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BLUETTI AC500 + B300S Home Battery Backup

by BLUETTI
SKU AC500+B300S
Save $4,526.00 Save $1,800.00
Original price $4,799.00
Original price $4,799.00 - Original price $14,525.00
Original price $4,799.00
Current price $2,999.00
$1,349.00 - $9,999.00
Current price $2,999.00
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped
Product Model: AC500+B300S | 5000W 3072Wh Power Kit
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BLUETTI AC500 + B300S Home Battery Backup

AC500+2*B300S
Capacity 6144Wh
AC Output 6x120V (5000W Total)
AC Input 5000W Max.
Solar Input 3000W Max.
Battery Type LiFePO4 3500+ Cycles
Mobile APP BLUETTI App (WiFi/Bluetooth)
Dimensions 21x13x14 in (AC500)
Weight 66.2 lbs (AC500)

Accessible Load

Appliance AC500+2*B300S
Air Conditioner (8100BTU) 5 Hours
Hair Dryer (1,300W) 5 Hours
Microwave (600W) 8.2 Hours
Electric Hammer (800W) 6.2 Hours
Heater (1,800W) 2.7 Hours
Coffee Maker (800W) 74 Cups
Dishwasher (1,300W) 3.8 Hours
Electric Grill (1,560W) 3.2 Hours

 

Modular Solar Power System for All Needs

AC500 & B300S, the expandable power system, will definitely shift the way you harness the solar energy. It's designed to help you go through power outages, stay connected to unlimited energy wherever you are heading.

5000W Pure Sine Wave Inverter

This inverter delivers quality pure sine wave output and takes up to 10kW surge, ensuring anything you plug in will be running to its full functionality and capacity.

Charge in Any Way You Like

​No matter where you are, you can charge your AC500 system at any time. With the wall outlet and solar panels plugged in, the AC500 system supports up to 8,000W* impressive input rate. Get the system recharged before you pack up for the camping, and your power will be ready when you are.At least 2*B300S packs required.

Power Option for Personalization

AC500 is 100% modular and can accept up to 6×B300S (3,072Wh each) expansion battery packs, adding up to an overall capacity of 18,432Wh – Power your whole family's basic needs for DAYS either in daily use or power outages!

Take Care of Your Heavy-duty Equipment

Connecting two AC500 units allows you to can run 240V appliances with ease. Plus, with 12*B300S batteries, you’ll get an impressive capacity of 36,864Wh to reduce grid dependence and pay less for electricity.

Never Run Out of Power

AC500 powers your devices like a gas generator, but without any fuel costs, noise, and pollution, making it safe enough to use next to you whether you're at home, pitching a tent, or trying an RV road trip.

AC500

Outlet

AC Outlets 3 x 120V/20A Outlets
1 x 120V/30A L14-30
1 x 120V/30A TT-30
1 x 120V/50A NEMA14-50
5,000W in total.
Inverter Type Pure Sine Wave
Surge Power 10,000W
USB Port 2 x 5V/3A USB-A
2 x 18W USB-A
2 x USB-C 100W Max.
DC Outlets 1 x 12V/30A (RV Outlet)
1 x 24V/10A (Car Outlet)
*All regulated.
Wireless Charging Pad 2 x 15W Max. (For Each)

Input

AC Charging Cable Input 4,500W Max. (W/ 1*B300S), 5,000W Max. (W/ 2 or more B300S)
Solar Input 3,000W Max., VOC 12-150VDC, 15A
Car Input 12/24V from Vehicle Cigarette Lighter Port
Maximum Input 4,500W (W/ 1*B300S), 8,000W (W/ 2 or more B300S) with AC and Solar Input Simultaneously

General

240V Split Phase Bonding Yes
App Control Yes, Wifi & Bluetooth
Scalability Expandable W/Up to 6 x B300S Or 4 x B300
Simultaneous Recharge & Discharge Yes
Weight 66.2lbs (30kg)
Dimensions (LxWxD) 20.5 x 12.8 x 14.1in (52 x 32.5 x 35.8cm)
Operating Temperature -4-104℉ (-20-40℃)
Storage Temperature -4-104℉ (-20-40℃)
Certification UL2743, UKCA, TELEC, RCM, FCC ID, CE
Warranty 48 Months

In the Box

  • AC500 Expandable Power Station
  • 15A AC Charging Cable
  • Solar Charging Cable (MC4 to Aviation Calbe)
  • Car Charging Cable (MC4 to Cigarette Lighter)
  • User Manual
  • Certificate Card
  • 4-Year Warranty Card

B300S

Bluetti B300S

Battery Info

Capacity 3,072Wh (51.2V, 60Ah)
Cell Chemistry LiFePO4 (Lithium Iron Phosphate)
Life Cycles 3,500+ Cycles to 80% Original Capacity
Shelf-life Recharge to 80% Every 3–6 Months
Management System MPPT Charge Controller, BMS, etc.

Output

USB-C Port 1 x 100W Max.
USB-A Port 1 x 18W
DC Outlets 1 x 12V/10A (Car Outlet)
*All regulated.

Input

AC Input 500W Max.
Solar Input 500W Max., VOC 12–60VDC, 10A
Car Input 12/24V from Cigarette Lighter Port
Maximum Input 1,000W, with D050S DC Charging Enhancer

Gerneral

240V Split Phase Bonding Yes, Works with AC500
Simultaneous Recharge & Discharge Yes
Weight 83.8lbs (38kg)
Dimensions (LxWxD) 20.5 x 12.5 x 10.5in (52 x 32 x 26.6cm)
Operating Temperature -4°F–104°F (-20°C–40°C)
Storage Temperature -4°F–104°F (-20°C–40°C)
Certification UL2743, UKCA, RCM, PSE, FCC, CE

In the Box

  • B300S Expansion Battery
  • Battery Extension Cable (P150D)
  • Solar Charging Cable (MC4 to XT90)
  • User Manual
  • Certificate Card
  • Warranty Card

What is the output power of AC500?

4,500W Max. with 1*B300S
5,000W Max. with 2*B300S or more
3,000W Max. with 1*B300
5,000W Max. with 2*B300 or more.

How many B300 packs can be connected to AC500?

4

How many B300S packs can be connected to AC500?

6

Can B300S and B300 be mixed?

Yes. 4 packs in total.

Can I use AC500 alone?

No, it's 100% modular and needs to team with B300S/B300 to get its job done.

What is the max charging power of AC500?

1. 3,000W max. with 1*B300
2. 5,000W max. with 2*B300 or more
3. 4,500W max. with 1*B300S (PV+AC)
4. 8,000W max. with 2*B300S or more (PV+AC)

Can I use other brands' batteries?

No, AC500 is compatible with B300S or B300 ONLY.

What is the power consumption of AC500 when it's off/on?

1. 11W when AC500 is on, DC and AC are off
2. 30W when AC and DC are on

Do I need an extra cable to connect B300 and AC500?

Yes, P150D to P090D is required, you may order it separately in BLUETTI Store.

What is the difference between B300S and B300?

1) Current capacity: 130A for B300S while 75A for B300.
2) ONLY B300S features the automatic heating function.
3) Solar input: 500W for B300S while 200W for B300.

How does the heating function work?

When the temperature is below 0℃, the battery will be automatically heated once AC or PV charging is activated (input power>400W).

Is AC500 compatible with AC300's fusion box?

Yes.

How to connect AC500 to the main panel?

Low Voltage Area: Match the transfer switch and smart home panel to the main panel.
High Voltage Area: Match the transfer switch to the main power box.

Can fusion box connect with AC500 and AC300 simultaneously?

Not recommended.

What is the maximum power of AC500 when using the fusion box?

1) 7,200W when connected with P030A
2) 10,000W when directly connected to the distribution box.
Note: The split phase function is only available for US Version.

Is there a UPS function when using fusion box?

No, but we do have EPS (emergency power supply).

What is the switching time of the UPS?

20ms.

Can I use third party solar panels to charge AC500?

Yes, the solar panels must meet the following conditions:
1) Total voltage:12-150V
2) Total power: 3000W max.
3) With MC4 connectors

Can I use rooftop solar panel to charge AC500?

Yes, but please note that your solar roof must meet:
1. No micro-inverter
2. Open circuit voltage 12-150V
3. With MC4 connectors
Note: When OCV exceeds 150V, you may use BLUETTI D300S* to step down the voltage to achieve solar charging.

Does AC500 support charging and discharging at the same time?

Yes.

How long will AC500 run my device?

Running time = battery capacity x DoD x η ÷ device rated power
DoD: Depth of Discharge, η: local inverter efficiency.
For AC500, both DoD and η are 90%. If you run a 1,000W microwave oven with an AC500 + B300S combo, the running time will be:
3,072Wh × 90% × 90% ÷ 1,000W ≈ 2.5 hours
Note:
1) This formula doesn't apply to inductive loads with compressors, such as refrigerators, air conditioners, etc.
2) The above data is for reference ONLY.

Is AC500 waterproof?

No, please keep it in a dry place.

Can I use the fusion box in high voltage areas?

No.

Why does a warning come up when using a diesel heating pump with the cigarette lighter port?

The pump may require more initial power to start. Use a compatible adapter to start and run the pump with our AC outlets.

Portable Power Station

Product Item Warranty Period(Months)
Power Station EB3A 24
EB55
EB70/EB70S
AC50S
EB150
EB240
AC2A/AC2P 60
AC70/AC70P 60
AC60/AC60P/AC240 72
AC180/AC180P 60
AC200L/AC200P L 60
X30/X60 12
Battery Module B80/B80P/B210 72

Home Backup System

Product Model Warranty Period (Months)
Power Station AC200 48
AC200P
AC200MAX
AC300
AC500
EP500 60
EP500PRO
Home Energy EP800 120
EP900
Battery Modules B230 48
B300
B300S

Solar Panel & Accessory

Product Model Warranty Period (Months)
Solar Panel PV68 12
PV120/PV120S
PV200
PV350
PV420
Accessory ALL

Warranty Period
BLUETTI warrants that the product will be free from defect in workmanship and material to the original consumer purchaser.
The warranty period starts on the date of purchase by the original consumer purchaser,

  • For the product of portable power station, the warranty period varies from 24 months to 72 months.
  • For the product of home backup system, the warranty period varies from 48 months to 60 months.
  • For the product of solar panel and accessories as cable, charger etc, 12 months is provided for the warranty service.

No warranty for gifts product and Warranty period may vary by country subject to local laws and regulations.

Warranty Statement
Any defects in material, workmanship of your product will be covered after you provide any valid proof of purchase and information including but not limited to:

  • A purchased order number made through BLUETTI official stores.
  • Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.

Note: The limited warranty is restricted to the country of purchase. The warranty will be invalid on the items once they are taken or shipped to other countries.

Exclusions of Warranty 
1. Misused, abused, damaged by accident or damaged due to force majeure (e.g. lightning strikes, tornadoes, hurricanes, etc.);
2. Unauthorized modification, repair, dis-assembly or operation not in accordance with the official instructions or manuals;
3. Purchased from unauthorized resellers;
4. Use for special application other than normal consumer use;
5. Lost, stolen or full refunded product;
6. Any defect or damage caused by exposure to excessive heat, cold, liquids or other external causes;
7. Invalid proof of purchase;
8. Warranty period expired
9. The battery model on the warranty certificate does not match the actual item;
10. Unauthorized alteration on the warranty certificate;
11. Product wear and tear through the usage of time.

Return and Refund

  • Order Cancellation:

Order Cancellation can be requested by customer within 48 hours after placing an order by email or phone with the BLUETTI official store. If the product has been shipped, an intercept fee will be charged.

  • 30 days money-back guarantee will be automatically credited to your order.
  • For more details, please click here.

Claim Process

  • Please contact us via Email: service@bluettipower.com , Monday through Sunday, for any assistance with the product.
  • For any warranty claims, service performed by BLUETTI or local authorized service partner, subject to the options below:
  • Repaired by BLUETTI service center, or
  • Swap for a replacement product with equivalent specifications according to model and service life
  • In case of replacement, a refurbished model of equal value may be provided and the delivery of the replacement will be arranged within 7 business days (subject to changes caused by force majeure) after confirming the defective item has been received at BLUETTI warehouse.
  • A swap product assumes the remaining warranty of the original product or thirty (30) days from the date of replacement, whichever is greater.
  • For any out of warranty claims, please priorly contact BLUETTI service for more details.

Warranty Extension

  • The warranty extension is now only applicable for the model of AC200MAX, AC200P or B230 purchased from BLUETTI official website with protection against damage without service fee.
  • Any purchases of the four models from other platforms are required to submit the application for extended warranty by the link below:https://www.bluettipower.com/pages/warranty-extend

Disclaimer of Implied Warranties 

This limited warranty is in lieu of all other expressed or implied warranties, including any warranty of fitness for a particular purpose or use and any implied warranty of merchantability otherwise applicable to BLUETTI portable solar generators. BLUETTI and its affiliated companies shall not be liable for any special, incidental or consequential damages, including lost profits. There are no warranties extended other than as provided herein.
This limited warranty may be modified only by BLUETTI. Any implied warranties allowed by law shall be limited in duration to the terms of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights. You also have other rights from state to state.BLUETTI’s only liability shall be the repair or replacement as stated above.

11 Reasons to Choose Topture

1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

4. Dedicated Customer Support: Our team of specialists are available to
assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
to ensure a safe and secure shopping experience.

8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!

Frequently Asked Questions

Where do you deliver to?

We offer free Curbside Delivery to all 48 lower states and for some products even Canada.

Do you ship internationally?

International Shipping

Yes, we offer international shipping for many of our products. Customers outside the US can request a personalized shipping quote by contacting us. Please be aware that any applicable taxes or customs fees will be the responsibility of the customer. Note that some items may be subject to shipping restrictions.

Shipping to Hawaii, Alaska, and Puerto Rico

We ship to Hawaii, Alaska, and Puerto Rico, although most items are subject to additional shipping fees. To obtain specific rates and prevent any restocking fees, please email us at contact@topture.com.

How long will it take for my items to arrive?

If your order is in stock, the following times apply:

Lead Time - 3-7 Business Days Depending on Product - Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.

Transit Time - Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.

For Pre-Order items you can find the expected back in stock date on the product page

Is there a warranty?

Yes, all products come with a manufacturer warranty.

Do you have a showroom?

We don’t have a showroom, which means we can bring you the lowest prices as we don’t need to worry about any extra costs!

Do you offer a price-matching service?

Yes, we do. To request a price match, email us a link to where you've found the lower price, including their shipping and tax.

More questions? See our full FAQ

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AC500+2*B300S
Capacity 6144Wh
AC Output 6x120V (5000W Total)
AC Input 5000W Max.
Solar Input 3000W Max.
Battery Type LiFePO4 3500+ Cycles
Mobile APP BLUETTI App (WiFi/Bluetooth)
Dimensions 21x13x14 in (AC500)
Weight 66.2 lbs (AC500)

Accessible Load

Appliance AC500+2*B300S
Air Conditioner (8100BTU) 5 Hours
Hair Dryer (1,300W) 5 Hours
Microwave (600W) 8.2 Hours
Electric Hammer (800W) 6.2 Hours
Heater (1,800W) 2.7 Hours
Coffee Maker (800W) 74 Cups
Dishwasher (1,300W) 3.8 Hours
Electric Grill (1,560W) 3.2 Hours

 

Modular Solar Power System for All Needs

AC500 & B300S, the expandable power system, will definitely shift the way you harness the solar energy. It's designed to help you go through power outages, stay connected to unlimited energy wherever you are heading.

5000W Pure Sine Wave Inverter

This inverter delivers quality pure sine wave output and takes up to 10kW surge, ensuring anything you plug in will be running to its full functionality and capacity.

Charge in Any Way You Like

​No matter where you are, you can charge your AC500 system at any time. With the wall outlet and solar panels plugged in, the AC500 system supports up to 8,000W* impressive input rate. Get the system recharged before you pack up for the camping, and your power will be ready when you are.At least 2*B300S packs required.

Power Option for Personalization

AC500 is 100% modular and can accept up to 6×B300S (3,072Wh each) expansion battery packs, adding up to an overall capacity of 18,432Wh – Power your whole family's basic needs for DAYS either in daily use or power outages!

Take Care of Your Heavy-duty Equipment

Connecting two AC500 units allows you to can run 240V appliances with ease. Plus, with 12*B300S batteries, you’ll get an impressive capacity of 36,864Wh to reduce grid dependence and pay less for electricity.

Never Run Out of Power

AC500 powers your devices like a gas generator, but without any fuel costs, noise, and pollution, making it safe enough to use next to you whether you're at home, pitching a tent, or trying an RV road trip.

AC500

Outlet

AC Outlets 3 x 120V/20A Outlets
1 x 120V/30A L14-30
1 x 120V/30A TT-30
1 x 120V/50A NEMA14-50
5,000W in total.
Inverter Type Pure Sine Wave
Surge Power 10,000W
USB Port 2 x 5V/3A USB-A
2 x 18W USB-A
2 x USB-C 100W Max.
DC Outlets 1 x 12V/30A (RV Outlet)
1 x 24V/10A (Car Outlet)
*All regulated.
Wireless Charging Pad 2 x 15W Max. (For Each)

Input

AC Charging Cable Input 4,500W Max. (W/ 1*B300S), 5,000W Max. (W/ 2 or more B300S)
Solar Input 3,000W Max., VOC 12-150VDC, 15A
Car Input 12/24V from Vehicle Cigarette Lighter Port
Maximum Input 4,500W (W/ 1*B300S), 8,000W (W/ 2 or more B300S) with AC and Solar Input Simultaneously

General

240V Split Phase Bonding Yes
App Control Yes, Wifi & Bluetooth
Scalability Expandable W/Up to 6 x B300S Or 4 x B300
Simultaneous Recharge & Discharge Yes
Weight 66.2lbs (30kg)
Dimensions (LxWxD) 20.5 x 12.8 x 14.1in (52 x 32.5 x 35.8cm)
Operating Temperature -4-104℉ (-20-40℃)
Storage Temperature -4-104℉ (-20-40℃)
Certification UL2743, UKCA, TELEC, RCM, FCC ID, CE
Warranty 48 Months

In the Box

  • AC500 Expandable Power Station
  • 15A AC Charging Cable
  • Solar Charging Cable (MC4 to Aviation Calbe)
  • Car Charging Cable (MC4 to Cigarette Lighter)
  • User Manual
  • Certificate Card
  • 4-Year Warranty Card

B300S

Bluetti B300S

Battery Info

Capacity 3,072Wh (51.2V, 60Ah)
Cell Chemistry LiFePO4 (Lithium Iron Phosphate)
Life Cycles 3,500+ Cycles to 80% Original Capacity
Shelf-life Recharge to 80% Every 3–6 Months
Management System MPPT Charge Controller, BMS, etc.

Output

USB-C Port 1 x 100W Max.
USB-A Port 1 x 18W
DC Outlets 1 x 12V/10A (Car Outlet)
*All regulated.

Input

AC Input 500W Max.
Solar Input 500W Max., VOC 12–60VDC, 10A
Car Input 12/24V from Cigarette Lighter Port
Maximum Input 1,000W, with D050S DC Charging Enhancer

Gerneral

240V Split Phase Bonding Yes, Works with AC500
Simultaneous Recharge & Discharge Yes
Weight 83.8lbs (38kg)
Dimensions (LxWxD) 20.5 x 12.5 x 10.5in (52 x 32 x 26.6cm)
Operating Temperature -4°F–104°F (-20°C–40°C)
Storage Temperature -4°F–104°F (-20°C–40°C)
Certification UL2743, UKCA, RCM, PSE, FCC, CE

In the Box

  • B300S Expansion Battery
  • Battery Extension Cable (P150D)
  • Solar Charging Cable (MC4 to XT90)
  • User Manual
  • Certificate Card
  • Warranty Card

What is the output power of AC500?

4,500W Max. with 1*B300S
5,000W Max. with 2*B300S or more
3,000W Max. with 1*B300
5,000W Max. with 2*B300 or more.

How many B300 packs can be connected to AC500?

4

How many B300S packs can be connected to AC500?

6

Can B300S and B300 be mixed?

Yes. 4 packs in total.

Can I use AC500 alone?

No, it's 100% modular and needs to team with B300S/B300 to get its job done.

What is the max charging power of AC500?

1. 3,000W max. with 1*B300
2. 5,000W max. with 2*B300 or more
3. 4,500W max. with 1*B300S (PV+AC)
4. 8,000W max. with 2*B300S or more (PV+AC)

Can I use other brands' batteries?

No, AC500 is compatible with B300S or B300 ONLY.

What is the power consumption of AC500 when it's off/on?

1. 11W when AC500 is on, DC and AC are off
2. 30W when AC and DC are on

Do I need an extra cable to connect B300 and AC500?

Yes, P150D to P090D is required, you may order it separately in BLUETTI Store.

What is the difference between B300S and B300?

1) Current capacity: 130A for B300S while 75A for B300.
2) ONLY B300S features the automatic heating function.
3) Solar input: 500W for B300S while 200W for B300.

How does the heating function work?

When the temperature is below 0℃, the battery will be automatically heated once AC or PV charging is activated (input power>400W).

Is AC500 compatible with AC300's fusion box?

Yes.

How to connect AC500 to the main panel?

Low Voltage Area: Match the transfer switch and smart home panel to the main panel.
High Voltage Area: Match the transfer switch to the main power box.

Can fusion box connect with AC500 and AC300 simultaneously?

Not recommended.

What is the maximum power of AC500 when using the fusion box?

1) 7,200W when connected with P030A
2) 10,000W when directly connected to the distribution box.
Note: The split phase function is only available for US Version.

Is there a UPS function when using fusion box?

No, but we do have EPS (emergency power supply).

What is the switching time of the UPS?

20ms.

Can I use third party solar panels to charge AC500?

Yes, the solar panels must meet the following conditions:
1) Total voltage:12-150V
2) Total power: 3000W max.
3) With MC4 connectors

Can I use rooftop solar panel to charge AC500?

Yes, but please note that your solar roof must meet:
1. No micro-inverter
2. Open circuit voltage 12-150V
3. With MC4 connectors
Note: When OCV exceeds 150V, you may use BLUETTI D300S* to step down the voltage to achieve solar charging.

Does AC500 support charging and discharging at the same time?

Yes.

How long will AC500 run my device?

Running time = battery capacity x DoD x η ÷ device rated power
DoD: Depth of Discharge, η: local inverter efficiency.
For AC500, both DoD and η are 90%. If you run a 1,000W microwave oven with an AC500 + B300S combo, the running time will be:
3,072Wh × 90% × 90% ÷ 1,000W ≈ 2.5 hours
Note:
1) This formula doesn't apply to inductive loads with compressors, such as refrigerators, air conditioners, etc.
2) The above data is for reference ONLY.

Is AC500 waterproof?

No, please keep it in a dry place.

Can I use the fusion box in high voltage areas?

No.

Why does a warning come up when using a diesel heating pump with the cigarette lighter port?

The pump may require more initial power to start. Use a compatible adapter to start and run the pump with our AC outlets.

Portable Power Station

Product Item Warranty Period(Months)
Power Station EB3A 24
EB55
EB70/EB70S
AC50S
EB150
EB240
AC2A/AC2P 60
AC70/AC70P 60
AC60/AC60P/AC240 72
AC180/AC180P 60
AC200L/AC200P L 60
X30/X60 12
Battery Module B80/B80P/B210 72

Home Backup System

Product Model Warranty Period (Months)
Power Station AC200 48
AC200P
AC200MAX
AC300
AC500
EP500 60
EP500PRO
Home Energy EP800 120
EP900
Battery Modules B230 48
B300
B300S

Solar Panel & Accessory

Product Model Warranty Period (Months)
Solar Panel PV68 12
PV120/PV120S
PV200
PV350
PV420
Accessory ALL

Warranty Period
BLUETTI warrants that the product will be free from defect in workmanship and material to the original consumer purchaser.
The warranty period starts on the date of purchase by the original consumer purchaser,

  • For the product of portable power station, the warranty period varies from 24 months to 72 months.
  • For the product of home backup system, the warranty period varies from 48 months to 60 months.
  • For the product of solar panel and accessories as cable, charger etc, 12 months is provided for the warranty service.

No warranty for gifts product and Warranty period may vary by country subject to local laws and regulations.

Warranty Statement
Any defects in material, workmanship of your product will be covered after you provide any valid proof of purchase and information including but not limited to:

  • A purchased order number made through BLUETTI official stores.
  • Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.

Note: The limited warranty is restricted to the country of purchase. The warranty will be invalid on the items once they are taken or shipped to other countries.

Exclusions of Warranty 
1. Misused, abused, damaged by accident or damaged due to force majeure (e.g. lightning strikes, tornadoes, hurricanes, etc.);
2. Unauthorized modification, repair, dis-assembly or operation not in accordance with the official instructions or manuals;
3. Purchased from unauthorized resellers;
4. Use for special application other than normal consumer use;
5. Lost, stolen or full refunded product;
6. Any defect or damage caused by exposure to excessive heat, cold, liquids or other external causes;
7. Invalid proof of purchase;
8. Warranty period expired
9. The battery model on the warranty certificate does not match the actual item;
10. Unauthorized alteration on the warranty certificate;
11. Product wear and tear through the usage of time.

Return and Refund

  • Order Cancellation:

Order Cancellation can be requested by customer within 48 hours after placing an order by email or phone with the BLUETTI official store. If the product has been shipped, an intercept fee will be charged.

  • 30 days money-back guarantee will be automatically credited to your order.
  • For more details, please click here.

Claim Process

  • Please contact us via Email: service@bluettipower.com , Monday through Sunday, for any assistance with the product.
  • For any warranty claims, service performed by BLUETTI or local authorized service partner, subject to the options below:
  • Repaired by BLUETTI service center, or
  • Swap for a replacement product with equivalent specifications according to model and service life
  • In case of replacement, a refurbished model of equal value may be provided and the delivery of the replacement will be arranged within 7 business days (subject to changes caused by force majeure) after confirming the defective item has been received at BLUETTI warehouse.
  • A swap product assumes the remaining warranty of the original product or thirty (30) days from the date of replacement, whichever is greater.
  • For any out of warranty claims, please priorly contact BLUETTI service for more details.

Warranty Extension

  • The warranty extension is now only applicable for the model of AC200MAX, AC200P or B230 purchased from BLUETTI official website with protection against damage without service fee.
  • Any purchases of the four models from other platforms are required to submit the application for extended warranty by the link below:https://www.bluettipower.com/pages/warranty-extend

Disclaimer of Implied Warranties 

This limited warranty is in lieu of all other expressed or implied warranties, including any warranty of fitness for a particular purpose or use and any implied warranty of merchantability otherwise applicable to BLUETTI portable solar generators. BLUETTI and its affiliated companies shall not be liable for any special, incidental or consequential damages, including lost profits. There are no warranties extended other than as provided herein.
This limited warranty may be modified only by BLUETTI. Any implied warranties allowed by law shall be limited in duration to the terms of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights. You also have other rights from state to state.BLUETTI’s only liability shall be the repair or replacement as stated above.

11 Reasons to Choose Topture

1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

4. Dedicated Customer Support: Our team of specialists are available to
assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
to ensure a safe and secure shopping experience.

8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!