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Infinity Evolution 3D/4D Massage Chair

SKU 18712012
Save $7,000.00 Save $7,000.00
Original price $10,999.00
Original price $7,999.00 - Original price $10,999.00
Original price $10,999.00
Current price $3,999.00
$3,999.00 - $3,999.00
Current price $3,999.00
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped
Availability:
Coming soon
Color: Black
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Learn more about the

Infinity Evolution 3D/4D Massage Chair

The Infinity Evolution 3D/4D brings the benefits of a spa massage home for daily care. With the latest technology and top-quality materials feeling great every day never looked so good.

Featuring a three-dimensional back massage mechanism that mimics the movement of human hands with the fourth dimension of variable speed, you'll experience deep kneading relief. The triple foot roller, Total Sole Reflexology™ stimulates all other areas of the body. What makes the Evolution 3D/4D unique is the Complete Calf™ kneading and oscillating leg massage rejuvenating tired muscles. With Intelligent Voice Command + Control, you can simply tell the Evolution your favorite massage program selection. Or create your own perfect custom massage sequence and easily save using MyMassage™ Memory Programs. To enhance the entire wellness experience, turn on the integrated Air Ionizer for clean air intake and switch on the Intersound™ Bluetooth® system to play your favorite playlist for the perfect state of relaxation. Finally, no need to worry about space. Zero Wall Fit™ Space-Saving Technology requires only 2" of space behind the backrest at any given position.

The Infinity Evolution 3D/4D is the total body health and wellness experience in the comfort of your home. It's time to start living better and feeling better.

Infinity Evolution 3D/4D Massage Chair Spec Sheet
Infinity Evolution 3D/4D Massage Chair Dimensions

Ideal Height & Weight

Ideal Height: 5'4" - 6'9"

Max Weight: 300 lbs.

Massage Chair Weight: 323.40 lbs.

WARNING California's Proposition 65

Features

Massage Techniques Include:

  • Kneading
  • Tapping
  • Knocking
  • Shiatsu
  • Sync

Product Features Include:

  • 3D/4D Massage Technology: A 3D/4D back and glutes massage mimics deep tissue massage of human hands through the use of a 3D mechanism that moves up and down, left and right, in and out (intensity), and also adds a fourth dimension of variable speed on these movements, to create the feel of a human hands massage.
  • Triple Roller Total Sole Reflexology Foot Massage: This feature has the broadest coverage of the sole allowed in a massage chair today, utilizing three shiatsu rollers per foot attending to the vital pressure points on the feet linked to other parts of the body.
  • Premium Bluetooth Speakers: Immersive speakers located in the headrest connect to a phone or other Bluetooth device allowing you to stream music, guided meditations, ambient soundscapes, and any other form of audio to enhance the mental experience of your massage.
  • 2 MyMassage™ Memory Programs: Two MyMassage™ programs allow you to build a manual massage sequence then save it to run as your very own program to enjoy time after time just by recalling it.
  • Integrated Air Ionizer: The chair contains a small vent near the headrest to facilitate healthy oxygen intake by emitting negatively charged ions to reduce intake of pollutants.
  • Intelligent Voice Command + Control: This hands-free feature works with an intelligent voice control system that allows you to activate massage programs simply by asking.
  • Complete Calf™ Kneading + Oscillation: The ultimate in lower leg relief. The calf area of each leg contains kneading rollers in the back and orbital oscillation on the sides of the calves to soothe sore, tired calf muscles. The rollers and oscillation imitate human hands gently working to relieve tension and pain and restore circulation and flexibility. Simultaneously, the multiple air cells provide compression with adjustable intensity.
  • 49" L-Track Massage: The L-Track follows the curve of the spine, moving up and down the neck to the lower back, and extending further down the body to your gluteus muscles, ensuring that you receive an encompassing spa-quality massage.
  • Weightless Zero Gravity Recline: Initially developed by NASA, Zero gravity positioning elevates your feet above your heart, relieves pressure on your spine, and improves circulation. This allows the spine to decompress and provides a sense of weightlessness to aid in the therapeutic benefits of the massage chair.
  • TrueFit™ Footrest Extension: The footrest mechanically extends, then retracts, in order to create a custom length set to the user's legs.
  • Zero Wall Fit™ Space-Saving Technology: By sliding the chair forward while reclining, this feature allows the amount of space required between the chair and the wall to be just a few inches. Chairs without this feature must be placed far away from the wall taking up much more space in the room.
  • Rocking Technology: The chair rocks back and forth in a metronome-based movement to provide the classic rocking chair feeling for soothing relaxation.
  • Lumbar Heat: Heating modules located in the lower back of the chair provide a soothing sensation and loosen your muscles to better prepare your body for the massage.
  • Truefit™ Body Scanning: Special technology within the hardware and software of the chair allows the chair to pinpoint the user's size and shape, providing a customized massage specific to them.
  • USB Charging Station: Charge any USB device with the convenient USB port on-board, located within reach while in the chair. Recharge your phone while you recharge your body.
  • Apple & Android App Functionality: Operate the chair right from your Apple or Android device with a free download of its app-based functionality.
  • Adjustable Shoulder Airbags: Get a more precise fit with adjustable shoulder airbags to better suit your body.
  • Color Menu-Driven Remote: Full-color display allows a menu-driven interface for added features over static displays or control panels.
  • 9 Auto Programs: Nine convenient and easy-to-use automated and choreographed programs with the push of a button. Each program automatically changes massage techniques, intensities, and chair movements to create a complete massage session.
Mechanism and Framework Value
Mechanism 3D/4D
Massage Intensity Low, Med, High
Body Scanning Technology YES
Leg Extension Auto Mechanical
Track Type L-Track
Track Length (inches) 49
Nodes in Back Mechanism(s) 4
Zero Gravity Recline Stops 1
Inversion Capability NO
Wall Hugger Design YES
Rocking Capable YES


Massaging Air Compression System Air Bags Air Cells
Total 32 60
Arm 12 24
Shoulder 2 4
Back 4 8
Waist/Hip 2 4
Calf 4 8
Feet 8 12


Additional Massage Functions Value
Shoulder Air Adjustable
Kneading Calf Rollers YES
Oscillating Calf Motor YES
Foot Rollers per Foot 3


Features Value
Number of Auto Programs (including Quick Demo & Memory) 9
Memory Storage Programs (MyMassage) 2
Controller Type Color Menu-Driven
APP for iOS/Android YES
Intelligent Voice Commands YES
Quick Access Controls YES
USB Charging Port YES
Lumbar Heat YES
Air Ionizer YES
Bluetooth Speaker YES



Infinity Care: 5-Year Residential Limited Warranty

Unlimited USA-based customer & technical support
5 Year structural framework warranty
No-cost replacement on covered parts for 3 years
Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year


Complete Care Warranty Period

For In-Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Infinity Massage Chairs may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under warranty coverage.

For any repairs needed during the 3-year parts warranty coverage, Infinity Massage Chairs will provide covered parts at no cost; however, the consumer is responsible for any and all shipping, duties, and brokerage fees. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Infinity Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.

Warranty Exclusions

Warranties do not cover any loss or damage resulting from improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions(fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair, and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics do not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate an Infinity Care Warranty claim, simply call our Customer Support Team at 603-910-5000.


  • Optional 3 Year Extended Warranty: Covers 3 Years Labor, 3 Years Parts, and 5 Years Frame – $399
  • Optional 5 Year Extended Warranty: Covers 5 Years of Labor, Parts, and Frame – $599

Free Curbside Delivery – Avg. Shipping Time 7-10 Business Days

Curbside Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair to a carport or first-floor entryway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

In-Home Delivery – Avg. Shipping Time 7-10 Business Days

In-Home Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair inside your home (no stairs) just inside the doorway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

In-Home Delivery and Assembly – Avg. Shipping Time 10-20 Business Days

In-Home Delivery and Assembly is the same as White Glove Delivery. Your massage chair will be shipped via Freight to the White Glove Delivery warehouse. They will contact you to schedule a delivery time and date when they receive your order.

The White Glove Delivery team consists of a two person installation team that will deliver (up to 2 flights of stairs), unpack, and install your massage chair in your room of choice. These are not professional massage chair installation experts but a furniture installation team. They may or may not have installed your massage chair model before.

Massage chairs are heavy, so make sure you have some extra help to move the boxes and help in assembly.

Frequently Asked Questions

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If for some reason, there is a delay in stock, we will contact you before accepting payment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at contact@topture.com.

No Shipping outside the lower 48 in the USA.

Cancellations & Refunds:

Topture prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). 

Call 1-833-419-1774 or email contact@topture.com

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-833-419-1774, the chat in the bottom right, or email contact@topture.com any time. 

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Chicago Brick Oven Etc.).

These units, are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns

You have 30 days from the date your order arrives to start a return. If your return is approved you will receive a full refund less the return shipping costs + a 30% restocking fee. The item(s) being returned must be in “like new” condition (meaning that they show no signs of wear or damage), and must include all original packaging as well as any accessories, manuals etc. that came included with the original order.

You as the customer are responsible for all return shipping costs as well as any damage to the package throughout the return process.

For the return to be accepted you must receive a RMA (Return Merchandise Authorization number) from us. Please email contact@topture and we will be happy to assist you.

If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

Shipping Times

We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on). 

Order delays have proven to be unavoidable and outside of Topture's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 2 days, that is not a warranty claim.

Contact contact@topture.com for any questions.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Our Shipping Partners

11 Reasons to Choose Topture

1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

4. Dedicated Customer Support: Our team of specialists are available to
assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
to ensure a safe and secure shopping experience.

8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!

Frequently Asked Questions

Where do you deliver to?

We offer free Curbside Delivery to all 48 lower states and for some products even Canada.

Do you ship internationally?

International Shipping

Yes, we offer international shipping for many of our products. Customers outside the US can request a personalized shipping quote by contacting us. Please be aware that any applicable taxes or customs fees will be the responsibility of the customer. Note that some items may be subject to shipping restrictions.

Shipping to Hawaii, Alaska, and Puerto Rico

We ship to Hawaii, Alaska, and Puerto Rico, although most items are subject to additional shipping fees. To obtain specific rates and prevent any restocking fees, please email us at contact@topture.com.

How long will it take for my items to arrive?

If your order is in stock, the following times apply:

Lead Time - 3-7 Business Days Depending on Product - Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.

Transit Time - Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.

For Pre-Order items you can find the expected back in stock date on the product page

Is there a warranty?

Yes, all products come with a manufacturer warranty.

Do you have a showroom?

We don’t have a showroom, which means we can bring you the lowest prices as we don’t need to worry about any extra costs!

Do you offer a price-matching service?

Yes, we do. To request a price match, email us a link to where you've found the lower price, including their shipping and tax.

More questions? See our full FAQ

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The Infinity Evolution 3D/4D brings the benefits of a spa massage home for daily care. With the latest technology and top-quality materials feeling great every day never looked so good.

Featuring a three-dimensional back massage mechanism that mimics the movement of human hands with the fourth dimension of variable speed, you'll experience deep kneading relief. The triple foot roller, Total Sole Reflexology™ stimulates all other areas of the body. What makes the Evolution 3D/4D unique is the Complete Calf™ kneading and oscillating leg massage rejuvenating tired muscles. With Intelligent Voice Command + Control, you can simply tell the Evolution your favorite massage program selection. Or create your own perfect custom massage sequence and easily save using MyMassage™ Memory Programs. To enhance the entire wellness experience, turn on the integrated Air Ionizer for clean air intake and switch on the Intersound™ Bluetooth® system to play your favorite playlist for the perfect state of relaxation. Finally, no need to worry about space. Zero Wall Fit™ Space-Saving Technology requires only 2" of space behind the backrest at any given position.

The Infinity Evolution 3D/4D is the total body health and wellness experience in the comfort of your home. It's time to start living better and feeling better.

Infinity Evolution 3D/4D Massage Chair Spec Sheet
Infinity Evolution 3D/4D Massage Chair Dimensions

Ideal Height & Weight

Ideal Height: 5'4" - 6'9"

Max Weight: 300 lbs.

Massage Chair Weight: 323.40 lbs.

WARNING California's Proposition 65

Features

Massage Techniques Include:

  • Kneading
  • Tapping
  • Knocking
  • Shiatsu
  • Sync

Product Features Include:

  • 3D/4D Massage Technology: A 3D/4D back and glutes massage mimics deep tissue massage of human hands through the use of a 3D mechanism that moves up and down, left and right, in and out (intensity), and also adds a fourth dimension of variable speed on these movements, to create the feel of a human hands massage.
  • Triple Roller Total Sole Reflexology Foot Massage: This feature has the broadest coverage of the sole allowed in a massage chair today, utilizing three shiatsu rollers per foot attending to the vital pressure points on the feet linked to other parts of the body.
  • Premium Bluetooth Speakers: Immersive speakers located in the headrest connect to a phone or other Bluetooth device allowing you to stream music, guided meditations, ambient soundscapes, and any other form of audio to enhance the mental experience of your massage.
  • 2 MyMassage™ Memory Programs: Two MyMassage™ programs allow you to build a manual massage sequence then save it to run as your very own program to enjoy time after time just by recalling it.
  • Integrated Air Ionizer: The chair contains a small vent near the headrest to facilitate healthy oxygen intake by emitting negatively charged ions to reduce intake of pollutants.
  • Intelligent Voice Command + Control: This hands-free feature works with an intelligent voice control system that allows you to activate massage programs simply by asking.
  • Complete Calf™ Kneading + Oscillation: The ultimate in lower leg relief. The calf area of each leg contains kneading rollers in the back and orbital oscillation on the sides of the calves to soothe sore, tired calf muscles. The rollers and oscillation imitate human hands gently working to relieve tension and pain and restore circulation and flexibility. Simultaneously, the multiple air cells provide compression with adjustable intensity.
  • 49" L-Track Massage: The L-Track follows the curve of the spine, moving up and down the neck to the lower back, and extending further down the body to your gluteus muscles, ensuring that you receive an encompassing spa-quality massage.
  • Weightless Zero Gravity Recline: Initially developed by NASA, Zero gravity positioning elevates your feet above your heart, relieves pressure on your spine, and improves circulation. This allows the spine to decompress and provides a sense of weightlessness to aid in the therapeutic benefits of the massage chair.
  • TrueFit™ Footrest Extension: The footrest mechanically extends, then retracts, in order to create a custom length set to the user's legs.
  • Zero Wall Fit™ Space-Saving Technology: By sliding the chair forward while reclining, this feature allows the amount of space required between the chair and the wall to be just a few inches. Chairs without this feature must be placed far away from the wall taking up much more space in the room.
  • Rocking Technology: The chair rocks back and forth in a metronome-based movement to provide the classic rocking chair feeling for soothing relaxation.
  • Lumbar Heat: Heating modules located in the lower back of the chair provide a soothing sensation and loosen your muscles to better prepare your body for the massage.
  • Truefit™ Body Scanning: Special technology within the hardware and software of the chair allows the chair to pinpoint the user's size and shape, providing a customized massage specific to them.
  • USB Charging Station: Charge any USB device with the convenient USB port on-board, located within reach while in the chair. Recharge your phone while you recharge your body.
  • Apple & Android App Functionality: Operate the chair right from your Apple or Android device with a free download of its app-based functionality.
  • Adjustable Shoulder Airbags: Get a more precise fit with adjustable shoulder airbags to better suit your body.
  • Color Menu-Driven Remote: Full-color display allows a menu-driven interface for added features over static displays or control panels.
  • 9 Auto Programs: Nine convenient and easy-to-use automated and choreographed programs with the push of a button. Each program automatically changes massage techniques, intensities, and chair movements to create a complete massage session.
Mechanism and Framework Value
Mechanism 3D/4D
Massage Intensity Low, Med, High
Body Scanning Technology YES
Leg Extension Auto Mechanical
Track Type L-Track
Track Length (inches) 49
Nodes in Back Mechanism(s) 4
Zero Gravity Recline Stops 1
Inversion Capability NO
Wall Hugger Design YES
Rocking Capable YES


Massaging Air Compression System Air Bags Air Cells
Total 32 60
Arm 12 24
Shoulder 2 4
Back 4 8
Waist/Hip 2 4
Calf 4 8
Feet 8 12


Additional Massage Functions Value
Shoulder Air Adjustable
Kneading Calf Rollers YES
Oscillating Calf Motor YES
Foot Rollers per Foot 3


Features Value
Number of Auto Programs (including Quick Demo & Memory) 9
Memory Storage Programs (MyMassage) 2
Controller Type Color Menu-Driven
APP for iOS/Android YES
Intelligent Voice Commands YES
Quick Access Controls YES
USB Charging Port YES
Lumbar Heat YES
Air Ionizer YES
Bluetooth Speaker YES



Infinity Care: 5-Year Residential Limited Warranty

Unlimited USA-based customer & technical support
5 Year structural framework warranty
No-cost replacement on covered parts for 3 years
Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year


Complete Care Warranty Period

For In-Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Infinity Massage Chairs may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under warranty coverage.

For any repairs needed during the 3-year parts warranty coverage, Infinity Massage Chairs will provide covered parts at no cost; however, the consumer is responsible for any and all shipping, duties, and brokerage fees. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Infinity Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.

Warranty Exclusions

Warranties do not cover any loss or damage resulting from improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions(fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair, and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics do not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate an Infinity Care Warranty claim, simply call our Customer Support Team at 603-910-5000.


  • Optional 3 Year Extended Warranty: Covers 3 Years Labor, 3 Years Parts, and 5 Years Frame – $399
  • Optional 5 Year Extended Warranty: Covers 5 Years of Labor, Parts, and Frame – $599

Free Curbside Delivery – Avg. Shipping Time 7-10 Business Days

Curbside Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair to a carport or first-floor entryway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

In-Home Delivery – Avg. Shipping Time 7-10 Business Days

In-Home Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair inside your home (no stairs) just inside the doorway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

In-Home Delivery and Assembly – Avg. Shipping Time 10-20 Business Days

In-Home Delivery and Assembly is the same as White Glove Delivery. Your massage chair will be shipped via Freight to the White Glove Delivery warehouse. They will contact you to schedule a delivery time and date when they receive your order.

The White Glove Delivery team consists of a two person installation team that will deliver (up to 2 flights of stairs), unpack, and install your massage chair in your room of choice. These are not professional massage chair installation experts but a furniture installation team. They may or may not have installed your massage chair model before.

Massage chairs are heavy, so make sure you have some extra help to move the boxes and help in assembly.

Frequently Asked Questions

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If for some reason, there is a delay in stock, we will contact you before accepting payment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at contact@topture.com.

No Shipping outside the lower 48 in the USA.

Cancellations & Refunds:

Topture prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). 

Call 1-833-419-1774 or email contact@topture.com

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-833-419-1774, the chat in the bottom right, or email contact@topture.com any time. 

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Chicago Brick Oven Etc.).

These units, are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns

You have 30 days from the date your order arrives to start a return. If your return is approved you will receive a full refund less the return shipping costs + a 30% restocking fee. The item(s) being returned must be in “like new” condition (meaning that they show no signs of wear or damage), and must include all original packaging as well as any accessories, manuals etc. that came included with the original order.

You as the customer are responsible for all return shipping costs as well as any damage to the package throughout the return process.

For the return to be accepted you must receive a RMA (Return Merchandise Authorization number) from us. Please email contact@topture and we will be happy to assist you.

If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

Shipping Times

We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on). 

Order delays have proven to be unavoidable and outside of Topture's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 2 days, that is not a warranty claim.

Contact contact@topture.com for any questions.

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Our Shipping Partners

11 Reasons to Choose Topture

1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

4. Dedicated Customer Support: Our team of specialists are available to
assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
to ensure a safe and secure shopping experience.

8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!