, relax, this chair is equipped with Zero Wall Fit™ Space-Saving Technology and requires just 2" of wall clearance.

      The Yutaka M898 4D is no ordinary massage chair and spares no expense to make you feel great every day. It's time you bring health and relaxation home to the entire family.

      Note: Certified pre-owned and factory refurbished by the manufacturer. The chair has been thoroughly checked and tested to ensure perfect working order. It ships in three large boxes on a pallet and comes with a full warranty equivalent to a new chair. There may be minor cosmetic scratches or dings from shipping.

      Weight & Dimensions

      M898 4D Dimensions

      Ideal Height Range & Weight

      Ideal Height Range: 5' 0" - 6' 6"

      Max Weight: 300 lbs.

      Massage Chair Weight: 304 lbs.

      WARNING California's Proposition 65 


      Features

      Massage Areas

       

      Advanced 4D Back Massage Mechanism

      4D Back Massage Mechanism

      A 4D back and gluteus massage mimics deep tissue massage of human hands through the use of a 4D mechanism that moves up and down, left and right, in and out (intensity), and also adds a fourth dimension of variable speed on these movements, to create the feel of a human hands massage.

      Triple roller Total Sole Reflexology

      This feature has the broadest coverage of the sole allowed in a massage chair today, utilizing three shiatsu rollers per foot attending to the vital pressure points on the feet linked to other parts of the body.

      Triple roller Total Sole Reflexology
      L-Track Design

      49" L-Track Design

      The L-Track follows the curve of the spine, moving up and down the neck to the lower back, and extending further down the body to your gluteus muscles, ensuring that you receive an encompassing spa-quality massage.

      Chromotherapy Programs and LED Mood Lighting

      Chromotherapy uses the color spectrum to help balance one's physical, emotional, spiritual, and mental energy. Specially programmed light therapy sequences help you wake up or wind down and can be combined with the perfect massage.

      Chromotherapy Programs and LED Mood Lighting
      Integrated Air Ionizer

      Integrated Air Ionizer

      The chair contains a small vent near the headrest to facilitate healthy oxygen intake by emitting negatively charged ions to reduce the intake of pollutants.

      Premium Leather-backed Intuitive Remote Control

      Easy to use, color, menu-driven remote. Select from 12 auto programs or use our customizable manual massage programs. Stores away in the side pouch for easy access.

      Premium Leather-backed Intuitive Remote Control
      TrueFit™ Footrest ExtensionTrueFit™ Footrest Extension

      TrueFit™ Footrest Extension

      The footrest mechanically extends, then retracts, in order to create a custom length set to the user's legs.

      Complete Calf™ kneading + Oscillation

      The ultimate in lower leg relief. The calf area of each leg contains kneading rollers in the back and orbital oscillation on the sides of the calves to soothe sore, tired calf muscles. The rollers and oscillation imitate human hands gently working to relieve tension and pain and restore circulation and flexibility.

      Complete Calf™ kneading + Oscillation
      Wireless Charging Pad + Joystick Control

      Wireless Charging Pad + Joystick Control

      An onboard wireless contact charging pad embedded into the armrest means your phone is recharged when you are. In addition, the convenient easy-access joystick reclines the chair and selects auto programs without needing the remote.

      Intelligent Voice Command + Control

      This hands-free feature works with an intelligent voice control system that allows you to activate massage programs simply by asking.

      Intelligent Voice Command + Control

      Additional Features

      • 5 Massage Techniques
      • Apple & Android App Functionality
      • USB Charging Station
      • SootheMe™ Sound Therapy
      • Truefit™ Body Scanning
      • 12 Auto Programs
      • Lumbar Heat
      • Premium Bluetooth® Speakers
      • Airbag Compression Therapy
      • Weightless Zero Gravity Recline
      • Zero Wall Fit™ Space-Saving Technology
      • Easy Access Control Panel

          Air Massage

          • Arms & hands
          • Legs & feet

          What makes your chairs better than others?

          Kyota’s mission is to offer a few clear choices of premium massage chairs at affordable prices. Each chair is engineered and built in Asia, where massage is highly regarded and understood. Plus, we provide a convenient 24/7 shopping experience through our trusted online retail partners. Our relationship doesn’t end there; once you purchase Kyota, you’ll enjoy unlimited U.S.-based customer service from our knowledgeable team.
          If you’re looking for an easy online massage chair shopping experience, Kyota is the answer!

          What Kyota chair is best for me?

          There are several factors to take into account when selecting a massage chair:
          • Reason for purchasing a massage chair: Is it to address a specific pain point? Reduce stress? Overall wellness?
          • What kind of massage experience are you looking for?
          • What level of massage intensity would you prefer (e.g., gentle vs. vigorous)?
          • Height and weight of individual(s) who will be using the chair
          • Where the chair will be going: Home or office? How much space?
          • Ideal price point

          How long will the chair last?

          Kyota massage chairs are manufactured with durable framework and tremendously well-engineered technology in order to ensure longevity. With proper care and occasional maintenance, your chair will provide many years of wellness. In fact, we’re so confident in our chairs that we provide a 4 year residential limited warranty!

          The chair seems big, is it going to fit in my house?

          The dimensions of each chair, both upright and reclined, can be found on the bottom of the chair’s product page.
          Most Kyota chairs are equipped with our innovative space-saving technology, which either moves the chair forward on a track system or on its axis in order to conserve space. Select models have zero wall space saving mechanisms, which allows you to place the chair as close as 2” from a wall and still fully recline without concern for additional space. Our line also includes compact chair options that will fit in any home or office!

          Where are the massage chairs made?

          Kyota massage chairs are choreographed and built in Asia, where the art of massage is well understood. We also customize every massage chair model to ensure it is intuitive and has everything you need for a truly easy and relaxing massage experience every day.

          Free Curbside Delivery – Avg. Shipping Time 7-10 Business Days

          Curbside Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair to a carport or first-floor entryway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

          In-Home Delivery – Avg. Shipping Time 7-10 Business Days

          In-Home Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair inside your home (no stairs) just inside the doorway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

          In-Home Delivery and Assembly – Avg. Shipping Time 10-20 Business Days

          In-Home Delivery and Assembly is the same as White Glove Delivery. Your massage chair will be shipped via Freight to the White Glove Delivery warehouse. They will contact you to schedule a delivery time and date when they receive your order.

          The White Glove Delivery team consists of a two person installation team that will deliver (up to 2 flights of stairs), unpack, and install your massage chair in your room of choice. These are not professional massage chair installation experts but a furniture installation team. They may or may not have installed your massage chair model before.

          Massage chairs are heavy, so make sure you have some extra help to move the boxes and help in assembly.

          Frequently Asked Questions

          When will I know my order has shipped?

          As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If for some reason, there is a delay in stock, we will contact you before accepting payment.

          When will my order ship?

          If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at contact@topture.com.

          No Shipping outside the lower 48 in the USA.

          Cancellations & Refunds:

          Topture prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). 

          Call 1-833-419-1774 or email contact@topture.com

          Cancellations (Before Order Ships)

          If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-833-419-1774, the chat in the bottom right, or email contact@topture.com any time. 

          Cancellations of Custom Orders

          Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Chicago Brick Oven Etc.).

          These units, are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

          All sales are final for Custom made and Made-to-order products.

          Refunds and Returns

          You have 30 days from the date your order arrives to start a return. If your return is approved you will receive a full refund less the return shipping costs + a 30% restocking fee. The item(s) being returned must be in “like new” condition (meaning that they show no signs of wear or damage), and must include all original packaging as well as any accessories, manuals etc. that came included with the original order.

          You as the customer are responsible for all return shipping costs as well as any damage to the package throughout the return process.

          For the return to be accepted you must receive a RMA (Return Merchandise Authorization number) from us. Please email contact@topture and we will be happy to assist you.

          If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

          Shipping Times

          We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on). 

          Order delays have proven to be unavoidable and outside of Topture's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

          Warranty

          Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 2 days, that is not a warranty claim.

          Contact contact@topture.com for any questions.

          BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

          Our Shipping Partners

          11 Reasons to Choose Topture

          1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

          2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

          3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

          4. Dedicated Customer Support: Our team of specialists are available to
          assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

          5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

          6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

          7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
          to ensure a safe and secure shopping experience.

          8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

          9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

          10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

          11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

          Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!