Infinity Massage Chairs

Infinity FAQs

Where are Infinity massage chairs made?

Infinity massage chairs source their parts from China and undergo assembly in the United States to ensure high-quality control. Each model is tailored to meet the specific needs and preferences of a diverse customer base.

Is Infinity a good massage chair brand?

Infinity is renowned in the retail massage chair industry, having established itself as a leading and trusted brand in the U.S. The company excels in integrating advanced technology with design, focusing on both functionality and aesthetics.

What is the weight limit for the Infinity massage chair?

The Infinity IT-9800 model supports up to 350 lbs, offering a roomy seat and a broad frame to accommodate larger individuals comfortably. It features advanced technology for body scanning and customizes massages based on the user’s height and positioning, all while presenting in stylish leather upholstery.

How long has Infinity massage chairs been in business?

Infinity launched its array of therapeutic massage chairs and spa-quality personal massage products in 2009, gaining acclaim within the furniture industry for their quality and innovation.

Who owns Infinity massage chair Company?

Michael Garceau is the President and co-owner of Infinity, a company recognized for its excellence and growth, notably making it onto the Inc. 5000 list.

Does Infinity make Kyota massage chairs?

Yes, Kyota is a premier brand under the umbrella of Infinite Creative Enterprises, Inc., the parent company of Infinity.

Are Kyota and Infinity the same?

Indeed, Kyota and Infinity massage chairs are products of the same parent company, Infinite Creative Enterprises, Inc.

How much does an Infinity massage chair weigh?

For instance, the Infinity Evolution Max massage chair has a weight of 322 pounds.

What is 4D on an Infinity massage chair?

The 4D feature in Infinity massage chairs refers to a sophisticated massage mechanism that simulates the depth and motion of human hands, providing a deep-tissue massage experience that extends from the back to the glutes. Users can control this feature via the new Infinity Controller or through a smartphone app, enhancing the massage experience with convenience and customization.

Why is Infinity considered a top retailer for massage chairs?

Infinity is the leading retailer of premium massage chairs in the U.S. due to its high sales volume, A+ Better Business Bureau rating, and commitment to incorporating the latest technologies for whole-body wellness.

What types of products does Infinity offer besides massage chairs?

Besides premium massage chairs, Infinity offers targeted massage accessories like foot, calf, and shoulder massagers.

What sets Infinity massage chairs apart in terms of quality and pricing?

Infinity is known for its technological innovation and quality, providing massage chairs that cater to various body types, lifestyles, fitness levels, and budgets, ensuring a premium feature set across its range.

What does Infinity's customer service guarantee entail?

Infinity offers 24/7 customer service access to U.S.-based customers, emphasizing a customer-first approach in support and assistance.

What are the best features of Infinity massage chairs?

Infinity chairs boast innovative features for a unique massage experience, focusing on design innovation, quality assurance, and creating the ultimate massage experience.

How long do Infinity massage chairs last?

Infinity chairs are built with durable framework and advanced technology, ensuring longevity with proper care, and are backed by a comprehensive warranty.

Can Infinity chairs fit in small spaces?

Many Infinity chairs feature space-saving technology, allowing them to be placed close to walls while still fully reclining, making them suitable for compact spaces.

What are the delivery options for Infinity massage chairs?

We offer standard curbside delivery and an optional white glove service for inside delivery and assembly.

Where are Infinity massage chairs assembled?

Infinity chairs are assembled in the U.S. for quality control, with parts manufactured in China, and each model is customized to suit various customer needs.

What does the Infinity warranty cover?

The standard Infinity warranty covers replacement parts, structural framework, and labor for the first year, with options for extended coverage.

Is assembly required for Infinity massage chairs?

Yes, assembly is required, but it is simplified with pre-assembled components, clear instructions, and optional white glove delivery for in-room assembly.

How often should one use a massage chair?

Starting with 10 to 15-minute sessions two to three times a day is recommended, gradually increasing to longer, daily sessions as comfort with the chair grows.

Can the massage intensity be adjusted?

Yes, airbag pressure can be manually adjusted, and certain models offer 3D, 4D, or Syner D technology to modify roller intensity and depth.

Are Infinity massage chairs suitable for children?

Children aged 10 and up can use Infinity massage chairs under supervision, with adjustable massage intensity for safe and comfortable use.

Can I reduce the foot massage intensity´?

The foot massage intensity can be decreased by adjusting the airbag pressure or turning off the foot rollers.

Are technician services available for repairs?

Infinity has a network of technicians across the U.S. to provide service and repairs for their massage chairs.

Can I save custom massage programs on Infinity chairs?

Certain Infinity chairs feature MyMassage Memory, allowing users to save and revisit custom massage programs.