At Topture we strive to offer only the highest quality products on the market and to work with customers to ensure complete satisfaction.
All items come with a manufacturer's warranty and specific warranty details for an item are available on each product page.
Uppon Arrival
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.
If you sign for a shipment as complete and in good order, you also accept responsibility for any freight damage! It is then your responsibility to make any necessary claims for damaged goods with that carrier.
If your item(s) do arrive damaged, please contact us immediately and send photos to contact@topture.com.
We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your product.