Kyota Nokori M980 Syner-D Massage Chair — Topture Skip to content
Best Prices - Manufacturers Warranty - Expert Support
✔️Best Prices ✔️Manufact. Warranty ✔️Expert Support
Free Shipping
Lowest Price Guarantee
Live Customer Support
405+ 5-Star Reviews

Kyota Yguana M780 4D Massage Chair

by Kyota
SKU 178011115
Original price $0.00 - Original price $0.00
Original price $0.00
$6,999.00
$6,999.00 - $6,999.00
Current price $6,999.00
Availability:
Coming soon
Availability:
Coming soon
Color: Black
  • Amazon
  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa

This Item is Currently on Backorder

Units are allocated on a first-come, first-served basis. Reserve the next available one for you with a pre-order. No ETA yet

Lowest Price Guarantee
Full Manufacturer's Warranty
Authorized Kyota Retailer
Fastest Delivery Guaranteed

Learn more about the

Kyota Yguana M780 4D Massage Chair

Product Overview

Introducing the Kyota Yugana M780 4D Massage Chair, a state-of-the-art massage chair designed to provide an unparalleled massage experience tailored specifically to your body's unique needs. Packed with groundbreaking features and cutting-edge massage technology, the Yugana’s 4D back mechanism transports you into the realm of professional massage therapy. Left/right, up/down and in/out motions coupled with variable speed simulate human hands and deliver therapeutic relief from your neck and shoulders down to your glutes.

Are your lower body muscles feeling tired and achy? The Yugana has got you covered with its Total Calf™ Kneading and Oscillating calf massage, combined with the soothing triple roller Total Sole Reflexology. Say goodbye to fatigue as your lower body is revitalized and renewed. Immerse yourself in the advanced functionalities of the Yugana, such as the Intersound™ Bluetooth Speakers equipped with onboard SootheMe™ Nature Sounds. With Intelligent Voice Command + Control, you can effortlessly operate the chair hands-free, enhancing your relaxation experience. Take advantage of the MyMassage™ Memory Programs to save your personalized massage programs and access them whenever you desire. Turn on heat in the lumbar and back massage nodes to melt away stress and prepare your body for relaxation. Worried about space? Relax! The Yugana is equipped with Zero Wall Fit™ Space-Saving Technology, requiring only 2" of wall clearance.

Elevate your massage experience to new heights with the Kyota Yugana M780 4D and indulge in massage all day every day from the comfort of your own home.

Weights & Dimensions

Ideal Height Range: 4'8" - 6'2"

Max Weight: 300 lbs.

Massage Chair Weight: 216 lbs.

WARNING California's Proposition 65 

Features

4D Back Massage Mechanism

4D Back Massage Mechanism

A 4D back and glutes massage mimics deep tissue massage of human hands through the use of a 4D mechanism that moves up and down, left and right, in and out (intensity), and also adds a fourth dimension of variable speed on these movements, to create the feel of a human hands massage.

Complete Calf™ Kneading + Oscillation

The ultimate in lower leg relief. Rollers combine with oscillating movement and compression air cells to simulate hands gently relieving tension and pain.

Complete Calf™ Kneading + Oscillation
Total Sole Triple Reflexology Foot Rollers

Total Sole Triple Reflexology Foot Rollers

This feature has the broadest coverage of the sole allowed in a massage chair today, utilizing three shiatsu rollers per foot attending to the vital pressure points on the feet linked to other parts of the body.

3 MyMassage™ Memory Programs

MyMassage™ programs allow you to build a manual massage sequence then save it to run as your very own program to enjoy time after time just by recalling it.

3 MyMassage™ Memory Programs
Color Menu-Driven Remote with 13 Auto Programs

Color Menu-Driven Remote with 13 Auto Programs

Full-color display allows a menu-driven interface. Choose from 13 convenient and easy-to-use choreographed programs with the push of a button.

Remote Control Holders

Located on the front of both Arm Panels. Conveniently store your remote control when not in use.

Remote Control Holders
Zero Wall Fit™ Space-Saving Technology

Zero Wall Fit™ Space-Saving Technology

By sliding the chair forward while reclining, this feature allows the amount of space required between the chair and the wall to be just a few inches. Chairs without this feature must be placed far away from the wall taking up much more space in the room.

Lumbar + Back Mechanism Heat

Heating modules located in the lower back of the chair and in the 4D back mechanism provide a soothing sensation and loosen your muscles to better prepare your body for the massage.

Lumbar + Back Mechanism Heat

Additional Features

  • Weightless One-Touch Zero Gravity: Zero Gravity elevates your feet up over your heart to improve overall circulation and reduces gravitational force on your spine for a sense of weightlessness.
  • Full Manual Control: Control air intensity, foot roller on/off and targeted zone massage mapping.
  • Intelligent Voice Command + Control: Activate your massage programs by simply using this hands-free voice command feature.
  • TrueFit™ Body Scanning: Special technology within the hardware and software of the chair allows the chair to pinpoint the user's size and shape, providing a customized massage specific to them.
  • USB Charging Station: Charge any USB device with the convenient USB port on-board, located within reach while in the chair right above the left remote control holder. Recharge your phone while you recharge your body.
  • LED Mood Lighting: Chromotherapy lights use the color spectrum to help balance one's physical, emotional, spiritual, and mental energy. Lights on the side of the chair illuminate to set the mood.
  • Intersound™ Bluetooth® Speakers: Immersive speakers located in the headrest connect to a phone or other Bluetooth device allowing you to stream music, guided meditations, ambient soundscapes, and any other form of audio to enhance the mental experience of your massage.
  • Sleep Mode: Enabling sleep mode will keep the chair reclined after your massage program ends; allow yourself to enter a deep state of relaxation until you decide to get up.
  • SoothMe™ Nature Sounds: The sound menu is right on the remote to envelope yourself in soundscapes that are designed to help you relax.
  • Expandable Neck Pillow: To reduce the intensity of your massage, open up the neck pillow and use it as a back pad. Unfold the the neck pillow held together with velcro, to convert into a back pad. Once unfolded, drape the extended pillow pad over the chair.

Air Massage

  • Arms & hands: Air massage for your arms and hands.
  • Waist & hips: Air massage for your waist and hips.
  • Legs & feet: Air massage for your legs and feet.

What makes your chairs better than others?

Kyota’s mission is to offer a few clear choices of premium massage chairs at affordable prices. Each chair is engineered and built in Asia, where massage is highly regarded and understood. Plus, we provide a convenient 24/7 shopping experience through our trusted online retail partners. Our relationship doesn’t end there; once you purchase Kyota, you’ll enjoy unlimited U.S.-based customer service from our knowledgeable team.
If you’re looking for an easy online massage chair shopping experience, Kyota is the answer!

What Kyota chair is best for me?

There are several factors to take into account when selecting a massage chair:
• Reason for purchasing a massage chair: Is it to address a specific pain point? Reduce stress? Overall wellness?
• What kind of massage experience are you looking for?
• What level of massage intensity would you prefer (e.g., gentle vs. vigorous)?
• Height and weight of individual(s) who will be using the chair
• Where the chair will be going: Home or office? How much space?
• Ideal price point

How long will the chair last?

Kyota massage chairs are manufactured with durable framework and tremendously well-engineered technology in order to ensure longevity. With proper care and occasional maintenance, your chair will provide many years of wellness. In fact, we’re so confident in our chairs that we provide a 4 year residential limited warranty!

The chair seems big, is it going to fit in my house?

The dimensions of each chair, both upright and reclined, can be found on the bottom of the chair’s product page.
Most Kyota chairs are equipped with our innovative space-saving technology, which either moves the chair forward on a track system or on its axis in order to conserve space. Select models have zero wall space saving mechanisms, which allows you to place the chair as close as 2” from a wall and still fully recline without concern for additional space. Our line also includes compact chair options that will fit in any home or office!

Where are the massage chairs made?

Kyota massage chairs are choreographed and built in Asia, where the art of massage is well understood. We also customize every massage chair model to ensure it is intuitive and has everything you need for a truly easy and relaxing massage experience every day.

Free Curbside Delivery – Avg. Shipping Time 7-10 Business Days

Curbside Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair to a carport or first-floor entryway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

In-Home Delivery – Avg. Shipping Time 7-10 Business Days

In-Home Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair inside your home (no stairs) just inside the doorway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

In-Home Delivery and Assembly – Avg. Shipping Time 10-20 Business Days

In-Home Delivery and Assembly is the same as White Glove Delivery. Your massage chair will be shipped via Freight to the White Glove Delivery warehouse. They will contact you to schedule a delivery time and date when they receive your order.

The White Glove Delivery team consists of a two person installation team that will deliver (up to 2 flights of stairs), unpack, and install your massage chair in your room of choice. These are not professional massage chair installation experts but a furniture installation team. They may or may not have installed your massage chair model before.

Massage chairs are heavy, so make sure you have some extra help to move the boxes and help in assembly.

Frequently Asked Questions

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If for some reason, there is a delay in stock, we will contact you before accepting payment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at contact@topture.com.

No Shipping outside the lower 48 in the USA.

Cancellations & Refunds:

Topture prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). 

Call 1-833-419-1774 or email contact@topture.com

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-833-419-1774, the chat in the bottom right, or email contact@topture.com any time. 

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Chicago Brick Oven Etc.).

These units, are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns

You have 30 days from the date your order arrives to start a return. If your return is approved you will receive a full refund less the return shipping costs + a 30% restocking fee. The item(s) being returned must be in “like new” condition (meaning that they show no signs of wear or damage), and must include all original packaging as well as any accessories, manuals etc. that came included with the original order.

You as the customer are responsible for all return shipping costs as well as any damage to the package throughout the return process.

For the return to be accepted you must receive a RMA (Return Merchandise Authorization number) from us. Please email contact@topture and we will be happy to assist you.

If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

Shipping Times

We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on). 

Order delays have proven to be unavoidable and outside of Topture's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 2 days, that is not a warranty claim.

Contact contact@topture.com for any questions.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Our Shipping Partners

11 Reasons to Choose Topture

1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

4. Dedicated Customer Support: Our team of specialists are available to
assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
to ensure a safe and secure shopping experience.

8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!

Frequently Asked Questions

Where do you deliver to?

We offer free Curbside Delivery to all 48 lower states and for some products even Canada.

Do you ship internationally?

International Shipping

Yes, we offer international shipping for many of our products. Customers outside the US can request a personalized shipping quote by contacting us. Please be aware that any applicable taxes or customs fees will be the responsibility of the customer. Note that some items may be subject to shipping restrictions.

Shipping to Hawaii, Alaska, and Puerto Rico

We ship to Hawaii, Alaska, and Puerto Rico, although most items are subject to additional shipping fees. To obtain specific rates and prevent any restocking fees, please email us at contact@topture.com.

How long will it take for my items to arrive?

If your order is in stock, the following times apply:

Lead Time - 3-7 Business Days Depending on Product - Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.

Transit Time - Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.

For Pre-Order items you can find the expected back in stock date on the product page

Is there a warranty?

Yes, all products come with a manufacturer warranty.

Do you have a showroom?

We don’t have a showroom, which means we can bring you the lowest prices as we don’t need to worry about any extra costs!

Do you offer a price-matching service?

Yes, we do. To request a price match, email us a link to where you've found the lower price, including their shipping and tax.

More questions? See our full FAQ

Compare products

{"one"=>"Select 2 or 3 items to compare", "other"=>"{{ count }} of 3 items selected"}

Select first item to compare

Select second item to compare

Select third item to compare

Compare

Product Overview

Introducing the Kyota Yugana M780 4D Massage Chair, a state-of-the-art massage chair designed to provide an unparalleled massage experience tailored specifically to your body's unique needs. Packed with groundbreaking features and cutting-edge massage technology, the Yugana’s 4D back mechanism transports you into the realm of professional massage therapy. Left/right, up/down and in/out motions coupled with variable speed simulate human hands and deliver therapeutic relief from your neck and shoulders down to your glutes.

Are your lower body muscles feeling tired and achy? The Yugana has got you covered with its Total Calf™ Kneading and Oscillating calf massage, combined with the soothing triple roller Total Sole Reflexology. Say goodbye to fatigue as your lower body is revitalized and renewed. Immerse yourself in the advanced functionalities of the Yugana, such as the Intersound™ Bluetooth Speakers equipped with onboard SootheMe™ Nature Sounds. With Intelligent Voice Command + Control, you can effortlessly operate the chair hands-free, enhancing your relaxation experience. Take advantage of the MyMassage™ Memory Programs to save your personalized massage programs and access them whenever you desire. Turn on heat in the lumbar and back massage nodes to melt away stress and prepare your body for relaxation. Worried about space? Relax! The Yugana is equipped with Zero Wall Fit™ Space-Saving Technology, requiring only 2" of wall clearance.

Elevate your massage experience to new heights with the Kyota Yugana M780 4D and indulge in massage all day every day from the comfort of your own home.

Weights & Dimensions

Ideal Height Range: 4'8" - 6'2"

Max Weight: 300 lbs.

Massage Chair Weight: 216 lbs.

WARNING California's Proposition 65 

Features

4D Back Massage Mechanism

4D Back Massage Mechanism

A 4D back and glutes massage mimics deep tissue massage of human hands through the use of a 4D mechanism that moves up and down, left and right, in and out (intensity), and also adds a fourth dimension of variable speed on these movements, to create the feel of a human hands massage.

Complete Calf™ Kneading + Oscillation

The ultimate in lower leg relief. Rollers combine with oscillating movement and compression air cells to simulate hands gently relieving tension and pain.

Complete Calf™ Kneading + Oscillation
Total Sole Triple Reflexology Foot Rollers

Total Sole Triple Reflexology Foot Rollers

This feature has the broadest coverage of the sole allowed in a massage chair today, utilizing three shiatsu rollers per foot attending to the vital pressure points on the feet linked to other parts of the body.

3 MyMassage™ Memory Programs

MyMassage™ programs allow you to build a manual massage sequence then save it to run as your very own program to enjoy time after time just by recalling it.

3 MyMassage™ Memory Programs
Color Menu-Driven Remote with 13 Auto Programs

Color Menu-Driven Remote with 13 Auto Programs

Full-color display allows a menu-driven interface. Choose from 13 convenient and easy-to-use choreographed programs with the push of a button.

Remote Control Holders

Located on the front of both Arm Panels. Conveniently store your remote control when not in use.

Remote Control Holders
Zero Wall Fit™ Space-Saving Technology

Zero Wall Fit™ Space-Saving Technology

By sliding the chair forward while reclining, this feature allows the amount of space required between the chair and the wall to be just a few inches. Chairs without this feature must be placed far away from the wall taking up much more space in the room.

Lumbar + Back Mechanism Heat

Heating modules located in the lower back of the chair and in the 4D back mechanism provide a soothing sensation and loosen your muscles to better prepare your body for the massage.

Lumbar + Back Mechanism Heat

Additional Features

  • Weightless One-Touch Zero Gravity: Zero Gravity elevates your feet up over your heart to improve overall circulation and reduces gravitational force on your spine for a sense of weightlessness.
  • Full Manual Control: Control air intensity, foot roller on/off and targeted zone massage mapping.
  • Intelligent Voice Command + Control: Activate your massage programs by simply using this hands-free voice command feature.
  • TrueFit™ Body Scanning: Special technology within the hardware and software of the chair allows the chair to pinpoint the user's size and shape, providing a customized massage specific to them.
  • USB Charging Station: Charge any USB device with the convenient USB port on-board, located within reach while in the chair right above the left remote control holder. Recharge your phone while you recharge your body.
  • LED Mood Lighting: Chromotherapy lights use the color spectrum to help balance one's physical, emotional, spiritual, and mental energy. Lights on the side of the chair illuminate to set the mood.
  • Intersound™ Bluetooth® Speakers: Immersive speakers located in the headrest connect to a phone or other Bluetooth device allowing you to stream music, guided meditations, ambient soundscapes, and any other form of audio to enhance the mental experience of your massage.
  • Sleep Mode: Enabling sleep mode will keep the chair reclined after your massage program ends; allow yourself to enter a deep state of relaxation until you decide to get up.
  • SoothMe™ Nature Sounds: The sound menu is right on the remote to envelope yourself in soundscapes that are designed to help you relax.
  • Expandable Neck Pillow: To reduce the intensity of your massage, open up the neck pillow and use it as a back pad. Unfold the the neck pillow held together with velcro, to convert into a back pad. Once unfolded, drape the extended pillow pad over the chair.

Air Massage

  • Arms & hands: Air massage for your arms and hands.
  • Waist & hips: Air massage for your waist and hips.
  • Legs & feet: Air massage for your legs and feet.

What makes your chairs better than others?

Kyota’s mission is to offer a few clear choices of premium massage chairs at affordable prices. Each chair is engineered and built in Asia, where massage is highly regarded and understood. Plus, we provide a convenient 24/7 shopping experience through our trusted online retail partners. Our relationship doesn’t end there; once you purchase Kyota, you’ll enjoy unlimited U.S.-based customer service from our knowledgeable team.
If you’re looking for an easy online massage chair shopping experience, Kyota is the answer!

What Kyota chair is best for me?

There are several factors to take into account when selecting a massage chair:
• Reason for purchasing a massage chair: Is it to address a specific pain point? Reduce stress? Overall wellness?
• What kind of massage experience are you looking for?
• What level of massage intensity would you prefer (e.g., gentle vs. vigorous)?
• Height and weight of individual(s) who will be using the chair
• Where the chair will be going: Home or office? How much space?
• Ideal price point

How long will the chair last?

Kyota massage chairs are manufactured with durable framework and tremendously well-engineered technology in order to ensure longevity. With proper care and occasional maintenance, your chair will provide many years of wellness. In fact, we’re so confident in our chairs that we provide a 4 year residential limited warranty!

The chair seems big, is it going to fit in my house?

The dimensions of each chair, both upright and reclined, can be found on the bottom of the chair’s product page.
Most Kyota chairs are equipped with our innovative space-saving technology, which either moves the chair forward on a track system or on its axis in order to conserve space. Select models have zero wall space saving mechanisms, which allows you to place the chair as close as 2” from a wall and still fully recline without concern for additional space. Our line also includes compact chair options that will fit in any home or office!

Where are the massage chairs made?

Kyota massage chairs are choreographed and built in Asia, where the art of massage is well understood. We also customize every massage chair model to ensure it is intuitive and has everything you need for a truly easy and relaxing massage experience every day.

Free Curbside Delivery – Avg. Shipping Time 7-10 Business Days

Curbside Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair to a carport or first-floor entryway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

In-Home Delivery – Avg. Shipping Time 7-10 Business Days

In-Home Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair inside your home (no stairs) just inside the doorway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

In-Home Delivery and Assembly – Avg. Shipping Time 10-20 Business Days

In-Home Delivery and Assembly is the same as White Glove Delivery. Your massage chair will be shipped via Freight to the White Glove Delivery warehouse. They will contact you to schedule a delivery time and date when they receive your order.

The White Glove Delivery team consists of a two person installation team that will deliver (up to 2 flights of stairs), unpack, and install your massage chair in your room of choice. These are not professional massage chair installation experts but a furniture installation team. They may or may not have installed your massage chair model before.

Massage chairs are heavy, so make sure you have some extra help to move the boxes and help in assembly.

Frequently Asked Questions

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If for some reason, there is a delay in stock, we will contact you before accepting payment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at contact@topture.com.

No Shipping outside the lower 48 in the USA.

Cancellations & Refunds:

Topture prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). 

Call 1-833-419-1774 or email contact@topture.com

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-833-419-1774, the chat in the bottom right, or email contact@topture.com any time. 

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Chicago Brick Oven Etc.).

These units, are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns

You have 30 days from the date your order arrives to start a return. If your return is approved you will receive a full refund less the return shipping costs + a 30% restocking fee. The item(s) being returned must be in “like new” condition (meaning that they show no signs of wear or damage), and must include all original packaging as well as any accessories, manuals etc. that came included with the original order.

You as the customer are responsible for all return shipping costs as well as any damage to the package throughout the return process.

For the return to be accepted you must receive a RMA (Return Merchandise Authorization number) from us. Please email contact@topture and we will be happy to assist you.

If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

Shipping Times

We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on). 

Order delays have proven to be unavoidable and outside of Topture's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 2 days, that is not a warranty claim.

Contact contact@topture.com for any questions.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Our Shipping Partners

11 Reasons to Choose Topture

1. Free Shipping: Enjoy complimentary standard shipping on 98% of our items, ensuring a hassle-free shopping experience without any hidden costs or surprises as you finalize your purchase. Should any shipping charges apply, they are clearly indicated on the product page for complete transparency and peace of mind.

2. No Sales Tax: The price listed on our website is what you pay, making your shopping experience hassle-free and more affordable.

3. Lowest Price Guarantee: Find a lower price online? We’ll match it! Just email us. Valid on all products, anytime. Shop with confidence at Topture!

4. Dedicated Customer Support: Our team of specialists are available to
assist you via phone, email, or live chat. We are here to provide clear information, support and guidance at every step of your shopping experience.

5. Manufacturer's Warranty: As authorized dealers for all our brands, you can rest assured that you'll receive the full manufacturer's warranty on all products you purchase from us.

6. Fast Order Handling: We usually dispatch orders within 2 business days and provide email confirmations with tracking IDs when your order is shipped.

7. Secure Payments: We use high-standard SSL encryption on all our pages, content, and data
to ensure a safe and secure shopping experience.

8. Hassle-Free Shopping Journey: From selecting the right products to ensuring their safe delivery and setup, we are with you every step of the way.

9. Best Price Guarantee: We always strive to offer you the best personal price possible. Just reach out and we'll be glad to assist!

10. No-Hassle Returns & Fully Insured Shipping: Every shipment is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.

11. 100% Safe and Secure Online Shopping: With SSL encryption technology, we guarantee 100% secure transactions. If you prefer to process an order over the phone, just call us at (833) 419-1774.

Still have questions? Feel free to chat with us or call (833) 419-1774 to immediately speak with a team member. We're always here to help!