Kahuna SM-9300 Massage Chair

2 Years Full Part & Labor Warranty Details

Please NOTE: Gift items cannot be changed and shipping costs are added separately.

KAHUNA CHAIR WARRANTY CERTIFICATION
Guaranteed Satisfaction - 2 Years 
Thank you for purchasing a Kahuna massage chair. When you purchase Kahuna Arete it gives a full warranty for 2 years.

You must register your warranty within a month after you receive the product. The warranty will be voided if we don't receive registration within a month period. This product is for home use. Any commercial use of the product will also void the warranty. The warranty does not cover damages by customers such as damage by moving the product,dropping it, accidents, or neglect such as stains, fluids, mold, water damage, animal damage, cuts, and burns. The warranty is non-transferable and it will be voided if you buy from the end user.

WARRANTY - First 2 Years
It covers all parts and labor costs. Customers do not pay anything within the two years. We offer on-site repair services.

Not Included
We do not cover shipping expenses if this occurs. We do not cover normal wear and tear including velcro, zipper, or tears in any fabric or leather covering by abuse. We do not cover if the product has been damaged physically and intentionally.

Also, we do not cover customers' accidents or neglect such as stains, fluids, mold, water damage, animal damage, cuts, and burns.

Registration must be filled out within 30 days from the delivery date. 

• Warranty Policy
• Warranty Registration

If you would like to return your product, you have 30 days. Customers are responsible for the freight charges and 15% – 35% restocking fee. When the returned item has been received and inspected, you will receive a credit for the total of your purchase minus the freight and restocking fees. White Glove delivery is non-refundable. *Original packaging is required.

The return process is easy. Contact customer service to get your Return Merchandise Authorization (RMA) number and the correct address to send your item. Please make sure that the item is returned in its original condition and that it is packed in its original box. Product will not be accepted if it is returned improperly. Restocking fee and return shipping charge will be applied.

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5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

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